PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,545 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Been my go to website for years whenever I needed parts for a car always been first class in my opinion, no hassle and straightforward”

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Posted 1 year ago

“Great company, first time I’ve used this service and it was effortlessly easy. Parts are great and very quickly received”

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Posted 1 year ago

“Excellent service and quick delivery but the wrong part.”

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Posted 1 year ago

“They found the right part I needed and was very pleased with the service.. thankyou...”

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Posted 1 year ago

“I'm going to be honest and say was good but received the wrong part and it is still not sorted yet David A”

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Posted 1 year ago

“An excellent method of finding specific, sometimes obscure parts for vehicles. Very u pressed.”

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Posted 1 year ago

“Found the part I needed for me and all dealt with very efficiently even down to delivery of the item”

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Posted 1 year ago

“I've used the service twice in the last 6 weeks to source 2 car parts. The service is superb at searching and putting you in contact with breakers yards. The breakers in both instances have been first class in their service supplying me with the two requested parts. I will be using PartsGateway again and have already started referring them to collegaues. Thank you.”

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Posted 1 year ago

“top class helpful service cheers steve”

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Posted 1 year ago

“Great response and great prices would have given 5 stars but the mirror came dirty and wet so needed a good clean”

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Posted 1 year ago

“Numerous replies from various breakers Eventually bought the part I wanted from MJM breakers and everything seems to be working as it should.( Bought a mass air filter for a Sorento)”

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Posted 1 year ago

“I received my wiper and arm but there was no wiper balde locker. Otherwise, good”

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Posted 1 year ago

“Perfect match. Great service and next day delivery. Excellent.”

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Posted 1 year ago

“Simple to use and Found a great price”

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Posted 1 year ago

“Hi Guys I've already done it Please stop sending emails Regards Bob”

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Posted 1 year ago

“Great system and service. Input what I wanted on a Friday evening and by Monday morning I’d ordered and had delivered the part I needed. Would highly recommend the service.”

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Posted 1 year ago

“Great service, quick easy to use”

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Posted 1 year ago

“Got the part you sent me, but it was the rog part iwontt the lens cluster on the left side wing, not the tallga. left and side,will send you back part.”

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Posted 1 year ago

“Great help with finding a part for my car. Was easy to use site. Light unit for my car was found and email from that company came quickly telling me they had the item l needed and was able to order it. Received within a couple of days.”

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Posted 1 year ago

“Not as well as in the past as the item that you sent did not fit my car despite being assured in a phone call that it did. It has now been returned and, hopefully, my money will be returned.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,545 reviews