PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,377 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,377 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Delighted with the ease of ordering the spare part we required. Unfortunately, delivery not great. Tracked package - due for delivery Saturday - didn't arrive. Due for delivery today - 9 days after we ordered the part. I might have been happy to pay extra for faster delivery had I been given the option. Yodel service is not good.”

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Posted 1 year ago

“First time using the parts gateway pleased with item and delivery time...”

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Posted 1 year ago

“Every thing was as described delivery on time”

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Posted 1 year ago

“Excellent communication and support.Highly recommended. All very good”

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Posted 1 year ago

“Unfortunately part got delayed. Once informed part turned up rapidly. Good service, good quality part”

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Posted 1 year ago

“Great company to deal with all round good experience. Thank you 😊”

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Posted 1 year ago

“Part ordered arrived in 2days good service”

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Posted 1 year ago

“Really helpful and quick to respond. Sent me over pictures of the replacement parking camera part so that I could see that it was correct prior to my purchase. Swift next day secure delivery. Very happy. Highly recommend and will use again if needed for any future parts.”

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Posted 1 year ago

“Very pleased with the part and the service provided”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“excellent service will definately use again”

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Posted 1 year ago

“Very helpful, ordered tail light, arrived quickly, well wrapped in A1 condition. Superb”

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Posted 1 year ago

“My garage recommended your site to,purchase left hand side wing mirror which I was struggling to find. The service you provide is simple to use and the response from companies was quick. Only problem was part arrived wet and dirty with free spiders.”

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Posted 1 year ago

“Always find the parts I need, at a decent price.”

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Posted 1 year ago

“Thank you for finding all of the parts at a very affordable prices, will definitely use your services again.”

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Posted 1 year ago

“Excellent service will use your services again when necessary”

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Posted 1 year ago

“Still haven't received what I ordered and have not received any shipping information. Have tried to get in touch multiple times and have had no response”

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Posted 1 year ago

“Very prompt response to my search question which identified perfectly the part I was looking for.”

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Posted 1 year ago

“Great service with lots of options and priced given quickly”

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Posted 1 year ago

“Ideal way to seach the marketplace and get the best deals.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,377 reviews