PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,750 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,750 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 5th March 2026

Gary Fisher

PetsPyjamas 5 star review on 3rd March 2026

SHARON COOPER-WESTHEAD

PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

3595

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ashley was very professional , listened to what my needs were , overall a very good experience And will book again when we take our pooch away.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“This is the third time I have booked through PetsPyjamas , always super helpful and easy to deal with . Accomodation is as advertised . Will always recommend PetsPyjamas to friends”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Ashley was very helpful, within 30 minutes of giving her my wish list she emailed 4 options for us to look at. Could not ask for a better service.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Booking with PetsPyjamas is a smooth process, I feel reassured that everything is covered. Any issues I have are investigated straight away. Thank you for the great service.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Great booking experience ,it was so easy”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Very impressed, had 3 gift vouchers and had to call the team to get single code to cover all three, the lady was very helpful and the booking was completed in a few minutes, nice to be able to someone who was so helpful”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Has I have not used this site before I found the staff (Alison) to be very helpful in finding me the perfect getaway”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“The booking of the hotel through PetsPyamas website straight forward email quote arrived quickly and payment was easy”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“First time booking with Pets Pyjamas and fingers crossed it has been a smooth experience. The property details and offer are well described and correspondence replied to promptly regarding the booking. Looking forward to our stay.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“The booking experience was very clear and easy to follow.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Wonderful company. Saved money compared to other booking sites. Found really pet friendly accommodation. Unlike when i have booked direct myself I did not end up in a terrible room at a terrible price when I say I own 3 dogs! Will absolutely use this site again. Even booking on boxing day, petspyjamas replied with a great price and hotel within minutes!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Always easy, with a helpful concierge to answer questions and do searches.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“PetsPyjamas made it quick and easy to find a holiday where my best friends can join me.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Tea

Posted 2 years ago

“We searched pet friendly hotels on Cotswolds and pets pyjamas came up with several excellent choices. They followed up with a telephone call from Alison Reynolds who was superb and very helpful and configured our trip exceptionally well.”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“We contacted Pets Pyjamas to organise a very late New Year's Eve break after a major problem at work necessitated a complete change of plan and having to cancel our arranged week away. They were so helpful and accommodating . We tend to use Pets pyjamas where possible ;it's only if the hotel we want is not involved in their scheme . Lynda Kitt went over and beyond to help us”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you had a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Really helpful from start to finish , can’t wait for my dog holiday , hotel looks amazing 👍😄”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Great communication and a great service”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 years ago

“Ashley who helped was great. But I was unable to book online because the XMAS25GIFT voucher that you sent me did not work for me (or Ashley) even though we both double-checked the conditions were satisfied.”

Helpful Report

Posted 2 years ago

Hi Andrew, We are so sorry to hear that you did not have a positive of using our services. We will pass the feedback of the code unable to work to our marketing team. The PetsPyjamas Team

Posted 2 years ago

“Booked on line which was easy. Agent returned my previous call promptly.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

“Donna was amazing she gave us a good selection to chose from to meet our requirements and was really helpful on the phone getting our booking arranged”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,750 reviews