PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,490 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very easy and seamless task to reach for the correct part for my car. I I’ll definitely use again”

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Posted 11 months ago

“Awesome service, have been using this for a few years now as a transport manager and an individual. Perfect service every time.”

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Posted 11 months ago

“Entered parts I required, then just waited until I was informed of availability and prices”

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Posted 11 months ago

“Excellent service. part arrived very quickly and as described.”

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Posted 11 months ago

“I ordered a part for my son through this gateway . I chose the Saab specialist to supply the part I required and they were excellent”

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Posted 11 months ago

“Excellent service and the fastest way to source parts that I've used so far!”

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Posted 11 months ago

“Excellent staff helpful and knowledgeable got my part sorted straight away”

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Posted 11 months ago

“Ordered a used sunvisor for my Ford Tourneo Connect which was delivered within three working days and fitted perfectly. I was slightly concerned when my payment appeared to be made to an personal rather than a business account but my concerns proved to be unfounded”

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Posted 11 months ago

“All communications friendly and helpful, I had to ring later and ask a question, and they engaged well, and item was despatched quick, thanks”

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Posted 11 months ago

“Excellent service thanks”

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Posted 11 months ago

“Great quality. Matched description and fast delivery. Would definitely recommend.”

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Posted 11 months ago

“Awesome delivery awesome service brilliant cant fault it”

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Posted 11 months ago

“They sroted out the order quickly and proficiently.”

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Posted 11 months ago

“good service, parts in good condition,arrived well packed and on time.”

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Posted 11 months ago

“Easy good platform”

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Posted 11 months ago

“No mess, easy ,to do ,parts came quickly. Very pleased overall.”

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Posted 11 months ago

“Easy to use, got exactly what I needed. Excellent site.”

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Posted 11 months ago

“Great site got the part I needed with options. Highly recommended”

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Posted 11 months ago

“Great service thank you. Fast delivery.”

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Posted 11 months ago

“Very nice people, but after having said they would deliver the following day if I ordered straight away & charging me £12 for the privilege, they called back to say they missed the post & it woud be the following day. Having asked them to refund the £12 next day delivery charge he agreed, but made it sound like I was being petty. I'm glad I did ask though as the parcel arrived 3 days later and to the wrong address. The part itself is fine though.”

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Posted 11 months ago

PartsGateway Ltd is rated 4.6 based on 10,490 reviews