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PartsGateway Ltd Reviews

4.6 Rating 10,545 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr
Verified Buyer
“Friendly staff excellent 👌 customer service 5 stars from me thanks matt”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Very good thank you. Good attention and excellent communication links”
Helpful Report
Posted 1 year ago
Wayne Davies
Verified Buyer
“I paid a part and 7 days later I get a refund no email telling me what went wrong don't use this site”
Helpful Report
Posted 1 year ago
JASBER
Verified Buyer
“First time I have used this site found it by accident glad I did soon put me in touch with companies that had the part I needed will be using this site again and would recommend to family and friends excellent site no problems all good”
Helpful Report
Posted 1 year ago
Wayne
Verified Buyer
“Very helpful, quick delivery”
Helpful Report
Posted 1 year ago
Tom
Verified Buyer
“Thank you for locating the part that I needed, I will have no hesitation in recommending your company and the service it provides.”
Helpful Report
Posted 1 year ago
Graham
Verified Buyer
“spare part in good condition good price and quick delivery.”
Helpful Report
Posted 1 year ago
Rob
Verified Buyer
“Great idea but unfortunately the breakers yard I had the pleasure of dealing with are cowboys. Parts are nowhere like the ones in the photos.”
Helpful Report
Posted 1 year ago
Chris Wright
Verified Buyer
“Great service as usual.”
Helpful Report
Posted 1 year ago
George
Verified Buyer
“part as required,good service.”
Helpful Report
Posted 1 year ago
Customer Email: Lost
Verified Buyer
“Easy just put parts I wanted up within two days had 3 or 4 quotes for parts ranging from £200 to £78. Took the quote at £78 and parts tuned up with in a few days. Just need to get the jack out and fit them now.”
Helpful Report
Posted 1 year ago
Coral
Verified Buyer
“I was really happy with service and the cost of my part, however said 2 -3 days delivery that turned in 6 which had a knock on effect as I had a car in bits waiting on your delivery but having said that the part was decent and described well just a shame on the delivery”
Helpful Report
Posted 1 year ago
Nick Foister
Verified Buyer
“Bought an a/c compressor which turned out to be a piece of junk and not the item that was on sale. PartsGateway agreed to take the return for a refund but despite returning and proof of delivery they have refuesed to refund and have ghosted me.”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“i had a problem with a front wheel of a 2013 mercedes coupe which needed replacing. parts bateway quoted me a good price and after confirming by photo it was correct prompyly sent me the correct wheel with a good tyre on. i am very pleased and will use them again if needed and can highly recommend them”
Helpful Report
Posted 1 year ago
David Williams
Verified Buyer
“Brilliant part came within 2 days £105 with 6 months warranty Honda wanted £405 plus vat part works perfect very very happy with the service will definitely use again if needed”
Helpful Report
Posted 1 year ago
Dave GILES
Verified Buyer
“Very good web site. Easy to use ,good information flo. Gets results.”
Helpful Report
Posted 1 year ago
Terry
Verified Buyer
“Great service. Part in very good condition and correct fit and shading of glass.”
Helpful Report
Posted 1 year ago
Ann
Verified Buyer
“Very easy to use finding the exact part, I received many quotes, chose 1 and purchased it. No problems experienced, very happy. Thank you.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“The part was as described and the delivery was super fast. Thanks”
Helpful Report
Posted 1 year ago
Brian
Verified Buyer
“I would recomend Parts Gateway for all used parts”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,545 reviews
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