PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,580 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Top marks, all sorted over the christmas, new year break. As described, well packaged.”

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Posted 6 years ago

“Hi, My recent purchase was good and fits well with slight adjustment, the only slight disappointment was that the window motor was missing. Thanks”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“Easy to use process part delivered very quickly 👍”

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Posted 6 years ago

“I ordered a window for my mum as someone smashed her window. I ordered as it stated next day delivery. With the order time and a bank holiday taken into account this should have been delivered on Thursday 2nd Jan. It was not. Someone contacted my mum on Thursday and said it would be with her on Friday, It was not, neither Saturday. It arrive Monday evening.”

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Posted 6 years ago

“The software used is very effective and the items produced are easy to identify if correct. Unfortunately the recent purchase which was listed wasn’t actually available but I was refunded as soon as the mistake was noticed. Would recommend and will use again”

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Posted 6 years ago

“Part was in reasonable but perfectly usable condition (lens surface a little bit scratched) and was delivered promptly.”

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Posted 6 years ago

“Have emailed about a issue had no response, bought a item final price was £99.98 which I paid by credit card then had a PayPal invoice for £119.98 I thought the final price was the price you pay!!!”

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Posted 6 years ago

“Ordered a replacement boot mat/carpet for a Focus on 31st Dec, it arrived on 4th Jan which is not quite next day but considering the holiday perfectly ok. The mat was would could be expected from a used item so for the price it was great.”

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Posted 6 years ago

“I ordered a new indicator stalk for my Ford Fiesta 2010 Zetec 1.2. It was the right part and it excellent condition. Its still going fine and it was fitted a few weeks ago. I definitely recommend them. Antonio”

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Posted 6 years ago

“Great service and easy to use”

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Posted 6 years ago

“I obtained the mirror that I needed at a fair price and the delivery was fast - bearing in mind that it was around Christmas.”

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Posted 6 years ago

“This is the first time I have used this company and was very impressed by the speed my part was found and dispatched, especially over busy Xmas period. Communication was good during transaction also. If only the garage fitting the part were as efficient my car door would now open!”

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Posted 6 years ago

“excellant service and fast delivery”

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Posted 6 years ago

“Thank you for such a quick delivery of a very good part”

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Posted 6 years ago

“Excellent service and fast delivery.”

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Posted 6 years ago

“Part received but not been tested”

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Posted 6 years ago

“Excellent service. Very pleased”

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Posted 6 years ago

“First class service,posted part needed and got reply within 30 mins,took less time than going to a main dealership.highly recomended”

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Posted 6 years ago

“Right product at right place at right time.”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,580 reviews