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PartsGateway Ltd Reviews

4.6 Rating 10,545 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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David
Verified Buyer
“Response to parts request within 1 working day. Problem with courier company quickly solved by parts vendor. Used replacement wing mirror assembly perfectly matched including colour. Can't wish for better service.”
Helpful Report
Posted 1 year ago
Mr I
Verified Buyer
“Easy to post your request and super quick response. Very satisfied and would recommend.”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“All good. Quotes came through no problem!”
Helpful Report
Posted 1 year ago
Martin
Verified Buyer
“Was easy to use site and bids came in quickly”
Helpful Report
Posted 1 year ago
Craig
Verified Buyer
“Correct part, condition as described.”
Helpful Report
Posted 1 year ago
Hashem Atashkar
Verified Buyer
“Provide a Good information to help buyers in”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“You said you were going to send me a dark blue mirror but you sent me a black one”
Helpful Report
Posted 1 year ago
Jacqueline
Verified Buyer
“Quick no fuss delivery, offered me further parts. Friendly and helpful”
Helpful Report
Posted 1 year ago
Jaki Bassett
Verified Buyer
“Received parcel shelf for Picanto 2012, was more than happy with purchase, excellent condition and really great price.. will definitely shop again 😊”
Helpful Report
Posted 1 year ago
Nigel-jamie Matthews
Verified Buyer
“I have been searching for ever looking for the part within 24 hours not only did you find the part it was very reasonable price it cam from Scotland to Somerset in two days payment was!quick and simple awesome job will definitely use and tell people about your services thanks again”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Very happy with the indicator stalk. Arrived within a few days of ordering. I have had it fitted and works perfectly.”
Helpful Report
Posted 1 year ago
Sarah
Verified Buyer
“Easy to use and I found what I needed.”
Helpful Report
Posted 1 year ago
Nicholas
Verified Buyer
“Straightforward process for used parts search . Comprehensive webpage for all information to ensure good match and purchase ,communication process was good. I have used them before and would again 👍”
Helpful Report
Posted 1 year ago
Tim
Verified Buyer
“got the parts i wanted, very easy to use”
Helpful Report
Posted 1 year ago
Nick Birch
Verified Buyer
“Very helpful,even got phone call with advice”
Helpful Report
Posted 1 year ago
Sasha
Verified Buyer
“Great service. Was sceptical at first but PartsGateway were able to source a vendor fittig my requirements. Much more convenient than scouring the web yourself.”
Helpful Report
Posted 1 year ago
AZIZ
Verified Buyer
“Very good”
Helpful Report
Posted 1 year ago
Mrs B J
Verified Buyer
“Very good service”
Helpful Report
Posted 1 year ago
Les
Verified Buyer
“Good service and very quick delivery. Postage was rather pricey”
Helpful Report
Posted 1 year ago
Mr Daniel
Verified Buyer
“Unfortunately after many hours searching, the part was not found.”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,545 reviews
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