PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Brilliant! You recommended the correct part for my reg and item arrived quickly and well packaged”

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Posted 3 years ago

“PartsGateway were swift with the search and found me a match with Mintech spares but unfortunately they overcharged me by £100 and sent me a faulty ecu unit that had water damage and broken pins although I specifically asked if it had water damage or broken pins and was assured that it didn’t. So I had to pay to return the item and wait for a refund but the postage cost was returned to me, I still had to endure the inconvenience. Avoid Mintech spares at all costs”

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Posted 3 years ago

“I had not previously used PartsGateway and came accross them searching for a specific electron control item for a van. After signing up they were quick to upload my message and i received a quote from a specialist breaker within 24 hours. I only received the one quote and this was the item I had been searching for. A very good service from PartsGateway and the supplier. I would definitely use them again.”

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Posted 3 years ago

“Hi Parts Gateway , The part I ordered arrived yesterday , it was badly damaged , not well packaged at all and I am unable to install it. The part was not bubble wrapped to protect it, instead small cardboard boxes used for protection surrounding it, unfortunately this was not adequate and the tip of the red plastic moulding snapped off in transit. Can you please refund my money to me and also inform me of what you want me to do with the now useless part ? Regards Daniel Campbell”

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Posted 3 years ago

“Did very well. Good part arrived quickly from good company. Thanks”

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Posted 3 years ago

“I know nothing about cars so this search engine has been invaluable connecting me with the right companies for the parts I need. Can't recommend them highly enough.”

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Posted 3 years ago

“Great service - arrived even quicker than promised. Thanks to the team - very happy with the service. Very pleased that they included the wing nuts for the tail lamp - a nice touch and shows that they really want the replacement part to work for the customer.”

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Posted 3 years ago

“Item turned up well packaged and as described. Would definitely use again”

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Posted 3 years ago

“Everything went well.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Item not received”

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Posted 3 years ago

“Was quoted £175 from skoda for a door lock mechanism. Got one on Parts gateway for £10 delivered. I am so happy. It was like new aswell.”

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Posted 3 years ago

“Good price, part in good condition, prompt despatch, well packaged. Will deal again.”

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Posted 3 years ago

“Ordered from Prestige AllParts - so far so good. Slight delay with despatch and arrival but due to post system but so far very happy with part which was installed.”

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Posted 3 years ago

“Great service. I managed to get an obsolete part that has kept my car on the road.”

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Posted 3 years ago

“Neil @ Alfa Specialists was very helpful and turned around my order quickly.”

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Posted 3 years ago

“Excellent service. Would use ahain”

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Posted 3 years ago

“10 out of 10 struts as new and cheap I live in NI received in 3days very happy R Hanna”

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Posted 3 years ago

“All round Excellent service.”

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Posted 3 years ago

“Perfect, cheapest prices, easily found and specified parts which ensures they fit my car. No fuss. Quick delivery will definitely use again.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews