PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,569 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,569 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Great thanks”

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Posted 3 months ago

“Very pleased with part - filled well!”

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Posted 3 months ago

“The item is incompatible with my vehicle, I had to have the original returned to my vehicle, as the vehicle died when the replacement part was installed. how do I get it returned.”

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Posted 3 months ago

“Awesome part great price”

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Posted 3 months ago

“The services from partsgateway Ltd was beyond expectation and quick but the service from the seller that was provided was poor as I have still not received the part required”

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Posted 3 months ago

“Quick reply and quick delivery from the dealer.”

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Posted 3 months ago

“Got me what I wanted, loads options.”

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Posted 3 months ago

“Very pleased with my purchase and the car is now up and running once again. The only downside was the courier that you use, they are absolutely appalling and as for them I think they could ruin your business and if I had to purchase again I would ask if you could use another courier.”

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Posted 3 months ago

“Very pleased with my replacement mirror a perfect fit and a very prompt service and good communication between myself and the seller”

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Posted 3 months ago

“Very good all the way though prosses got messages all though highly recormend”

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Posted 3 months ago

“I bought two bonnet struts to replace the one's that were no longer working to hold up the boot of my v old VW polo. The parts were 2nd hand but competatively priced, the seller assured me they would fit my car (and they did) and the parts came quickly (within a few days) after payment. 5 star seller.”

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Posted 4 months ago

“Excellent Service. Quality Part Very well packaged. Faultless process. And great value for money”

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Posted 4 months ago

“fantastic service with excellent goods and very quick delivery .”

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Posted 4 months ago

“Parts was ordered and delivered within 3 days 100% recommend”

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Posted 4 months ago

“Very good service.Quick efficient.No complaints ar all”

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Posted 4 months ago

“Got there in the end, my fault , Chap was very helpful and as promised part was delivered on the agreed date, would definitely use again”

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Posted 4 months ago

“Excellent service, item as advertised. Would certainly consider using again.”

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Posted 4 months ago

“Excellent initial response- part delivered and 'spot on'. Very good all round.”

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Posted 4 months ago

“Great, I found the part I needed easily, the price was good. A week later it has arrived. A happy buyer and will use again and definitely recommend.”

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Posted 4 months ago

“Useful”

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Posted 4 months ago

PartsGateway Ltd is rated 4.6 based on 10,569 reviews