PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,781 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Correct part obtained after initial online search, followed a telephone call.”

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Posted 4 months ago

“Part arrived with no issues, packaged well and all fit and worked perfectly. Thank you !”

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Posted 4 months ago

“Part has arrived on time. I haven't had it fitted yet but it's booked in”

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Posted 4 months ago

“Very good parts”

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Posted 4 months ago

“Easy to use. Really pleased with the purchase.”

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Posted 4 months ago

“I was impressed by the efficiency and speed that the service provided quotes which enabled me to find the part I required at an excellent price.”

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Posted 4 months ago

“Really pleased with the service provided & the part I had requested. It came nicely packaged and in the time frame suggested. Will certainly remember PartsGateway Ltd”

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Posted 4 months ago

“Required 2 rear headrests for my sisters Vauxhall Mokka X. Quote came through very quickly, £49.90. Rang Vaux Parts UK Ltd as I needed 2 and assumed they had quoted me for one. No, lovely guy at the end of the phone said that was the price for the pair. Impressed. Even more impressed when they arrived the next day. Fitted perfectly matching the interior colour. Thank you”

PartsGateway Ltd 5 star review on 28th May 2026

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Posted 4 months ago

“So I was searching for tail light lens or whole unit, for the n/s, for my Saab 9-3, registered in 2002. I tried various places, but unfortunately none of these, had the correct part in stock. Some places did have it, but were charging way over what i was budgeting for. I was getting a little frustrated, as the car had been off the road for just over 2 weeks. I was even in the mind frame to scrap the car! But eventually, PartsGateway Ltd came to the rescue!! I submitted a parts request with them, and very quickly, they got back to me, stating the part was in stock. Success!! It was at a good reasonable price, within my budget. Which i was very pleased about. I duly ordered the part, and within 24 hours, it was delivered, to my residence. I was very pleased with the way the unit had been carefully wrapped, with extra layers of paper and bubble wrapping, ensuring the part was secure. I was advised by PartsGateway, to check the item on arrival, for any damage. No damage to report. Part took 10 mins to fit. Result!! So verypleased with the service I received, from PartsGateway. And I would not hesitate to use them in the future.”

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Posted 4 months ago

“Great service, I couldn’t find the part I needed anywhere, put the item I wanted in search and I got several replies , easy to use and very helpful.”

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Posted 4 months ago

“It’s been more than 10 days I purchased the part. I haven’t received my order yet, contacted the DHL, they said they haven’t received the parcel yet. Worst experience ever.”

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Posted 4 months ago

“Sent the wrong part for my Aygo. PartsGateway then promised to look into this order again and come back to me. Heard nothing for the last two weeks! £119.99 down the drain! Avoid them!”

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Posted 4 months ago

“Ordered a door, 5 hours after I received despatched email breakers phoned saying the door was damaged, it hadn't been despatched, sent photos of door and clearly not the door that had been listed on advertisement, received refund no problem but set us back a few days”

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Posted 4 months ago

“Great service it took a while to get a photo but after that fast delivery and fitted as per old one”

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Posted 4 months ago

“The speed and efficiency of the service was a delight to deal with. Thanks Alan”

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Posted 5 months ago

“Went looking for a part for a 24year-old Golf on the web and chose Gateway because of the instant ability to fill my request. Continued to be impressed by the speedy delivery and totally satisfied with the replacement part.”

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Posted 5 months ago

“Within minutes, I had companies sending me quotes. Quotes were at a very good price. Paid for an item, it arrived the next day, carefully packaged. Will definitely use again.”

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Posted 5 months ago

“I got the exact mirror i needed within 3 days. Payment was secure and hassle free. Service was excellent. I know where I would go next time for sure.”

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Posted 5 months ago

“7 days and still not received the gearbox despite 3 phone calls to the supplier, will be contacting Pay Pal for a refund or Barclaycard for an investigation query . !!! Now 2 weeks and fobbed off again, Taking steps to recover the payment which will include a CCJ application against Fords4U Ltd .”

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Posted 5 months ago

“Wrong part delivered. No response to email requesting return details.”

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Posted 5 months ago

PartsGateway Ltd is rated 4.6 based on 10,781 reviews