PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very happy with my parts and the service provided”

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Posted 2 years ago

“Great system for sourcing parts. Swift delivery and communication. Unfortunately cheaper quotes came in after I had placed an order. I have learnt for next time! Overall good.”

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Posted 2 years ago

“Absolutely fantastic service from ordering the item to the delivery itself. Even helped me double check that the parts would fit my car”

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Posted 2 years ago

“I still have not recieved my item. I have emailed and no reponse recieved”

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Posted 2 years ago

“I got offers really quickly”

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Posted 2 years ago

“No problems, the part came on time as quoted ,reasonably priced fitted and working well pleased.”

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Posted 2 years ago

“PartsGateway we’re very good in providing us with a part for our old car. We live in the Channel Islands and it was very expensive and difficult to get the part we needed.”

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Posted 2 years ago

“Assumed it would be the colour of my actual car but part was great delivery fast”

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Posted 2 years ago

“Excellent part delivered for my friend well packaged thanks!!”

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Posted 2 years ago

“No part ever arrived!!!!”

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Posted 2 years ago

“Quick and simple and Quality service with a lot of parts to choose from and fast delivery.”

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Posted 2 years ago

“Impressed. Great price swift delivery. Love it.”

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Posted 2 years ago

“Good service,was contacted by supplier on telephone, part despatched and received promptly.”

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Posted 2 years ago

“Good service they connected me with two suppliers who had the right parts and the company I chose was very helpful and delivered on time. The callipers were in good condition.”

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Posted 2 years ago

“Parts getaway is a good system to get used parts . MY experience was satisfactory as the part I received was ok for the price, as there were some aged faults that I rectified myself to stop further wear. Overall I would use PartsGateway again but the price has to warrant not to buy new.”

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Posted 2 years ago

“Unable to comment as the item was sent direct to our garage so not seen. Have heard nothing from garage yet as we are away”

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Posted 2 years ago

“Part was exacly as requested staff I spoke with were excellent and delivery was Prompt very pleased thankyou.9”

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Posted 2 years ago

“Very quick response and delivery”

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Posted 2 years ago

“Impressive. Other sites needed information about car whereas this company only required registration number.”

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Posted 2 years ago

“the company i used was very helpful”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews