PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,545 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no problem at all with Parts Gateway excellent service especially when I chose the wrong part, they called to confirm and corrected the order. I would gladly recommend them.”

Helpful Report

Posted 1 year ago

“Honestly not happy at all. Ordered a mk 4 part and received a mk5. It took 5 working days to get to me when I got personally told it would be next day delivery. I emailed them on the day I recieved it which was Saturday and now we are on Thursday and I still haven't recieved an email back. No support anywhere. Not happy.”

Helpful Report

Posted 1 year ago

“Great service and prompt delivery great quality material thank you”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“Good service , quick and parts delivered on time”

Helpful Report

Posted 1 year ago

“item received and installed and working fine”

Helpful Report

Posted 1 year ago

“As you would expect during a small emergency- losing ones' fuel cap - that someone would stock this item, Partsgateway came through and delivered - thank you”

Helpful Report

Posted 1 year ago

“I was a bit worried at first as never used before however I had a very good experience, the seller I used went above and beyond........A++ I will be using again and will be recommending to my friends”

Helpful Report

Posted 1 year ago

“Quick and easy to follow instructions put part needed and within hours had offers and reasonably priced and within days had my part very satisfied with everything from start to finish will definitely use again and recommend to family and friends”

Helpful Report

Posted 1 year ago

“Very good,only one company reply but spot on,fitted &good price.will definitely use again.”

Helpful Report

Posted 1 year ago

“Part Number confirmed by supplier and order placed. Delivery as promised and part A1. Would use this service again”

Helpful Report

Posted 1 year ago

“Part fitted my car thank you”

Helpful Report

Posted 1 year ago

“Right part excellent delivery great price THANKS”

Helpful Report

Posted 1 year ago

“Excellent service, easy search, fast reply with price, fast delivery of item purchased.”

Helpful Report

Posted 1 year ago

“Partsgateway are a great company finding generally good suppliers of used parts . My only criticism would be perhaps vet them a little better . Whelans Dismantlers I ordered a part from them ( not the cheapest) it looked the best . Took an age to arrive and was wrong . Won't refund Won't be using again . With a parts spend of several hundred pounds a month I'm a drop in an Ocean but perhaps if we all boycotted poor service the cream might float to the top and the rest sink to the bottom .”

Helpful Report

Posted 1 year ago

“Part got delivered late and I received the complete wrong part!!”

Helpful Report

Posted 1 year ago

“excellent and very fast would recomend”

Helpful Report

Posted 1 year ago

“2 day delivery. Parts fitted and worked correctly. The price was lower than the other companies. Very good comunication with messaging. I will certainly use them again.”

Helpful Report

Posted 1 year ago

“It was really great to find old car parts at a decent price and quick delivery! I would highly recommend to use this site for used but good condition car parts.”

Helpful Report

Posted 1 year ago

“Excellent after 2 attempts got the right door my mistake”

Helpful Report

Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,545 reviews