PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“An excellent service - ordered a second hand seat belt for my car which arrived next day with perfect condition. Highly recommended.”

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Posted 3 years ago

“Part arrived and was as described. Worked immediately once fitted.”

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Posted 3 years ago

“Thank you”

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Posted 3 years ago

“Very pleased with everything, and great communications with everything,”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“next day delivery diddnt happen it took almost a week to arrive”

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Posted 3 years ago

“The people i spoke with very polite very helpful extent customer service”

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Posted 3 years ago

“Hard to contact”

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Posted 3 years ago

“The fan motor I ordered came as described, two to three working days. It is a working unit and I think for the money is good value. Thankyou”

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Posted 3 years ago

“I'd not used the service before, but within a few hours of making my request I had a couple of offers for the exact part I needed. Engaging with the companies offering me the part was quick and easy, and both responded within a matter of minutes. From lodging the request at 8am to having confirmed my supplier and placed the order was less than 7 hours which is phenomenal. Part arrived quickly, is excellent quality, and I'm super happy....I would not hesitate to use the service again!”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“Easy to order the right part no hassles and arrived next day”

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Posted 3 years ago

“Hi The item was ok and in good shape . The only problem was the paint colour ,which I requested that they confirm that it is correct for the Vehicle Year. No responses to my email so need to answer questions by customers and not ignore I would only now go to a site that replies to customers information request PD”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“The mirror was the wrong one for my car”

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Posted 3 years ago

“I was well impressed with the service thank you”

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Posted 3 years ago

“Great site with excellent service.”

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Posted 3 years ago

“Excellent service from start to finish. Will gladly use again.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great service.Very helpful.Haven’t fitted part yet ( reconditioned gearbox) but hopefully it will be ok.Denis”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews