PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,715 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,715 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th December 2025

3567

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience has been excellent. Everyone has been very helpful in helping us find our holiday destination. Lynda has been amazing. She never gave up the search which we appreciated very much. Thankyou!! Barry and Marilyn Gentleman.”

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Posted 3 years ago

“We have had several holidays with our 2 dogs, booked through Pets Pyjamas and have been very pleased with your efficient friendly service. I would particularly like to mention Maria who went to great lengths to help us with our upcoming booking to The White Hart in Sussex. Nothing was too much trouble and our queries were replied to promptly and efficiently. She was charming and delightful to speak to, an asset to your company.”

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Posted 3 years ago

“Really excellent customer service from Maria. Prompt return after initial enquiry and very helpful and friendly on the phone - just what you need from a booking agent. Thanks”

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Posted 3 years ago

“Very busy but phoned us back within a short time. Very friendly and helpful.”

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Posted 3 years ago

“Excellent service. Jodie was first class and very helpful.”

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Posted 3 years ago

“It was my first time using pets pyjamas but I will be using them again. Angela made booking a hotel really easy and trouble free. Had a great trip away in Brighton with our two dogs”

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Posted 3 years ago

“Needed to change our booking and it was taken care of efficiently snd quickly.”

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Posted 3 years ago

“The booking experience was excellent. Maria was very helpful and answered all queries quickly.”

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Posted 3 years ago

“Very good experience booking a cottage through pets pyjamas. Staff so very helpful thanks to Andrea and Jodie . Carnt wait for our cottage break”

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Posted 3 years ago

“Easy booking and good destination.”

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Posted 3 years ago

“Found the website a bit difficult to find properties that were suitable for us but once we had Liz dealt with us superbly when we booked.”

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Posted 3 years ago

“The look of the website is very appealing. Easy to use but would like to see what availability each hotel has before having to enter desired dates.”

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Posted 3 years ago

“Excellent service, my designated advisor even called me to sort it my booking on her day off!”

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Posted 3 years ago

“So quick and easy. Look forward to our viasit with our two Bearded Collies”

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Posted 3 years ago

“Very easy website to navigate. Once availability is confirmed the booking process is straight forward. Does take a little while to find out availability. The only slight issue is that I couldn’t get through to a member of staff when calling on at several different times. Waiting now to see how process continues with paying the balance and when I get to my destination.”

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Posted 3 years ago

“Really great idea and the hotel was super”

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Posted 3 years ago

“Excellent communication from Adam. Our booking was dealt with in a very professional manner with no delays. I would certainly highly recommend Pets Pyjamas and their team, especially Adam.”

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Posted 3 years ago

“Agree with lots of comments here already. Friendly and helpful, prompt with providing ideas yet not intrusive. Really understood what we wanted. Excellent customer service. I dealt with Lynda and she was brilliant.”

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Posted 3 years ago

“As a regular traveller we have booked many times with Pets Pyjamas and return to them often, Esther was very helpful, polite and friendly and helped us to find and secure another lovely venue. We now have another short break to look forward too.”

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Posted 3 years ago

“Super friendly and super quick with queries, booked with ease and for a great price! can’t wait to go!!”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,715 reviews