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PartsGateway Ltd Reviews

4.6 Rating 10,678 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,678 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read PartsGateway Ltd Reviews
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Verified Buyer
“Be careful who you order from, some providers have unreasonable terms and conditions regarding returns. I bought a part, hoping to cut costs, that all of the local mechanics refused to use. Even those who couldn't do the job said that they wouldn't use the part I sourced. They are unable to provide any warranty and guarantees for their work, so they wouldn't use it and the provider refused to take it back. I had the part for one day before trying to return it. Good idea\service, let down by an unreasonable provider, in this case. Paul”
Helpful Report
Posted 2 months ago
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Verified Buyer
“great service partsgateway quickly found the part i required from their parts network part arrived quickly and was correct part would definetly use them again”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Delivered quick - wrong part”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Great communication, fast delivery and the part is just perfect not to mention the packaging- never seen anything (glass in this case) wrapped so well. Highly recommend the seller. Thank you”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Unfortunately the wrong part was sent, which I Have sent back to Dalcrue Auto”
Helpful Report
Posted 2 months ago
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Verified Buyer
“wasn't aware iv bought anything”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Item never arrived. PartsGateway refused to refund. Had to do a chargeback through bank.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Good service, on time, good value (watch 10 out of 10 by Ray Comfort on YouTube)”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Great idea but sometimes let down by the dealers.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“The fuel injector was supplied as described in used condition, and was installed and is operating well. i also asked for a retaining clip which appeared overpriced to me, and I asked via the contact number for a reduction. I received a reduction from £25 to £20. This is still overpriced, but I proceeded and paid via a secure site. The clip has not yet arrived, but I received a message that it had been posted.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Excellent service, the correct part delivered quickly”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Needed a part that is no longer manufactured and very hard (impossible) to get hold of new. Got a response and a quote within minutes. The particular supplier was very helpful and was happy to talk my servicing garage to confirm that is was the correct part. Very quickly dispatched when it was confirmed that it was.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Have had problems in the past ordering bits for our pick-up so was a little apprehensive when ordering. The part turned up and was exactly as described, and fitted the truck perfectly. I would definiteley recommend using them and will not hesitate to use tehm again in the future.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Excellent service. Great price. Highly recommended.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“The part fitted ok but appeared to be damaged. missing a lower bolt flange prior to fed patch. There was little to no communication on dispatch and tracking aeven when contacted. Of the two issues the delay in delivery was the most aggravating. But for the price the part got me back on the road.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Finding a part was simple enough and delivery was prompt. Unfortunately the part (headlamp) did not have a functional leveling unit and had to be returned”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Good customer service , price for aprt competative , part came with no issues , its was a front bumper section , decribed correctly bumps and all- now fitted to car with no issues”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Quick easy to use fast response”
Helpful Report
Posted 2 months ago
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Verified Buyer
“Simple, easy to use site. Quotes came through in the time specified and parts found as requested. Does what it says on the tin! Will definitely use them again when I need to locate car parts in future.”
Helpful Report
Posted 2 months ago
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Verified Buyer
“I ordered OSR tail light for my van £50. I was sent a near side tail light and now I'm stuck with the wrong part as it will cost me £13.60 to post the item back to Inta part who supplied the part.Inrapart are refusing to pay the postage. I can only assume the wrong part was ordered from Partsgateway to Intapart. I have an email asking for a review which clearly states I ordered OSR tail light.”
Helpful Report
Posted 3 months ago
PartsGateway Ltd is rated 4.6 based on 10,678 reviews
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