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PetsPyjamas Reviews

4.7 Rating 1,714 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,714 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 3rd May 2025
Angela Finch
PetsPyjamas 5 star review on 3rd May 2025
Angela Finch
PetsPyjamas 5 star review on 3rd May 2025
Angela Finch
PetsPyjamas 5 star review on 1st May 2025
Marrianne Pell
PetsPyjamas 5 star review on 1st May 2025
Marrianne Pell
PetsPyjamas 5 star review on 1st May 2025
Marrianne Pell
PetsPyjamas 5 star review on 1st May 2025
Marrianne Pell
3499
Anonymous
Anonymous  // 01/01/2019
Excellent customer service very easy to book contacted by member of staff to inform me that email was sent thank you
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
I think her name was Alison. She tried very hard to find just the place for me - aged 82 and a widow - and my cockapoo, Toffee. All being well, we will go there in April and hope to find The Retreat perfect for our needs.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
So easy to book, done in a few minutes
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
I used the online booking and phoned the office and received great help. Natalie was able to find an alternative place to stay and answered various follow up questions quickly and clearly.
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
Ashley was very professional , listened to what my needs were , overall a very good experience And will book again when we take our pooch away.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
This is the third time I have booked through PetsPyjamas , always super helpful and easy to deal with . Accomodation is as advertised . Will always recommend PetsPyjamas to friends
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
Ashley was very helpful, within 30 minutes of giving her my wish list she emailed 4 options for us to look at. Could not ask for a better service.
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
Booking with PetsPyjamas is a smooth process, I feel reassured that everything is covered. Any issues I have are investigated straight away. Thank you for the great service.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
Great booking experience ,it was so easy
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
Very impressed, had 3 gift vouchers and had to call the team to get single code to cover all three, the lady was very helpful and the booking was completed in a few minutes, nice to be able to someone who was so helpful
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
Has I have not used this site before I found the staff (Alison) to be very helpful in finding me the perfect getaway
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
The booking of the hotel through PetsPyamas website straight forward email quote arrived quickly and payment was easy
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
First time booking with Pets Pyjamas and fingers crossed it has been a smooth experience. The property details and offer are well described and correspondence replied to promptly regarding the booking. Looking forward to our stay.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
The booking experience was very clear and easy to follow.
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
Wonderful company. Saved money compared to other booking sites. Found really pet friendly accommodation. Unlike when i have booked direct myself I did not end up in a terrible room at a terrible price when I say I own 3 dogs! Will absolutely use this site again. Even booking on boxing day, petspyjamas replied with a great price and hotel within minutes!
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
Always easy, with a helpful concierge to answer questions and do searches.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
PetsPyjamas made it quick and easy to find a holiday where my best friends can join me.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Tea
Posted 1 year ago
We searched pet friendly hotels on Cotswolds and pets pyjamas came up with several excellent choices. They followed up with a telephone call from Alison Reynolds who was superb and very helpful and configured our trip exceptionally well.
Helpful Report
Posted 1 year ago
Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team
Posted 1 year ago
We contacted Pets Pyjamas to organise a very late New Year's Eve break after a major problem at work necessitated a complete change of plan and having to cancel our arranged week away. They were so helpful and accommodating . We tend to use Pets pyjamas where possible ;it's only if the hotel we want is not involved in their scheme . Lynda Kitt went over and beyond to help us
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you had a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
Really helpful from start to finish , can’t wait for my dog holiday , hotel looks amazing πŸ‘πŸ˜„
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team
Posted 1 year ago
PetsPyjamas is rated 4.7 based on 1,714 reviews