PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,545 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Thanks it’s really great, thanks for helping i recommend you.”

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Posted 1 year ago

“Very good and quick service part fitted perfectly very impressed”

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Posted 1 year ago

“We were very pleased with the price and condition of the Corsa tail light thank you for your service”

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Posted 1 year ago

“Had a very good experience with company and the tracking was spot on great service thank you”

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Posted 1 year ago

“Excellent service ordered in the morning arrived next day would definitely buy again.”

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Posted 1 year ago

“All very good”

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Posted 1 year ago

“Very good and so fast”

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Posted 1 year ago

“Fantastic service Part arrived within 48 hours cant fault them will use again”

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Posted 1 year ago

“not receved my parts yet no tracking no to trace parcel”

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Posted 1 year ago

“Order replacement passenger window for Dacia Duster. Arrived within 2-3 working days as promised and intact as well packaged. Only negative was no tracking updates from courier used so lucky delivery occurred when at home.”

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Posted 1 year ago

“I ordered a replacement seatbelt and stalk for my 1964 VW reg HX64 UADGolf from two of your members. One sent me just the seatbelt the other sent me just the stalk. I had tried to contact both of these sellers by phone and email, and neither has taken the trouble to contact me. So to say I am not impressed by the service I received is an understatment. Eugene Johnson”

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Posted 1 year ago

“Ordered Universal joint for Meriva Mark 1 car , arrived with in 3days car was on road again , that week Will use again ,,”

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Posted 1 year ago

“All but one of the ordered parts arrived on time but had to contact the seller about the last one They had forgotten to add it to the parcel. They quickly resolved the problem without extra postage. Thank you.”

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Posted 1 year ago

“Led me to find the part I needed.”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“over all very good but did buy a part that was falty havent goot money back yet had to gp to bank to help”

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Posted 1 year ago

“Part arrived as advertised And on time Now fitted to vehicle Very satisfied customer”

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Posted 1 year ago

“It was an easy process, i rang up to to check if the colour was the same has my car, the man said yes. I thought great, i asked if i could order with him over the phone he told me no and to go back to the website to order it. I am a customer service advisor, i was blown away, i thought how rude, his customer service was none”

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Posted 1 year ago

“Excellent service and quick delivery. Customer service on telephone exceptionally helpful- so rare these days. Thank you very much.”