PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,714 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very easy site to use, got lots of offers of the parts i required. 2 days later the parts were deliveted”

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Posted 1 year ago

“Excellent service I was sorted in 3 hours 👍”

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Posted 1 year ago

“blimey, actually did what it said on tyhe box. good”

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Posted 1 year ago

“Communication was great, part arrived and is of great quality. Thank you 🙂”

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Posted 1 year ago

“Excellent service with great prices”

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Posted 1 year ago

“Ordered part, it was double checked Paid, In my hands within 4 days.. (weekend) Good communication”

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Posted 1 year ago

“knowledge experience and know how, the guy i spoke to had the lot, and always picks up calls.”

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Posted 1 year ago

“Correct parts supplied in good condition in good time.”

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Posted 1 year ago

“Excellent service. Fast delivery. Only concern was Evri delivery service. Had no communication from them when delivery was. Id I hadn't been in I would not of been able to check package.”

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Posted 1 year ago

“So easy to use great prices easy to pay”

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Posted 1 year ago

“Naz Motors Ltd responded to my advert looking for silver front wings for a car. Purchase was straightforward. However, they sent dark blue colour wings. Phoned them, they admitted it was their mistake and assured me they did have the silver ones in stock. They advised their driver would collect wrong ones when delivering the correct ones the following Monday. No one turned up. Contacted them again and was told they would use DHL who would come on Wednesday to collect & deliver. Cleared my diary, waited in all day, but no one came. Phoned Naz Motors Ltd who said leave it with them but wouldn't provide a tracking number. None of my messages have been answered and they have not contacted me once. I have had to chase them by phone on 4 occasions. They've had more than a fair chance to put things right, but haven't even had the courtesy to call me. I have started a resolution process on PayPal now. Extremely disappointed and let down by Naz Motors Ltd. Very poor show indeed. So now we wait and see if PayPal can sort this out. I certainly will not be recommending this company and would advise to avoid given their unprofessional conduct.”

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Posted 1 year ago

“Havent recived my parcel yet and its been a wrek”

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Posted 1 year ago

“was a bit expensive, but hard to find bits , so paid, postage was again a bit dear, but arrive on time and well packed,,”

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Posted 1 year ago

“Found me my part straight away ended up cancelling as waited a week to be told part was sent to another person did offer to send another one which declined as needed car and already waited a week asked for refund which they did but there phone manners changed I won't use again with my experience”

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Posted 1 year ago

“Found a part that i tought was inpossible great team💪💪💪💪”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Took all the hard work out of endless searching for parts. Kept constant touch with the results and made purchase easy. Will definitely use them again.”

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Posted 1 year ago

“Hmm what to say . Part delivery time 2/3 working days 2 weeks later no part no one answered phone . Finally got thought to say dont send part now refund me because I had brought from somewhere else . Still waiting for refund coming up to 1 month later ..... when u have people like this on ur platform dont expect people to come back to us this again . I know I will not be coming back”

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Posted 1 year ago

“The worst ever spare part dealer. Ordered a bumper and the brought me different order. Call and they said it too early because they have not had tea yet. So rediculous. Delay delivery yet different order”

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Posted 1 year ago

“Brilliant service, quick deliver, exactly what was needed”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,714 reviews