PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service . could not fault it. several parts offered within 24 hrs”

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Posted 3 years ago

“Used many times, a good way to find quality parts at competitive prices”

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Posted 3 years ago

“This is a much needed Service...and I'm very grateful. Thank you very much. Kind regards. Happy customer”

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Posted 3 years ago

“Just the job fitted in 15 minutes’”

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Posted 3 years ago

“Entered registration of car, got quotes, ordered part, sent car to garage to get part fitted - wrong part!!”

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Posted 3 years ago

“Speedy delivery and part fitted satisfactorily. Thanks!”

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Posted 3 years ago

“First item was damaged by delivery firm, had call off A1 Van spares saying had aniter part coming. Quick delivery good communication”

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Posted 3 years ago

“Brilliant service-excellent value and was delivered as promised-would highly recommend-quick cheap great quality - will use again!”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“The service I received was Fantastic !!”

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Posted 3 years ago

“Excellent service, no issues with delivery & item was in very good condition.”

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Posted 3 years ago

“l was a bit nervous about ordering on line ...as l.m not really Internet friendly .but ordering the spare part for my car was very easy ..just clicked on the site .typed in what l needed ..and parts gateway found the part l needed. Simple.. if l can do it anyone can. l.n 74 and not sure what k was doing.. so a big Thank you.”

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Posted 3 years ago

“The supplier was put in contact with my garage and my mechanic was assured the complete mechanism was included in my door loch. The received item is the motor and cable but dose not include the part to. Link it to a door handle, The part specifically described in the search and again verified with the supplier by my mechanic. . I now need instructions on how to get my money back and how an item should be returned. I will then start again looking for the part I need. The supplier obviously has the correct vehicle so should be able to supply the part linking the door handle to the cables to release the door .”

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Posted 3 years ago

“Brilliant from ordering to receiving the part will definitely use again.”

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Posted 3 years ago

“Great service. Saved us ££££s”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very helpful and efficient. The only difficulty is that they don't take credit cards, so it is debit cards which is harder to trust when you don't know the company.”

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Posted 3 years ago

“Ordered a new wing mirror for my van and received it 2 days later brilliant service and a great price highly recommended”

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Posted 3 years ago

“Brilliant service fast delivery”

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Posted 3 years ago

“parts gateway is great i got a quick response and plenty offers. so thanks alot”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews