PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,572 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,572 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Led me to find the part I needed.”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“over all very good but did buy a part that was falty havent goot money back yet had to gp to bank to help”

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Posted 1 year ago

“Part arrived as advertised And on time Now fitted to vehicle Very satisfied customer”

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Posted 1 year ago

“It was an easy process, i rang up to to check if the colour was the same has my car, the man said yes. I thought great, i asked if i could order with him over the phone he told me no and to go back to the website to order it. I am a customer service advisor, i was blown away, i thought how rude, his customer service was none”

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Posted 1 year ago

“Excellent service and quick delivery. Customer service on telephone exceptionally helpful- so rare these days. Thank you very much.”

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Posted 1 year ago

“Exellent advice and follow-up service.”

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Posted 1 year ago

“Been my go to website for years whenever I needed parts for a car always been first class in my opinion, no hassle and straightforward”

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Posted 1 year ago

“Great company, first time I’ve used this service and it was effortlessly easy. Parts are great and very quickly received”

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Posted 1 year ago

“Excellent service and quick delivery but the wrong part.”

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Posted 1 year ago

“They found the right part I needed and was very pleased with the service.. thankyou...”

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Posted 1 year ago

“I'm going to be honest and say was good but received the wrong part and it is still not sorted yet David A”

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Posted 1 year ago

“An excellent method of finding specific, sometimes obscure parts for vehicles. Very u pressed.”

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Posted 1 year ago

“Found the part I needed for me and all dealt with very efficiently even down to delivery of the item”

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Posted 1 year ago

“I've used the service twice in the last 6 weeks to source 2 car parts. The service is superb at searching and putting you in contact with breakers yards. The breakers in both instances have been first class in their service supplying me with the two requested parts. I will be using PartsGateway again and have already started referring them to collegaues. Thank you.”

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Posted 1 year ago

“top class helpful service cheers steve”

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Posted 1 year ago

“Great response and great prices would have given 5 stars but the mirror came dirty and wet so needed a good clean”

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Posted 1 year ago

“Numerous replies from various breakers Eventually bought the part I wanted from MJM breakers and everything seems to be working as it should.( Bought a mass air filter for a Sorento)”

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Posted 1 year ago

“I received my wiper and arm but there was no wiper balde locker. Otherwise, good”

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Posted 1 year ago

“Perfect match. Great service and next day delivery. Excellent.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,572 reviews