PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant experience”

Helpful Report

Posted 3 years ago

“Found the website easy to follow and they came back to me very quickly with a booking”

Helpful Report

Posted 3 years ago

“Friendly and efficient team. Takes all the stress out of finding the right place for you and your beloved pooch.”

Helpful Report

Posted 3 years ago

“The only thing I am concerned about is I have not had a confirmation from the hotel.”

Helpful Report

Posted 3 years ago

“Angela was very helpful, prompt and friendly.”

Helpful Report

Posted 3 years ago

“Used before and happy tobuse again. Although when we booked this time got message to say not completed but we have.”

Helpful Report

Posted 3 years ago

“Easy to book”

Helpful Report

Posted 3 years ago

“I have used PetsPjamas about 5 times now, and every time it is easy, straightforward and great value for money. The team are always on hand to assist you, with a friendly and knowledgeable approach.”

Helpful Report

Posted 3 years ago

“Extremely helpful & friendly staff, quick response by email to answer further details/requests.”

Helpful Report

Posted 3 years ago

“Lovely surprise to get a phone call from Claire at PetsPyjamas, who took details of what we were looking for and emailed my back with a short list of properties to have a closer look at. Thank you Claire. We are booked and very much looking forward to our holiday.”

Helpful Report

Posted 3 years ago

“Disappointing. This company has an online payment process. Takes minutes for your payment to go through. Cancel and they advise 28 days to refund you. In an electronic age we are in I find it unbelievable that any company can take 28 days to refund you. Even large companies bigger than this lot refund in days. 2 weeks down the line it looks like they will stretch the process out. Won’t be using them again.”

Helpful Report

Posted 3 years ago

“Tiffani was extremely helpful when trying to find us the right place to match our dates, and sought out several alternative venues when our first choice was not available. We were very happy with the personal service provided.”

Helpful Report

Posted 3 years ago

“very helpful, found just what we were looking for would recommend”

Helpful Report

Posted 3 years ago

“I have not been on holiday yet but when booking, Lynda who dealt with my booking could not have been more helpful. She answered all our queries straight away and we cannot wait to stay at our hotel.”

Helpful Report

Posted 3 years ago

“Having struggled to find anything Sarah was extremely understanding and helpful and in double quick time located what looks like a great stop over that perfectly fits my requirements - even coping with me adding a further date after she had already obtained accommodation for my first dates!! Very efficient at keeping me updated and making payment easy - thank you! Will definitely be looking to use you in the future x”

Helpful Report

Posted 3 years ago

“Claire was extremely helpful nothing too much trouble. I This is the second time we have used Pets Pyjamas with no problem. Thankyou”

Helpful Report

Posted 3 years ago

“Quick response finding alternative to booked first choice, pleasant contactee”

Helpful Report

Posted 3 years ago

“Speedy call back from customer service after an enquiry was made”

Helpful Report

Posted 3 years ago

“I found that booking our stay away at Christmas at the Melville hotel in Scotland was very easy to navigate and am now looking forward to our break. K O Neill”

Helpful Report

Posted 3 years ago

“Found the perfect place to stay for a long weekend in May 2023. Had a question clarified very quickly via email to charlie, and we are really looking forward to our stay.”

Helpful Report

Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews