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PartsGateway Ltd Reviews

4.6 Rating 10,565 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,565 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Andy
Verified Buyer
“Great service. My order arrived within 48hrs. No issues and guaranteed for 12 months. Will be back for any future Volvo parts needed. Thanks.”
Helpful Report
Posted 2 years ago
Louise Callaghan
Verified Buyer
“Got my part from Ted4parts, seamless transaction from start to finish, fast delivery came extremely well packaged and protected would highly recommended to anyone”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“the customer service is good but I am in Spain and still waiting for my spare part”
Helpful Report
Posted 2 years ago
Michelle McCormick
Verified Buyer
“Delivered on time, well packaged, at a great price. Thank you!”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Easy site to use. Exactly the right part, promptly delivered. Thank you”
Helpful Report
Posted 2 years ago
Jonathan Simon
Verified Buyer
“Very good customer service. Delivered on time and the parts I ordered was in good condition”
Helpful Report
Posted 2 years ago
Murray
Verified Buyer
“Ordered part on the Sunday night, arrived in good order on the Tuesday following - what could be better?”
Helpful Report
Posted 2 years ago
PATRICIA ELIZABETH
Verified Buyer
“I ALREADY DID THIS - PLEASE DO NOT CONTACT ME AGAIN”
Helpful Report
Posted 2 years ago
Ken
Verified Buyer
“Great service, good price & quick delivery.”
Helpful Report
Posted 2 years ago
Mr Stuart J
Verified Buyer
“Great item good price but came a day late”
Helpful Report
Posted 2 years ago
Sarah Irwin
Verified Buyer
“Fast delivery Very please”
Helpful Report
Posted 2 years ago
Matt
Verified Buyer
“Wrong part issued. Hopefully the correct part is now being forwarded. Thanks”
Helpful Report
Posted 2 years ago
Darren
Verified Buyer
“Very good. Nice new bumper for the van. Arrived within a couple of days as described.”
Helpful Report
Posted 2 years ago
Constantin
Verified Buyer
“No damaged and good services . Ok”
Helpful Report
Posted 2 years ago
Chris
Verified Buyer
“ORDERED NEW HEADLAMP UNIT, CLEAR CONCISE DESCRIPTION EASY TO USE WEBSITE ITEN ARRIVED WITHIN 48 HRS”
Helpful Report
Posted 2 years ago
Alex
Verified Buyer
“Super fast delivery which was packaged well and met my needs. Would happily use this Firm again.”
Helpful Report
Posted 2 years ago
Peter
Verified Buyer
“Prompt delivery. Goods well packaged. Friendly service. Well done.”
Helpful Report
Posted 2 years ago
Paul Atherton
Verified Buyer
“A good quick and simple way to find used parts. Very useful”
Helpful Report
Posted 2 years ago
Matt Barritt
Verified Buyer
“Used 1st Choice car spare via parts Gateway for a headlight item received damaged. Was given the complete runaround by them. Had to use a Paypal claim to get a refund, postage return was at my cost. You would do well to avoid.”
Helpful Report
Posted 2 years ago
YLL
Verified Buyer
“Product as described , fast shipping.”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,565 reviews
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