PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Part came as described, would use again”

Helpful Report

Posted 3 years ago

“Shocking. Put my reg details In for a certain part which was required. Then ordered from a supplier but it turned out that the reg didn’t go through to them so they sent a part that doesn’t fit my vehicle. They then wanted to charge me £7.50 to sent it back to them even though it wasn’t my error. Will Not be using either again.”

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Posted 3 years ago

“Delivery was just a day later than promised but that's ok. The part arrived in excellent condition.”

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Posted 3 years ago

“I wanted a front subframe for my 2008 Mini Cooper. Within minutes of submitting my request, I had numerous replies which were all very competitive. Very pleased I did this rather than maybe using eBay or a similar site.”

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Posted 3 years ago

“I reviewed the suppliers and chose the best value for money the service took all responsibility for searching for the light I needed, much appreciated”

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Posted 3 years ago

“Put me in touch with a fantastic company Vaux parts.co.uk Real prompt service from them couldn’t ask for better”

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Posted 3 years ago

“Hassle free fast dispatch will definitely use them again”

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Posted 3 years ago

“Quick and print resolution to part enquiry”

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Posted 3 years ago

“Amazing service, super quick and the quality of the Item was great!! Really happy with all”

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Posted 3 years ago

“Superficially good but the wrong part entirely was sent.”

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Posted 3 years ago

“Great service thank you, easy to find correct part and a few quotes to choose from.”

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Posted 3 years ago

“Great service and found what I wanted twice in no time at all. will use again when needed.”

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Posted 3 years ago

“My wing mirror part for my 2012 reg vehicle fitted perfectly with no problems and at such a good price. Thank you PartsGateway Ltd.”

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Posted 3 years ago

“Best company I’ve ever dealt with and spot on service .”

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Posted 3 years ago

“Good price and very quick delivery”

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Posted 3 years ago

“Parts were exactly as described and fitted perfectly. Delivery was prompt and parts were well packaged.”

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Posted 3 years ago

“Great part found quick and easy”

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Posted 3 years ago

“Always use parts gateway they consistently have the correct part and always at a very competitive price”

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Posted 3 years ago

“really easy to use. good price of part and easy transaction too.”

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Posted 3 years ago

“Ordered a replacement bumper, a large item to ship but it arrived on-time and well packaged. Great service all round.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews