PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,750 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,750 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

3595

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Pet’s Pyjamas, this is only my second stay. The only suggestion I have is a map of the UK showing all the Pet’s Pyjamas locations to make planning a trip easier.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We will pass this on as we always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Just returned home from an absolute perfect stay at The White Hart Royal booked through PetsPjamas. A super place to stay, excellent food, super friendly staff and great booking though PetsPjamas. We recommended your site to lots of people this weekend.”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and we are so pleased you had a good time at The White Hart Royal 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 2 years ago

“My only experience so far is booking. There are a number of issues with your form 1 there is no other space on breed of dogs 2 any issue with filling 8n the form means you have to start all over again rather than just correct the issue 3 despite receiving an email offering ENDOFMONTH discount no where does it say it doesn't apply to a given list of hotels and pubs.”

Helpful Report

Posted 2 years ago

Hi Helen, We are so sorry to hear that you experienced some issues while using our service. This has been flagged to our tech team, so they can look into the matter. The PetsPyjamas Team

Posted 2 years ago

“What a great experience, I was looking for a family holiday with our new puppy Ted. The advise and guidance given was brilliant, it gave me the confidence that booking with PetsPyjamas was the right thing to do. Very professional in there approach ,communication was first class,thankyou”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Helpful staff who made our booking possible and finding the best deal for us”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Very easy booking experience. Jodie gave us the information we needed and put a package together that we hope will be a fun weekend away with the whole family - and no need to leave Iggy and Sadie at home for once.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Very quick and efficient”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Looking for a dog friendly hotel for our first holiday with our 9 month old cavapoochon I came across PetsPyjamas site. I found the site very easy to navigate and with plenty of information about the individual hotel choices. The pricing system was very clear with their special discounts very welcome as well. I rang up to book rather than doing it on line and was connected to a very welcoming and informative lady. We soon sorted out my booking for 5 nights in Devon in June.Emails confirming everything arrived straight away. Very pleased with how everything has gone so far and we are already talking about another booking in September through PetsPyjamas. Well done. Paul hughes”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Booked our holiday in Northumberland excellent choice of properties we only hit one snag booking online we had three coupons to enter which it didn't recognise but a lovely part of the team Donna talked me through it online and got it sorted first class and we are now looking forward to our hols many thanks 🐾Gary Linda and Edwyn our Tibetan terrier.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“It is always so exciting to book through pets in pyjamas as it is so easy.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Very efficient service from start to finish.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Excellent Service”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Zaharia the Pet Concierge was very helpful with my booking finding the exact accommodation I requested for myself and my pooch really quickly. Very impressed.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Very easy booking process with the assurance that an actual person is dealing with your booking, as it only gets completed during working hours.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Alex could not have been more helpful nothing was too much trouble in sorting out our holiday even rang the hotel to make sure the suite we needed was available for us we are really looking forward to this holiday thank you so much Yvonne Stephen and pepperpots”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Matched the price of the proprietor and secured the dog boarding. A pleasant experience”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Lovely choice of places to stay with your dog will definitely use it again”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Lynda was very helpful and answered my queries promptly and the room was all booked within the hour”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Very good and straightforward. It was easy to use the filters which stayed in place throughout the searching process whereas on other sites it frequently drops off and they need to be re entered. Good detailed descriptions of the properties and plenty of photographs. Certainly 5 stars.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Alison was very patient and helpful as our requirements changed and came up with the perfect suggestion. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,750 reviews