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PartsGateway Ltd Reviews

4.6 Rating 10,569 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,569 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Verified Buyer
“Easy to use and a brilliant way of connecting with parts suppliers - great service end to end”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Process was quick and easy. Got my part at a resonable price and very quickly. Would use again.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“The part you supplied was exactly correct so thank you, I will keep your company in my address book. Can I suggest that you use a more reliable carrier!!”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Outstanding service, very reasonable price for the part, and express delivery. 100% recommend”
Helpful Report
Posted 2 months ago
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Verified Buyer
“As usual, got the spares needed for my Audi. Good communication and support”
Helpful Report
Posted 2 months ago
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Verified Buyer
“delivered on time”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Very happy. The site was easy to use and navigate, the site sent multiple options, by email, for me to choose. Once part was chosen it was easy to pay by card and the part was delivered by the delivery date, 2 days, very quick, which is excellent, thank you. Part fitted great. Will definitely use again.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“A very good service. Would use again”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Very quick delivery”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Excellent service & there members get in contact with customers promptly”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Outstanding service, only site i use to source parts now”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Knowledgeable and efficient. 5 stars are not enough. They were patient enough to ensure I was ordering the correct parts and it was well packaged and delivered promptly. Thank you guys.”
Helpful Report
Posted 2 months ago
QVS CAR SALES
Verified Buyer
“A good and time saving way to find the parts you need”
Helpful Report
Posted 2 months ago
Rob Parker
Verified Buyer
“great service used a lot over years”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Fair price based on used item compared to new cost. Very well packed. Delivery in a few days.”
Helpful Report
Posted 3 months ago
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Verified Buyer
“I have not tried to fit the air bag yet as been working lots but will do it next week but service was very good”
Helpful Report
Posted 3 months ago
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Verified Buyer
“2000 Toledo steering rack was hard to find and received a good rack ... pleased with the product.”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Excellent got the part I needed quick simple”
Helpful Report
Posted 3 months ago
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Verified Buyer
“It was my first time using PartsGateway Ltd and was impressed, definitely use again”
Helpful Report
Posted 3 months ago
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Verified Buyer
“Excellent service, fast delivery. Really cheap, saved me paying £500 at a local garage”
Helpful Report
Posted 3 months ago
PartsGateway Ltd is rated 4.6 based on 10,569 reviews
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