Login
Start Free Trial Are you a business? Click Here

PetsPyjamas Reviews

4.7 Rating 1,751 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,751 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

PetsPyjamas 5 star review on 5th March 2026
Gary Fisher
PetsPyjamas 5 star review on 3rd March 2026
SHARON COOPER-WESTHEAD
PetsPyjamas 5 star review on 28th February 2026
Michael Wright
PetsPyjamas 5 star review on 25th February 2026
Lindsey Peters
PetsPyjamas 5 star review on 25th February 2026
Lindsey Peters
PetsPyjamas 5 star review on 25th February 2026
Lindsey Peters
PetsPyjamas 5 star review on 22nd February 2026
Andrew Tilley
3595
Anonymous
Anonymous  // 01/01/2019
Claire was very professional and helpful I had called the hotel first and they said there was no dog friendly rooms.I was very disappointed because this is a family get together. Fortunately I discovered your website thank you,would highly recommend and will be using it again.
Helpful Report
Posted 4 years ago
Excellent booking service, no hesitation in recommending.
Helpful Report
Posted 4 years ago
We had a great experience looking for a holiday and petspyjamas were very helpful in helping us find what was best for us. Thank you for the helpfull experience in navigating your site with a phone call.
Helpful Report
Posted 4 years ago
Absolutely excellent I am very happy
Helpful Report
Posted 4 years ago
Easy to book. Did try to book one hotel, however it said someone would call me in next few days to confirm, but, I needed confirmation the same day, so booked another hotel with instant confirmation.
Helpful Report
Posted 4 years ago
Maria, my doggie concierge has been wonderful, she sorted out rooms at the hotel of our choice, and was in touch to keep me updated throughout. Highly recommend this service for stress free booking of dog friendly holiday accommodation
Helpful Report
Posted 4 years ago
Very efficient and friendly service. When the property we wanted wasn't available for the dates we wanted our concierge found us an alternative.
Helpful Report
Posted 4 years ago
Really easy to book with - super excited about our stay :) I have already shared PetsPyjamas with a friend
Helpful Report
Posted 4 years ago
A good experience generally. first time for us and good to find quality accomadation which are dog friendly. The only criticism is that we could not any indications of the menus
Helpful Report
Posted 4 years ago
Very friendly and helpful service.
Helpful Report
Posted 4 years ago
Lynda was brilliant and very patient (I had a lot of questions) nothing was too much trouble Can’t wait for holiday to arrive.
Helpful Report
Posted 4 years ago
Maria helped us find the perfect accommodation for our summer holiday - friendly helpful and quick - perfect service!
Helpful Report
Posted 4 years ago
We have used PetsPyjamas and booked a pub in Somerset on two occasions. Every time it has been straightforward and easy to book. Our stay has always been excellent and the staff at the pub happy to accommodate our dog. We would certainly recommend PetsPyjamas and have planned two further stays with our puppy this year.
Helpful Report
Posted 4 years ago
Such lovely, helpful service from Maria. We regularly use Pets Pyjamas as it makes booking a holiday super hassle free!
Helpful Report
Posted 4 years ago
Customer service has been excellent and Lynda in particular has been really helpful answering all my booking questions. A very professional service would not hesitate to recommend
Helpful Report
Posted 4 years ago
Thanks to Maria , an amazing personal service. This is the third time in recent months I've used pets pyjamas and I've been lucky enough to have Maria take all the hassle away from my booking, and an amazing price. Can't recommend this company enough.
Helpful Report
Posted 4 years ago
Lovely Company, lovely products but best of all really helpful support people. Would recommend to all.
Helpful Report
Posted 4 years ago
Liz Bainton was extremely helpful, she knew my criteria and matched it perfectly with some stunning properties, I was very grateful as my husband has mobility issues We’ll done Liz, I will definitely tell my doggy friends how great PetsPyjamas were Lesley OMalley
Helpful Report
Posted 4 years ago
Attentive service from the start. You even secured us a complimentary room upgrade and we can’t wait to start our doggy friendly holiday.
Helpful Report
Posted 4 years ago
Easy and efficient. Also saved a few quid on the cost of our Dog. First experience with PetsPyjamas. So far so good
Helpful Report
Posted 4 years ago
PetsPyjamas is rated 4.7 based on 1,751 reviews