PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,583 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent service And good product”

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Posted 6 years ago

“excellent service from Parts Gateway the part was exactly as described. Would highly recommend.”

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Posted 6 years ago

“Excellent as usual bought the item from the first quote I received which was enhanced by the photos of the part so I knew exactly what I was getting. Also well packaged and delivered as per supplier quotation.”

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Posted 6 years ago

“System works perfectly well”

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Posted 6 years ago

“Got part at a great price, delivered quickly and on time and I was overall very happy with the service. Would use again in the future. Thank you.”

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Posted 6 years ago

“Happy with the service and part provided delvered when they said it would be”

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Posted 6 years ago

“Excellent service from PartsGateway the parcel shelf fitted like a glove. Thank you.”

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Posted 6 years ago

“Very good app for finding the right parts you are looking for”

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Posted 6 years ago

“Starter motor,was ok and delivered on time”

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Posted 6 years ago

“Very good service will recommend”

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Posted 6 years ago

“Really good service, easy to use answered any questions fast, delivery was fast, fantastic thanks!!”

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Posted 6 years ago

“Very very helpfull everything perfect in every way..you just horror love the Irish..A1 service”

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Posted 6 years ago

“Had 2 replies to my enquiry within 1 day, ordered the item came well packaged and more importantly the item worked and was the correct version for the model of car.”

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Posted 6 years ago

“offers an easy and quick way for obtaining car parts safely”

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Posted 6 years ago

“Good access to breakers, relatively slick checkout system and easy to navigate”

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Posted 6 years ago

“Wrong part arrived and could not contact Partsgateway as phone never answered and contact form impossible to complete as supplier is not listed. Very frustrating and will not be using again.”

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Posted 6 years ago

“This parts never arrived. While i contact them they said parts has been delivered to neighbors but while i ask them for house number they dont provide me. I ask my neighbors about parts they said no one has taken. This will be my first and last platform to buy parts. So people dont waste your money by placing order from this platform.”

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Posted 6 years ago

“Very good will be ordering again fast delivery”

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Posted 6 years ago

“The part I ordered took 10 days to arrive. However, when it did come it was the wrong part. I ordered a front bumper and received a back. However, I was immediately credited with the full amount I paid. There service in that way was excellent. Not sure what to do with the back bumper though”

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Posted 6 years ago

“Fast delivery and great services”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,583 reviews