PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Perfect response to my enquiry. Found the obsolete part I was after in 5 minutes at a price that was better than expected.”

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Posted 3 years ago

“Very good and useful resource. Recommended. Be patient because, since a number of outlets will be in touch, the prices offered can vary wildly.”

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Posted 3 years ago

“The companies contacted were good and the process was succesful.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very pleased with service and the product supplied Delivered on time.”

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Posted 3 years ago

“Hi the package arrived on time and the contents intact so well done .”

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Posted 3 years ago

“I bought a seatbelt last week it’s no better disappointed”

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Posted 3 years ago

“Quick delivery, helpful over the phone. Door as described and as seen in the pic I was sent. Highly recommended.”

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Posted 3 years ago

“Five Star Service”

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Posted 3 years ago

“Spot on and price woZ good will use again”

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Posted 3 years ago

“First time I've used this company and what a pleasure it was! Great way to find parts and compare prices. The part arrived quickly and well packaged after the company reassured me that it was the correct part for the van. Would recommend it to anyone who is looking for parts”

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Posted 3 years ago

“Delivery took twice as long than expected, unexpected €25 custom charge on arrival. Might not order again from UK, this probably has nothing to do with your company but fallout from brexit ? Would generally think twice about UK orders. But part was in good condition thank you.”

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Posted 3 years ago

“Excellent service, highly recommended.”

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Posted 3 years ago

“First time I had used the site. Received 4 offer’s within 24 hours and successfully secured the part I needed.”

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Posted 3 years ago

“Throttle body was full of dirt spent 2 hrs cleaning it which wasn't good ☹️ hoping it's not another one that's lasts a week then dies will find out tomorrow when it gets fitted that's all I can say for now. I let you know in a week after it's been run going to work and back 🤔”

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Posted 3 years ago

“Excellent service, easy to book and pay for and handy parking beside restaurant and theatre”

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Posted 3 years ago

“I've still not received the part”

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Posted 3 years ago

“Promt delivery Exactly what I wanted”

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Posted 3 years ago

“I ordered a part for my car from PartsGateway Ltd, the website was easy to navigate, they had the correct part I needed at a reasonable price. The delivery was super fast and the packaging was excellent.”

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Posted 3 years ago

“I still dont have my order”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews