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PartsGateway Ltd Reviews

4.6 Rating 10,641 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,641 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
The wrong part was sent. I returned the part on Saturday to Pretige Allparts I requested a full refund.
Helpful Report
Posted 1 year ago
Happy with purchase, delivered promply and very well bubble wrapped and packaged
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Posted 1 year ago
Best place to find your parts. Fast quotes. Would recommend.
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Posted 1 year ago
Terrible Service – Rude and Unprofessional Absolutely shocking experience. I ordered a part with next-day delivery, only to wait three weeks for it to arrive—only to receive the wrong, broken part! When I contacted them, instead of taking responsibility, I was met with rude and dismissive behavior. Even worse, they had the audacity to blame the issue on my skin color, which is completely unacceptable and beyond disgraceful. They never even knew what part I needed in the first place! Avoid this place at all costs unless you want to deal with incompetence, delays, and outright disrespect.
Helpful Report
Posted 1 year ago
Enquired for a bonnet release cable for my saab 9-3 (2010) had a massive issue sourcing new one, but found parts gateway and was supplied a very good condition salvaged one. My car now has a fully functional bonnet and very happy thanks to the efforts of my mechanic and some magiver tactics to release the double release points. Part arrived securely and rapidly too - would highly recommend you to anyone else, part arrived within 2 days
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Posted 1 year ago
Provided the correct part in good time at a fair price. This was a much better experience than I had with car manufacturer! Would definetly use again.
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Posted 1 year ago
got four quotes for alternator, decent prices and quick response.would use again
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Posted 1 year ago
Excellent service. Received several offers of the part I needed. Tailgate duly arrived, quickly, well packed and in good condition. Good communication from 1st Choice and Parts Gateway.
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Posted 1 year ago
The part I ordered was as described in better condition than I thought it would be, very very pleased as postage to.
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Posted 1 year ago
Perfect place to find the part you need thanks
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Posted 1 year ago
Great service
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Posted 1 year ago
Although original part delivered was wrong PartsGateway Ltd were happy to resolve the issue. Would highly recommend them and especially Matt for being helpful in all ways.
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Posted 1 year ago
Great company will definitely recommend anyone to use parts gateway
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Posted 1 year ago
Well that was easy. I needed a new passenger door mirror. Within 10 minutes of placing the request I had a number of quotes back and subsequently bought the part which then arrived 48 hours later. Great price, great part, great service.
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Posted 1 year ago
Efficiently informative
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Posted 1 year ago
Require product came back with many different companies quoting. Ordered and received it in 2 days. Excellent, will use them again!!
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Posted 1 year ago
Grrat service, part arrived very quickly and works as expected
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Posted 1 year ago
Good service, very helpful over the phone, fair pricing. Prompt delivery.
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Posted 1 year ago
Top marks for service and product
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Posted 1 year ago
I found the item I had been looking for over several months parts gateway contacted me with about the required part they I sent the a photo and found there was a match I was pleased about that downside was the delivery
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,641 reviews