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PartsGateway Ltd Reviews

4.6 Rating 10,545 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Jeremy
Verified Buyer
“The best value offer I received and with good communication and quick delivery. I now have a working electric window for the first time in years!”
Helpful Report
Posted 1 year ago
Wasul
Verified Buyer
“Very helpful”
Helpful Report
Posted 1 year ago
Jennifer Gardiner
Verified Buyer
“Brilliant thank you”
Helpful Report
Posted 1 year ago
Valerie
Verified Buyer
“Easiest way to find your parts anywhere in the country”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“All good, very helpfull sent hotos and replied quickly after i snet mine back to confirm correct part”
Helpful Report
Posted 1 year ago
Apex Mot
Verified Buyer
“Parts gateway are excellent BUT URGENT I had a FAULTY PART hub for corsa …. I need a REFUND but I can’t find the actual supplier details in my emails and he didn’t talk to me .. PLEASE HELP organise this … my number is 0791-407-4401 my name is Simon Pratt thank you”
Helpful Report
Posted 1 year ago
Simon PIETRUSIAK
Verified Buyer
“Very poor service. No communication via messenger on the app with the seller. Part sent without a photo and detailed description, difficult refund. Do not recommend.”
Helpful Report
Posted 1 year ago
Kate
Verified Buyer
“Very efficient part did not arrive within 2 days but that was down to parcel force . Part worked so I was very pleased with the service.”
Helpful Report
Posted 1 year ago
Chris
Verified Buyer
“Efficient process. Delivery was longer than expected, probably the bank holiday. Frame of seat belt was bent at b-c post bottom fixing. I straightened it.”
Helpful Report
Posted 1 year ago
Alloy And Smart Repa
Verified Buyer
“Great service from Callum, will use again.”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Parts Gateway quickly led me to supplier "Saab Surgery" - who were able to supply the part I needed, for a good price. Very pleased.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Very easy to use and you don’t have to spend hours looking for something you need, just state the part or engine you want and the quotes roll in. Very pleased and will use again.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Pleased to have done business business. Got the parts n satisfied, Thanks Chan Ahweng”
Helpful Report
Posted 1 year ago
Wayne
Verified Buyer
“Brilliant experience first time using but will use again such an easy process.”
Helpful Report
Posted 1 year ago
Harj
Verified Buyer
“Used Partsgateway a few times and they have always been able to find me the parts..”
Helpful Report
Posted 1 year ago
Neil
Verified Buyer
“Great service. managed to locate the part I was looking for.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Haven’t received it on time”
Helpful Report
Posted 1 year ago
Martin
Verified Buyer
“Simply brilliant. Totally fuss free.”
Helpful Report
Posted 1 year ago
Mrs Maria Walker
Verified Buyer
“Very good, prompt service. Good communication via email. Will use again.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Great service”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,545 reviews
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