PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,483 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,483 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Exactly as it was described and also not issues. Really happy with my purchase”

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Posted 2 months ago

“Excellent service, fast delivery of rear light for my picanto at a very good price point.”

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Posted 2 months ago

“I needed a replacement Visor, found PartsGateway on line, entered my requirements and within a short space of time a replacement part was on offer, I ordered the part, made the payment and a couple of days later the replacement arrived and was fitted. Excellent service.”

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Posted 3 months ago

“I have not recieved my part after ordering it 7 days ago and no update.”

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Posted 3 months ago

“Item was fine”

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Posted 3 months ago

“Fast delivery, part was compatible with my vehicle thanks to the drop down options that make it easy, part fitted by my local garage today, all working good, a saving of approximately £400 on new dealer pry. It's a no brainer.”

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Posted 3 months ago

“Part arrived promptly and fitted easily”

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Posted 3 months ago

“incorrect part sent to me, have sent 2 emails 1 with attachment photo showing correct part but have had not received a reply.13:00 Thursday still waiting for a reply!”

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Posted 3 months ago

“I have used Parts Gateway a couple of times and have bought items in a timely manner.”

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Posted 3 months ago

“Item as described. Good communication. Delivery as stated. All good.”

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Posted 3 months ago

“Great company”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“As described thank you”

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Posted 3 months ago

“Item arrived very quickly and in a very good condition”

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Posted 3 months ago

“Very easy to use website, takes all the hasstle out of phoning around for parts. Love the option to cancel your enquiry also which prevents unwanted emails after sourcing a part.”

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Posted 3 months ago

“Excellent service. I was dubious at first but I read the reviews, so I hope this helps. I needed a tiny cover for data recorder input on my Mini. It's only about a 3"x 2" piece of plastic but online and eBay prices were around £40...2nd hand!!! Through PartsGateway a dealer offered one for £12 including postage. Great 👍”

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Posted 3 months ago

“Got the right part at less than half price. Well happy.”

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Posted 3 months ago

“Part obtained within 3 days . Great service”

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Posted 3 months ago

“Convenient to use, and when first supplier failed, was able to quickly arrange with another supplier which was successful”

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Posted 3 months ago

“I got what I ordered in perfect condition and I highly recommend them”

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Posted 3 months ago

PartsGateway Ltd is rated 4.6 based on 10,483 reviews