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PartsGateway Ltd Reviews

4.6 Rating 10,376 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Alex Golban
Verified Buyer
“Good secure and fast”
Helpful Report
Posted 1 year ago
Martin Newton
Verified Buyer
“Brilliant service. Component received next day in terrific condition. Absolutely delighted.”
Helpful Report
Posted 1 year ago
Daniel
Verified Buyer
“The process of ordering the part I needed was really straightforward and the part arrived quickly. Happy to report that it was the correct one and is working fine.”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Good coverage of breakers throughout the country. Fast response from a couple within 30mins”
Helpful Report
Posted 1 year ago
Indie
Verified Buyer
“Always great service”
Helpful Report
Posted 1 year ago
Charles
Verified Buyer
“Arrived earlier tnan expected, part as described and in good condition.”
Helpful Report
Posted 1 year ago
Ricky
Verified Buyer
“Delivered promptly and as expected. Recommended.”
Helpful Report
Posted 1 year ago
Stephanie Dean
Verified Buyer
“Pleased with the no hassle service. Fast, well packaged delivery and part as described, would recommend”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Parts were easy to find and quickly dispatched, arrived safely and now my car looks as good as new!”
Helpful Report
Posted 1 year ago
Simon
Verified Buyer
“Excellent service - product and described and swiftly dispatched. Highly recommended.”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“One of the companies that u deal with tried to rip me off buy showing a photo of postage package sent two weeks pass no item ,company said had been sent, on checking parcel force item was never posted ( fraud comes to mind)”
Helpful Report
Posted 1 year ago
Mrs Susan
Verified Buyer
“very good arrived within two days”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Clear product description, easy to find the right part, item dispatched immeadiatly and the item was very well wrapped and protected. Item in good condition and as described.”
Helpful Report
Posted 1 year ago
Andrew Clarke
Verified Buyer
“I found using PartsGateway easy and very helpful, I now have the required item at a very reasonable price,thank you.”
Helpful Report
Posted 1 year ago
George
Verified Buyer
“Unfortunately the wrong part was supplied. We ordered and paid for power steering pump, but received a power steering column.”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“Easy to use, found my part quickly.”
Helpful Report
Posted 1 year ago
Terry
Verified Buyer
“Brilliant service.”
Helpful Report
Posted 1 year ago
Shamsher
Verified Buyer
“I am very pleased, found my vauxhall Zafira front Driveshaft so easy and quick and recieved the correct part within two days. Thank you”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Great service on the phone. Great service delivery. Excellent quality of parts, fantastic service.”
Helpful Report
Posted 1 year ago
Lorraine
Verified Buyer
“Very pleased. Very quick delivery.”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,376 reviews
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