Room wasn’t very clean. Milo wasn’t allowed in the hotel despite being told he could join us for meals and drinks in the bar. Told that he was entitled to his own breakfast (an extra sausage) but the staff knew nothing about this so I had to cut up a sausage and wrap it in a napkin to take back to the room. No pet bowls or treats. Grounds and spa treatments were fantastic. Very limited choice of meals. Confusing restaurant bills due to £25pp per night not being mentioned on first night but deducted on receipt for the second night. Feel misled by Pets Pyjamas, not as pet-friendly as sold over the phone. Hotel were hosting 3 weddings during our stay so we felt restricted in terms of which parts of the hotel were available for use.
1 year ago
PetsPyjamas has a
4.7
average rating
from
1,359
reviews
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