PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,483 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,483 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Havent recived my parcel yet and its been a wrek”

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Posted 2 months ago

“was a bit expensive, but hard to find bits , so paid, postage was again a bit dear, but arrive on time and well packed,,”

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Posted 2 months ago

“Found me my part straight away ended up cancelling as waited a week to be told part was sent to another person did offer to send another one which declined as needed car and already waited a week asked for refund which they did but there phone manners changed I won't use again with my experience”

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Posted 2 months ago

“Found a part that i tought was inpossible great team💪💪💪💪”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Took all the hard work out of endless searching for parts. Kept constant touch with the results and made purchase easy. Will definitely use them again.”

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Posted 2 months ago

“Hmm what to say . Part delivery time 2/3 working days 2 weeks later no part no one answered phone . Finally got thought to say dont send part now refund me because I had brought from somewhere else . Still waiting for refund coming up to 1 month later ..... when u have people like this on ur platform dont expect people to come back to us this again . I know I will not be coming back”

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Posted 2 months ago

“The worst ever spare part dealer. Ordered a bumper and the brought me different order. Call and they said it too early because they have not had tea yet. So rediculous. Delay delivery yet different order”

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Posted 2 months ago

“Brilliant service, quick deliver, exactly what was needed”

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Posted 2 months ago

“Great product as described, quick delivery.”

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Posted 2 months ago

“Got the part- as advertised- and it workrd fully”

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Posted 2 months ago

“Excellent site found all parts required. Delivery and price from breakers brilliant. Would definitely recommend to anyone”

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Posted 2 months ago

“No problems with parts gateway at all,they found me the parts I needed when I couldn't find them myself.good job,thank you.”

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Posted 2 months ago

“Correct part arrived in a timely manner. Satisfied customer 👍.”

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Posted 2 months ago

“Not great as the parts took longer than expected. Other than that it was good”

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Posted 2 months ago

“Would give a 5 if it didnt seems so hectic when phoning, Bought a gearbox which was delivered quickly and was fitted next day to one of our vans and was exactly as described would def use again.”

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Posted 2 months ago

“Part was excellent. Just as description.”

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Posted 2 months ago

“I needed a door handle mechanism for an mot on my octavia mk 2. The part arrived quickly and well packed. I Sprayed up the parts to match my car's colour yesterday and fitted them today ready for the test tomorrow. Everything works perfectly. Happy customer.”

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Posted 2 months ago

“Swift competitive quote via PartsGateway. Perfect spare parts as requested. Fast shipping from provider. Will use again in the future. Highly recommend.”

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Posted 2 months ago

“Helped to find a part for less than £30 which would have cost £130 at my MOT centre.”

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Posted 2 months ago

PartsGateway Ltd is rated 4.6 based on 10,483 reviews