PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,583 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Great service and value”

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Posted 6 years ago

“Gearbox finally arrived..so far so good. Easy to deal with.”

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Posted 6 years ago

“Fantastic service good communication would definitely use the service again”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

“A very good service, ordered part received part two days later and a great price .”

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Posted 6 years ago

“Very good 24 hours delivery”

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Posted 6 years ago

“Did exactly what they said they would.... best price, fast delivery and great quality”

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Posted 6 years ago

“Thanks for your help great service”

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Posted 6 years ago

“First time I have used this service, Correct part came fairly quickly and matched the description. Good price I just know need to fit!”

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Posted 6 years ago

“Quick service. Helpful with making sure I was ordering the correct part for my car. The part was in excellent condition.”

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Posted 6 years ago

“Excellent service and sourcing of comparative quotes quickly. No hesitation in recommending.”

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Posted 6 years ago

“Managed to source a part that had not been easy to get.”

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Posted 6 years ago

“Thanks for delivert vest radioater and received on time.iam happy to recommend about everything”

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Posted 6 years ago

“Very good and reliable service”

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Posted 6 years ago

“The order was delivered very quickly, however the wrong part had been dispatched, the error was rectified really quickly and a new part sent out. Good service.”

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Posted 6 years ago

“Fantastic service, excellent customer service. Delivered earlier than expected Will definitely use again”

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Posted 6 years ago

“It's good you should ardvtise that properly you just going sell door without all macnisum & just amity sell thanks”

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Posted 6 years ago

“Excellent info and service.”

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Posted 6 years ago

“Received several quotes really quickly, even on a Bank Holiday week-end. Good selection of dealers to choose from. The one I chose provided very fast despatch of a quality item. First Class. Recommend completely.”

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Posted 6 years ago

“I’ve ordered a few parts this last month for the business with great service with the parts being exactly what it should be and quick delivery but Vaux Spares Ltd has been awful with 3 weeks of lies about it being delivered when it hasn’t even left their property.... even DHL confirmed that it hadn’t been picked up. we Will not be using them again and worry this could happen again....we are losing business because we have a car stuck on the lift with no front Sub frame!”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,583 reviews