PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,776 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 7th June 2026

Julie Turner

PetsPyjamas 5 star review on 10th May 2026

Alison Adams

3618

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, Maria was superb and really went out of her way to find us the perfect break, wish we could give more than 5 stars, will be using PetsPyjamas for all our breaks from now on. Thank you.”

Helpful Report

Posted 4 years ago

“The booking process was impressive. Claire was prompt, friendly and very professional. We're really happy with our 3 for 2 night deal, and to have the option to upgrade for our special occasion is an added bonus. We're really looking forward to our hotel break with our furry friend next month. Thank you Pets Pyjamas!”

Helpful Report

Posted 4 years ago

“Always very helpful with any of my questions,never had a problem with bookings.”

Helpful Report

Posted 4 years ago

“Very efficient booking experience. When the hotel we wanted wasn't available I was contacted with an alternative, which I have now booked!”

Helpful Report

Posted 4 years ago

“So helpful and friendly (Liz's dog even joined in our conversation). It was simple and a pleasure to make the booking as it has been several times in the past”

Helpful Report

Posted 4 years ago

“Claire was very professional and helpful I had called the hotel first and they said there was no dog friendly rooms.I was very disappointed because this is a family get together. Fortunately I discovered your website thank you,would highly recommend and will be using it again.”

Helpful Report

Posted 4 years ago

“Excellent booking service, no hesitation in recommending.”

Helpful Report

Posted 4 years ago

“We had a great experience looking for a holiday and petspyjamas were very helpful in helping us find what was best for us. Thank you for the helpfull experience in navigating your site with a phone call.”

Helpful Report

Posted 4 years ago

“Absolutely excellent I am very happy”

Helpful Report

Posted 4 years ago

“Easy to book. Did try to book one hotel, however it said someone would call me in next few days to confirm, but, I needed confirmation the same day, so booked another hotel with instant confirmation.”

Helpful Report

Posted 4 years ago

“Maria, my doggie concierge has been wonderful, she sorted out rooms at the hotel of our choice, and was in touch to keep me updated throughout. Highly recommend this service for stress free booking of dog friendly holiday accommodation”

Helpful Report

Posted 4 years ago

“Very efficient and friendly service. When the property we wanted wasn't available for the dates we wanted our concierge found us an alternative.”

Helpful Report

Posted 4 years ago

“Really easy to book with - super excited about our stay :) I have already shared PetsPyjamas with a friend”

Helpful Report

Posted 4 years ago

“A good experience generally. first time for us and good to find quality accomadation which are dog friendly. The only criticism is that we could not any indications of the menus”

Helpful Report

Posted 4 years ago

“Very friendly and helpful service.”

Helpful Report

Posted 4 years ago

“Lynda was brilliant and very patient (I had a lot of questions) nothing was too much trouble Can’t wait for holiday to arrive.”

Helpful Report

Posted 4 years ago

“Maria helped us find the perfect accommodation for our summer holiday - friendly helpful and quick - perfect service!”

Helpful Report

Posted 4 years ago

“We have used PetsPyjamas and booked a pub in Somerset on two occasions. Every time it has been straightforward and easy to book. Our stay has always been excellent and the staff at the pub happy to accommodate our dog. We would certainly recommend PetsPyjamas and have planned two further stays with our puppy this year.”

Helpful Report

Posted 4 years ago

“Such lovely, helpful service from Maria. We regularly use Pets Pyjamas as it makes booking a holiday super hassle free!”

Helpful Report

Posted 4 years ago

“Customer service has been excellent and Lynda in particular has been really helpful answering all my booking questions. A very professional service would not hesitate to recommend”

Helpful Report

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,776 reviews