PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,582 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“First class service,posted part needed and got reply within 30 mins,took less time than going to a main dealership.highly recomended”

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Posted 6 years ago

“Right product at right place at right time.”

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Posted 6 years ago

“Prompt delivery with exactly the part I was looking for. Well done.”

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Posted 6 years ago

“I have not revived the part yet”

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Posted 6 years ago

“Quick delivery,happy with goods”

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Posted 6 years ago

“I can’t review them at present as I am still waiting for the item to arrive. The personal however have been extremely helpful and professional.”

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Posted 6 years ago

“Excellent service , let down by the courier , who disappeared before I had time to check the goods , but I will be using you again.”

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Posted 6 years ago

“Excellent service would recommend them to anyone Highly professional great too deal with.”

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Posted 6 years ago

“My car is a 2004 Mazda 2 and I anticipated having problems with finding a replacement back light for an older car. PartsGateway quickly sourced one and at a reasonable price inc. delivery. All very efficiently carried out, the part was well wrapped and received promptly. Very happy with their service.”

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Posted 6 years ago

“I ordered part on line and arrived in 2 days promptly service easy website”

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Posted 6 years ago

“Fast delivery and good quality item”

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Posted 6 years ago

“Excellent service specially from Paul he was extremely knowledgeable,part excellent would not go anywhere else.”

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Posted 6 years ago

“Part arrived quickly, was well packaged and functions as expected. Some damage was present on the part appearing to be due to some careless cleaning in the past with a screwdriver, but still functions so fine with that”

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Posted 6 years ago

“Part arrived very quickly as described. Pleased with replacement fiesta handbrake”

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Posted 6 years ago

“Excellent service. Cheap parts fast delivery 5*”

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Posted 6 years ago

“Ford focus wing mirror. I too condition and a very fast delivery. And packaged well. Would deffo recomend”

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Posted 6 years ago

“Easy to use website, and navigation to supplier site to order products. Downside would be over bombardment with emails from alternative suppliers after a purchase has been made. Maybe select top 5 and leave it at that.”

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Posted 6 years ago

“Wanted a inlet manifold for Vauxhall Zafira.ReasonAble price. the person knew the parts and gave very good service”

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Posted 6 years ago

“Item arrived in very good time, well packed and in excellent condition. All now fitted and working well, Thank you 😀👍”

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Posted 6 years ago

“Price, despatch. packaging & delivery etc all very good. I checked the item over immediately but failed to notice a small hole in the black cover (below) and a couple of broken plastic fixing clips at the top of the fixing bracket that slot into the car body. The hole isn't a problem, but you should have mentioned it in the details on-line. I've fixed the mirror on securely with the bolt - but I hope it will be secure enough at high speeds without the clips!!!”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,582 reviews