PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,375 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Parts Gateway quickly led me to supplier "Saab Surgery" - who were able to supply the part I needed, for a good price. Very pleased.”

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Posted 10 months ago

“Very easy to use and you don’t have to spend hours looking for something you need, just state the part or engine you want and the quotes roll in. Very pleased and will use again.”

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Posted 11 months ago

“Pleased to have done business business. Got the parts n satisfied, Thanks Chan Ahweng”

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Posted 11 months ago

“Brilliant experience first time using but will use again such an easy process.”

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Posted 11 months ago

“Used Partsgateway a few times and they have always been able to find me the parts..”

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Posted 11 months ago

“Great service. managed to locate the part I was looking for.”

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Posted 11 months ago

“Haven’t received it on time”

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Posted 11 months ago

“Simply brilliant. Totally fuss free.”

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Posted 11 months ago

“Very good, prompt service. Good communication via email. Will use again.”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“no problem at all with Parts Gateway excellent service especially when I chose the wrong part, they called to confirm and corrected the order. I would gladly recommend them.”

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Posted 11 months ago

“Honestly not happy at all. Ordered a mk 4 part and received a mk5. It took 5 working days to get to me when I got personally told it would be next day delivery. I emailed them on the day I recieved it which was Saturday and now we are on Thursday and I still haven't recieved an email back. No support anywhere. Not happy.”

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Posted 11 months ago

“Great service and prompt delivery great quality material thank you”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“Good service , quick and parts delivered on time”

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Posted 11 months ago

“item received and installed and working fine”

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Posted 11 months ago

“As you would expect during a small emergency- losing ones' fuel cap - that someone would stock this item, Partsgateway came through and delivered - thank you”

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Posted 11 months ago

“I was a bit worried at first as never used before however I had a very good experience, the seller I used went above and beyond........A++ I will be using again and will be recommending to my friends”

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Posted 11 months ago

“Quick and easy to follow instructions put part needed and within hours had offers and reasonably priced and within days had my part very satisfied with everything from start to finish will definitely use again and recommend to family and friends”

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Posted 11 months ago

“Very good,only one company reply but spot on,fitted &good price.will definitely use again.”

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Posted 11 months ago

PartsGateway Ltd is rated 4.6 based on 10,375 reviews