PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,714 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“I have still not received the part I paid for about 10 days ago dispite asking for tracking”

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Posted 11 months ago

“Everything was great Thank you”

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Posted 1 year ago

“Thank you for making the purchase so easy and simple and the speedy delivery to my home,in good condition. Have had it fitted and works perfectly. Kind regards and thanks”

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Posted 1 year ago

“Good afternoon, I sent you a email last week saying that the driveshaft you sent me was for a KA not a KA+ and I asked for a return address and that I am also happy to purchase the correct driveshaft. I look forward to hearing from you. Yours Truly, Peter Jennings.”

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Posted 1 year ago

“Great quick det”

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Posted 1 year ago

“Had the part I needed at a good price. I received it promptly, well packaged and in good condition.”

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Posted 1 year ago

“Having eventually received the wing mirror I found it was the wrong colour, the wrong shape and not in good condition. So far it has been impossible to speak to anyone about this. I am going to return the mirror as received and expect to receive a full refund within 7 days. Should this not occur I will be taking County Court action against PartsGateway Ltd which will cost you more than refunding me. I have repacked and sealed the parcel so you won't be getting a picture.”

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Posted 1 year ago

“I have not received the item yet.”

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Posted 1 year ago

“I have not received this order, nor had any word despite writing to the supplier a couple of days ago. Requesr for some info. repeated today.”

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Posted 1 year ago

“Got what I asked for. Plenty of choice. Will use again.”

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Posted 1 year ago

“Great service and delivery very prompt”

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Posted 1 year ago

“All good, received 4 feedback within minutes. Will use again.”

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Posted 1 year ago

“I needed a part for my car faster than my mum texts back — and PartsGateway delivered! Within minutes, I had offers rolling in like I was on Dragon’s Den, but for exhaust pipes. The part arrived quickly, fit perfectly, and didn’t require me to sell a kidney to afford it. Customer service? Brilliant — helpful, friendly, and not once did they make me feel like a confused amateur (even though I 100% am). Highly recommend! They made fixing my car feel less like a chore and more like a mission... successfully completed.”

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Posted 1 year ago

“Great site to reach the used parts dealers Prestige part were 5star with their services”

PartsGateway Ltd 5 star review on 18th July 2025

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Posted 1 year ago

“Upfront easily sourced parts with plenty of choice supplier wise will definitely be back on site in the future.”

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Posted 1 year ago

“Excellent service part came next day well packaged.”

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Posted 1 year ago

“Very good fast service”

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Posted 1 year ago

“Great way of getting the information of the required part out to multiple breakers. Saves a lot of time.”

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Posted 1 year ago

“Really good company to deal with gear box works fine. delivered within 48 hours as promised”

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Posted 1 year ago

“Easy site to work with, Dealers response if normally very quick. my last purchase arrived in excellent time and the company were easy to deal with ard very responsive to questions.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,714 reviews