PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Perfect description of item Great communication and quick response Thx”

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Posted 3 years ago

“My part arrived on time and was perfect for purpose”

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Posted 3 years ago

“Easy to use website that provided several quotes for me to choose from.”

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Posted 3 years ago

“Easy to use. Parts were sourced from reputable yards who offered no quibble returns with full refund when part didn't fit and the second yard did supply the required part, shipping the same day. Excellent website, would recommend.”

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Posted 3 years ago

“i have been sent the wrong part i ordered a 2ltr petrol body control module and have received a 1.4ltr with will not work i am unable to contact you to sort this as your phone number is not working how am i going to get this sorted ?”

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Posted 3 years ago

“Very good thanks”

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Posted 3 years ago

“part arrived well packaged and prompt, fitted with no problems,”

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Posted 3 years ago

“This company sends out emails containing false information regarding items being sent that were not sent. When this company is questioned they do not bother to reply. They seem like a dishonest setup in my opinion and will be avoiding them at all costs. Now I will be contacting their payment gateway PayPal to have their trading practices checked out for other customers' safety.”

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Posted 3 years ago

“everything really liked sent very fast I'm happy”

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Posted 3 years ago

“quick, easy and convenient definitely recommend to others .”

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Posted 3 years ago

“Easy to use and find a competitive price”

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Posted 3 years ago

“The site was easy to use. I got a couple of suggestions followed by a few quotes. I was able to order the part required and received it in 2 days. Very happy with service and will use again.Highly recommend.”

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Posted 3 years ago

“Great service with multiple choices of parts suppliers. Highly recommended.”

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Posted 3 years ago

“Absolutely brilliant service. Found what I wanted and was delivered the next day.”

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Posted 3 years ago

“Don't put company's on your system that don't do what Thay advertise next day delivery isn't Eleven days is it”

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Posted 3 years ago

“Part arrived very promptly and appears to be in good order. Haven’t got it into the vehicle yet so can’t say if it works but was assured it’s the right one. Good experience overall and would recommend the Seller and PartsGateway. Lewis the delivery driver was brilliant too. Thanks guys.”

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Posted 3 years ago

“Was big mistake to buy throw this website”

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Posted 3 years ago

“Very helpful delivery was quick and spare part was of very good condition couldn’t ask for more”

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Posted 3 years ago

“Excellent service, very impressive”

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Posted 3 years ago

“Very good service would definitely use this company for parts again”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews