PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Got me what I needed at the right price”

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Posted 2 years ago

“Parts were sorted and bought in a day service like that is hard to find.partsgateway ltd have got it covered well done 5stars.”

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Posted 2 years ago

“Very informative. Parts deliverd on time. Gavin was very helpful. Keeping your details on hold first”

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Posted 2 years ago

“I've just got back my car from service. The part you've provided fits brilliantly! It arrived at a very good time! Thank you.”

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Posted 2 years ago

“All went really well. Needed a space saver wheel. A couple of quotes arrived Ordered a wheel and supplier contacted me just to be completely sure about the size I needed. Wheel arrived the following day. Good service, and very pleased.”

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Posted 2 years ago

“Great comms and part worked as sold”

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Posted 2 years ago

“I needed a replacement indicator stalk for my Astra. It came the next working day . New part working perfectly once installed, great service, good prices. Thanks Parts Gateway!”

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Posted 2 years ago

“Very good service. PartsGateway employee (Matt/Matthew) very helpful.”

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Posted 2 years ago

“Fantastic service and price. Thank you”

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Posted 2 years ago

“Process worked well and parts delivered as decribed.”

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Posted 2 years ago

“Ist class service It got to me when they said I will use them again”

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Posted 2 years ago

“Quick, efficient and very reasonable price. Will use again.”

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Posted 2 years ago

“Great service and part arrived in good time and in good condition. Fitted and worked better than expected”

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Posted 2 years ago

“Very pleased, part fits perfect and bonus was had filter included”

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Posted 2 years ago

“Very good, quick service.”

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Posted 2 years ago

“Excellent efficient service and great value for money. Would definitely use again.”

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Posted 2 years ago

“A useful facility and more often than not there is a supplier available.”

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Posted 2 years ago

“Excellent service I would use again 5 *****”

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Posted 2 years ago

“very helpful and after given the registration i accepted a price with their experience and expertise they guarantee me that the parts they had would fit my car,, thank you”

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Posted 2 years ago

“I order a brake calliper, giving registration of the car, name of the make of calliper fitted to this car and even number of the part and yet I received the wrong part. Now I'm expected to pay to return the part. Having already paid delivery postage unusually high, it's not worth dealing with the supplier.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews