Login
Start Free Trial Are you a business?? Click Here

PartsGateway Ltd Reviews

4.6 Rating 10,375 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,375 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
Visit Website
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Samuel
Verified Buyer
“Brilliant service, really nice chaps and great outcome”
Helpful Report
Posted 8 months ago
Dave
Verified Buyer
“easy to look for my part with one account covering many supplers and quick results coming in. found the part and delivered quickly as descibed”
Helpful Report
Posted 8 months ago
Colin Tilbury
Verified Buyer
“Excellent service, very fast delivery. Very impressed. Thank you.”
Helpful Report
Posted 8 months ago
Michael
Verified Buyer
“Good friendly and excellent service”
Helpful Report
Posted 8 months ago
Rob
Verified Buyer
“Excellent from start to finish. Put on what wanted and up popped quotes. You chose which to pursue or contact and order. Came very quick just what I wanted from a second hand part”
Helpful Report
Posted 8 months ago
Mr Graham
Verified Buyer
“I was concerned about buying a plastic item to replace what was originally metal. Particularly as new item less than £9 and secondhand metal one £25. I need not have worried, perfectly adequate as a rear wiper arm, despatched promptly. Highly recommend”
Helpful Report
Posted 9 months ago
Fiona Devlin
Verified Buyer
“I initially had an issue with the first item I purchased from a dealer who after accepting my oayment informed me that the pricw givenwas actually for one item and not the pair advertised and invoiced for.The also added an extra deluvery surcharge. I asked that dealer to cancel the order and refund so that I could make another request and the dealer put up the price again. I decided instead to buy my part from NIrro in Chelmsford and I am very happy with their service. I could not find an explanation your website about howyour member sellers are vetted.”
Helpful Report
Posted 9 months ago
Gavin
Verified Buyer
“Fantastic service.”
Helpful Report
Posted 9 months ago
Geoffrey Marston
Verified Buyer
“Excellent, absolutely no complaints”
Helpful Report
Posted 9 months ago
BILLY HARROW -
Verified Buyer
“Outstanding service, advice and delivery of the product. Everyone was so helpful and friendly.”
Helpful Report
Posted 9 months ago
David
Verified Buyer
“Response to parts request within 1 working day. Problem with courier company quickly solved by parts vendor. Used replacement wing mirror assembly perfectly matched including colour. Can't wish for better service.”
Helpful Report
Posted 9 months ago
Mr I
Verified Buyer
“Easy to post your request and super quick response. Very satisfied and would recommend.”
Helpful Report
Posted 9 months ago
Alan
Verified Buyer
“All good. Quotes came through no problem!”
Helpful Report
Posted 9 months ago
Martin
Verified Buyer
“Was easy to use site and bids came in quickly”
Helpful Report
Posted 9 months ago
Craig
Verified Buyer
“Correct part, condition as described.”
Helpful Report
Posted 9 months ago
Hashem Atashkar
Verified Buyer
“Provide a Good information to help buyers in”
Helpful Report
Posted 9 months ago
Mr
Verified Buyer
“You said you were going to send me a dark blue mirror but you sent me a black one”
Helpful Report
Posted 9 months ago
Jacqueline
Verified Buyer
“Quick no fuss delivery, offered me further parts. Friendly and helpful”
Helpful Report
Posted 9 months ago
Jaki Bassett
Verified Buyer
“Received parcel shelf for Picanto 2012, was more than happy with purchase, excellent condition and really great price.. will definitely shop again 😊”
Helpful Report
Posted 9 months ago
Nigel-jamie Matthews
Verified Buyer
“I have been searching for ever looking for the part within 24 hours not only did you find the part it was very reasonable price it cam from Scotland to Somerset in two days payment was!quick and simple awesome job will definitely use and tell people about your services thanks again”
Helpful Report
Posted 9 months ago
PartsGateway Ltd is rated 4.6 based on 10,375 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request