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PartsGateway Ltd Reviews

4.6 Rating 10,583 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,583 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Ryan Grant
Verified Buyer
“I've used parts gateway for a few years now and always manages to source parts without an issue. All parts have served purpose and been operational.I will continue to use partsgateway Ltd”
Helpful Report
Posted 6 years ago
Paul
Verified Buyer
“Prompt,efficient and part correct.”
Helpful Report
Posted 6 years ago
Edward
Verified Buyer
“First time that I have used the service and very responsive. I managed to purchase the part that I wanted at a good price”
Helpful Report
Posted 6 years ago
Chris
Verified Buyer
“Didn't have a good experience, the parts dealer was rude and so sent a complaint to partsgateway and received no response. Wouldn't use again”
Helpful Report
Posted 6 years ago
Chetankumar Kataria
Verified Buyer
“It’s really good service and on time delivery”
Helpful Report
Posted 6 years ago
Amanda
Verified Buyer
“Really useful service that I will use again.”
Helpful Report
Posted 6 years ago
Jacqueline
Verified Buyer
“Ordered replacement rear windscreen arm and wiper. Arrived really quickly and part fitted perfectly and was of good quality”
Helpful Report
Posted 6 years ago
Paul
Verified Buyer
“Very good requested a part, received a quote and this arrived as expected”
Helpful Report
Posted 6 years ago
Richard
Verified Buyer
“The item has not arrived yet.”
Helpful Report
Posted 6 years ago
Donald
Verified Buyer
“Thanks for a good quick reliable service”
Helpful Report
Posted 6 years ago
Toms
Verified Buyer
“Work perfect, thanks”
Helpful Report
Posted 6 years ago
Muhammad Saeed
Verified Buyer
“Timely arrived wing mirror as needed.”
Helpful Report
Posted 6 years ago
Marc Ravenscroft
Verified Buyer
“Wrong part recieved :-(”
Helpful Report
Posted 6 years ago
Adam
Verified Buyer
“Really easy service, got a great deal and my new wing mirror was easy to fit and the old one now in the bin! Thanks.”
Helpful Report
Posted 6 years ago
R
Verified Buyer
“A query as answered quickly and accurately and goods dispatched, arriving in three working days.”
Helpful Report
Posted 6 years ago
David
Verified Buyer
“Very satisfied with the service.”
Helpful Report
Posted 6 years ago
Brian
Verified Buyer
“Extremely fast and efficient service”
Helpful Report
Posted 6 years ago
Neil Holden
Verified Buyer
“Really good company to buy from. Looked after me throughout and were very helpful when I needed some help too. Great customer service. The dispatch was quick and the packaging was very good. Very happy to buy from again and recommend also.”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Swift service. Easy to use site. Excellent.”
Helpful Report
Posted 6 years ago
Manie Steyn
Verified Buyer
“I put in a search for what I needed and got a quote within five minutes and placed the order. Well done Parts Gateway.”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,583 reviews
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