PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,583 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“A useful way of researching parts and receiving quotes from a range of companies.”

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Posted 6 years ago

“The part arrived on time and accurate per description despite having gone thousands of kilometers to get to me.”

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Posted 6 years ago

“On the website it says has been tested, when I fit the part it was faulty and didn’t work, and I called seller he said he has got the part, but he’s not sending me another one, wanna sell it as package. And told me send it back. Time and postage. I just lost time and money.”

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Posted 6 years ago

“Good parts”

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Posted 6 years ago

“Website was easy enough to navigate ordering was simple delivery was exactly what they said it would be would use them again”

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Posted 6 years ago

“Great service , will use again”

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Posted 6 years ago

“Excellent service, saves a lot of hassle, speedy and reliable. Would use them again if needed.”

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Posted 6 years ago

“Very pleased with the purchase, excellent service, item was delivered in the said time, well boxed. Recommend the seller, no faults at all. Many thanks Brian”

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Posted 6 years ago

“Great site, very easy to navigate. If/when I'm looking for parts again I will first be looking via PartsGateway.”

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Posted 6 years ago

“Always there to find the exact part I wanted.Brilliant service. Will definitely use their services again. I know now who to contact for a practically new part for my car at a very unbelievable low price.Thank you for your help in finding the part I needed.”

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Posted 6 years ago

“If I could score zero,I would. To purchase and then discover a part is coming from mainland Ireland isn't on! To have your terms as being absolved of any responsibility yet the buyers attention isn't drawn to these... massive improvement needed”

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Posted 6 years ago

“thankyou for the fast delivery,part as been fitted and up and running. thank very much for your servise”

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Posted 6 years ago

“Accessories that were ordered for the car were all made available and fitted while I waited. Gods prompt service.”

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Posted 6 years ago

“good service from a variety of suppliers over the years.”

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Posted 6 years ago

“delivery was slow but part and service great”

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Posted 6 years ago

“Wrong part Part did not fit they said it would. Seeing that it was correctly packed and only£36 I will not be returning the part.”

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Posted 6 years ago

“excellent service & delivery”

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Posted 6 years ago

“Very good, quick responses”

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Posted 6 years ago

“Part as listed. Took a few days to arrive. Thanks”

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Posted 6 years ago

“I would have given a 5 star review, but the dark mark is that you don't reply to e-mails regarding queries.....i have given an incorrect e-mail address and have tried to inform you, but you have NO phone details!!!!!”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,583 reviews