PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent clean used Starter Motor which worked to spec, first time, On Time Delivery. thanks Seller”

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Posted 2 years ago

“I had never heard of Parts Gateway or DA Motors before I came across them in a Google search, but was very impressed by the service. It put me in touch with DA Motors who gave great advice and who despatched my part to my satisfaction and with an excellent approach to packaging.”

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Posted 2 years ago

“Very efficient. Thanks.”

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Posted 2 years ago

“Excellent. Got the part in fast time. Parcel was well wrapped and secure . Will use again .”

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Posted 2 years ago

“The part has not been received yet! What is the problem?”

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Posted 2 years ago

“Even after entering the reg of my car, confirming the correct model etc the part was still completely incompatible”

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Posted 2 years ago

“The part I selected came from Ireland so it took 4 working days to arrive from the date of dispatch. I liked the ability to upload a photo of the old part so that PartsGateway suppliers could check that it matched the replacement part. The replacement part was very well protected by its packaging during transit.”

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Posted 2 years ago

“Easy system to navigate and prompt responses to enquiries.”

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Posted 2 years ago

“Great service, we will use it again !”

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Posted 2 years ago

“Very pleased with the service I got first part was damaged so not sent and immediately got a refund Second part was perfect and delivered on time Would definitely use you again and recommend you to everyone”

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Posted 2 years ago

“Sending message to seller is difficult and all the seller´s name is no exist in the list . I sent a message to one of the sellers but I recived answer from another one.”

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Posted 2 years ago

“Super service from start to finish, item was on my doorstep inside 4days, excellent.”

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Posted 2 years ago

“Excellent service, definitely recommend and would use again”

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Posted 2 years ago

“Component took somewhat longer to arrive mainly due to missed message. However it arrived very well packed and was in good condition. Fitted it next day and all worked well Ron”

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Posted 2 years ago

“I have confirmed before purchase twice and gentleman confirmed and said he knows very well I have received belt and today take it to mechanic totally different sent them pictures no response”

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Posted 2 years ago

“great platforum”

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Posted 2 years ago

“It was very good the item came within 3days”

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Posted 2 years ago

“Came very quickly - just don't know how to fit it. Do I need additional parts please.”

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Posted 2 years ago

“the system works, and the info received is quick”

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Posted 2 years ago

“GOOD SERVICE!!THANKS!!”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews