PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,572 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,572 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Part. Arrived broken sent back with couriers and then notified PartsGateway it then took them 5 days to be told they had reimbursed me”

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Posted 3 years ago

“Delivery was excellent, would use them again .”

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Posted 3 years ago

“Provided excellent effient service .Gave details in the evening of part I required. The next morning had contacts of people with spares available which I ordered one of them . Had spares in my hand 48 hours later.”

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Posted 3 years ago

“I was surprised how easy it was to find the wheel I required. The photos of the wheel were clear so I could see the condition which gave me confidence in buying. The delivery service was 1st class too”

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Posted 3 years ago

“Easy ordering, quick delivery, well packaged would definately recommend!!”

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Posted 3 years ago

“Did exactly as they said.....WELL DONE...Would use again”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“I bought faulted from you and I have to refund it”

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Posted 3 years ago

“Part arrived well packaged and on time Part as described and in good condition would buy again”

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Posted 3 years ago

“Good service ,,, good parts as required ,, 2nd hand door , but after fitting door ect , plugged in electric door loom , and no electric windows ,, due to loob was different on 2nd hand door ..”

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Posted 3 years ago

“Parts working fine, great value, thanks”

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Posted 3 years ago

“Fabulous service very fast delivery”

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Posted 3 years ago

“PartsGateway took away the complexity of locating car parts and the company I chose to supply me had great credentials and prices and sent me what I needed in fabulous packaging.”

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Posted 3 years ago

“Good fast service”

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Posted 3 years ago

“My order was dealt with quickly and efficiently, and arrived safely, very happy with the service.”

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Posted 3 years ago

“Website clear and concise. Ordering of goods really quite easy.”

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Posted 3 years ago

“Great company very fast delivery thankyou . Very nice doing business with you.”

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Posted 3 years ago

“Hi, easy to purchase from pleased with the service can't fault thank you very much. Regards John”

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Posted 3 years ago

“It was good to get a choice of parts from various vendors at the same time instead of keeping looking will certainly use again if needed many thanks”

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Posted 3 years ago

“Gearbox supplied was incorrect despite giving ALL the details of vehicle it was required for . Supplierhas messed us around regarding refund”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,572 reviews