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PartsGateway Ltd Reviews

4.6 Rating 10,580 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,580 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Mark
Verified Buyer
“Very good site easy to use and great value parts, super fast delivery”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Fast friendly service part orders came on time very happy”
Helpful Report
Posted 6 years ago
David
Verified Buyer
“Not happy with headlight received, not broken but lens fogged over, will need to refurbish before using. Would have refused delivery but was not available to check.”
Helpful Report
Posted 6 years ago
Darren
Verified Buyer
“Assume parts are ok, however, I received the parts having cancelled my order and ended up having to pay anyway. Parts are now sat on my shelf unused as ordered in error. Accept that was my mistake but spoke to someone in office and was told that the order would be cancelled off. Can’t be bothered with the hassle of returning etc now”
Helpful Report
Posted 6 years ago
Robert
Verified Buyer
“Part arrived quickly well packaged fitted and working perfectly. Easy to find parts payment and swift service thank you would recommend you to anybody needing parts.”
Helpful Report
Posted 6 years ago
Nick
Verified Buyer
“Product was just what i required, in very good condition at a reasonable price, and delivered promptly.”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Simply put - PartsGateway keeps my old cars on the road. Thanks!”
Helpful Report
Posted 6 years ago
Alan
Verified Buyer
“We wanted a part that we couldnt get anywhere and Parts Gateway came through. Awesome”
Helpful Report
Posted 6 years ago
Matthew Jennings
Verified Buyer
“Part fitted perfectly”
Helpful Report
Posted 6 years ago
Peter
Verified Buyer
“Got a headlight for my Ford Mondeo the next day at a good price. I will use this service again.”
Helpful Report
Posted 6 years ago
Paul Cooke
Verified Buyer
“Very pleased with the service, item arrived within 3 days, and was exactly as pictured, excellent condition. Very pleased with the service”
Helpful Report
Posted 6 years ago
Gareth David Hudson
Verified Buyer
“I was unable to contact saab surgery, there is no email address listed”
Helpful Report
Posted 6 years ago
James
Verified Buyer
“Found what I was looking for, and it was delivered in good time.”
Helpful Report
Posted 6 years ago
Ginny
Verified Buyer
“Efficient method to get a car part at reasonable cost.”
Helpful Report
Posted 6 years ago
Mick
Verified Buyer
“Item well packaged good communication will recommend to others fair prices quick delivery.”
Helpful Report
Posted 6 years ago
A Macbeth
Verified Buyer
“Simply excellent, hassle free, good quality used parts.”
Helpful Report
Posted 6 years ago
Jackie
Verified Buyer
“Great service and contact. The part is perfect for my old Mercedes- thank you.”
Helpful Report
Posted 6 years ago
Damian
Verified Buyer
“Always a good service”
Helpful Report
Posted 6 years ago
Mr
Verified Buyer
“Great service part arrived next day & good price. Would use them again.”
Helpful Report
Posted 6 years ago
Sarah
Verified Buyer
“Part delivered was perfect fit straight swap”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,580 reviews
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