PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,678 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Service was speedy and communication good. Unfortunately I had to return the item as it was not as illustrated (picture showed black wing mirror covers, but received grey). Prompt response to my request to return, currently awaiting refund.”

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Posted 10 months ago

“Reached out for a particular part, got three quotes, chose one and received the part in three days. Installed today, very very happy”

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Posted 10 months ago

“Smooth transaction happy customer”

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Posted 10 months ago

“Never got the parts I ordered. Its been 7 days so far”

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Posted 10 months ago

“I have still not received the part I paid for about 10 days ago dispite asking for tracking”

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Posted 10 months ago

“Everything was great Thank you”

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Posted 10 months ago

“Thank you for making the purchase so easy and simple and the speedy delivery to my home,in good condition. Have had it fitted and works perfectly. Kind regards and thanks”

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Posted 10 months ago

“Good afternoon, I sent you a email last week saying that the driveshaft you sent me was for a KA not a KA+ and I asked for a return address and that I am also happy to purchase the correct driveshaft. I look forward to hearing from you. Yours Truly, Peter Jennings.”

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Posted 10 months ago

“Great quick det”

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Posted 10 months ago

“Had the part I needed at a good price. I received it promptly, well packaged and in good condition.”

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Posted 10 months ago

“Having eventually received the wing mirror I found it was the wrong colour, the wrong shape and not in good condition. So far it has been impossible to speak to anyone about this. I am going to return the mirror as received and expect to receive a full refund within 7 days. Should this not occur I will be taking County Court action against PartsGateway Ltd which will cost you more than refunding me. I have repacked and sealed the parcel so you won't be getting a picture.”

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Posted 10 months ago

“I have not received the item yet.”

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Posted 10 months ago

“I have not received this order, nor had any word despite writing to the supplier a couple of days ago. Requesr for some info. repeated today.”

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Posted 10 months ago

“Got what I asked for. Plenty of choice. Will use again.”

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Posted 10 months ago

“Great service and delivery very prompt”

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Posted 10 months ago

“All good, received 4 feedback within minutes. Will use again.”

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Posted 10 months ago

“I needed a part for my car faster than my mum texts back — and PartsGateway delivered! Within minutes, I had offers rolling in like I was on Dragon’s Den, but for exhaust pipes. The part arrived quickly, fit perfectly, and didn’t require me to sell a kidney to afford it. Customer service? Brilliant — helpful, friendly, and not once did they make me feel like a confused amateur (even though I 100% am). Highly recommend! They made fixing my car feel less like a chore and more like a mission... successfully completed.”