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PartsGateway Ltd Reviews

4.6 Rating 10,369 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,369 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Kim
Verified Buyer
“Excellent service!”
Helpful Report
Posted 7 months ago
Leigh
Verified Buyer
“JH Cars were extremely quick in supplying the part, which worked perfectly and were very efficient in sorting the delivery address hiccup. Would certainly recommend them and Parts Gateway.”
Helpful Report
Posted 7 months ago
Shaunbuckmaste
Verified Buyer
“Gave the number plate. But part was wrong”
Helpful Report
Posted 7 months ago
Monique
Verified Buyer
“Absolute shambles. I will NEVER use them EVER again.”
Helpful Report
Posted 7 months ago
Mr
Verified Buyer
“Thanks it’s really great, thanks for helping i recommend you.”
Helpful Report
Posted 7 months ago
Ian
Verified Buyer
“Very good and quick service part fitted perfectly very impressed”
Helpful Report
Posted 7 months ago
David Webster
Verified Buyer
“We were very pleased with the price and condition of the Corsa tail light thank you for your service”
Helpful Report
Posted 7 months ago
Allison Roberts
Verified Buyer
“Had a very good experience with company and the tracking was spot on great service thank you”
Helpful Report
Posted 7 months ago
Michael
Verified Buyer
“Excellent service ordered in the morning arrived next day would definitely buy again.”
Helpful Report
Posted 7 months ago
Alfred Bonich
Verified Buyer
“All very good”
Helpful Report
Posted 7 months ago
Lee
Verified Buyer
“Very good and so fast”
Helpful Report
Posted 7 months ago
Philip Kemp
Verified Buyer
“Fantastic service Part arrived within 48 hours cant fault them will use again”
Helpful Report
Posted 7 months ago
Ian
Verified Buyer
“not receved my parts yet no tracking no to trace parcel”
Helpful Report
Posted 7 months ago
Karen Garratt
Verified Buyer
“Order replacement passenger window for Dacia Duster. Arrived within 2-3 working days as promised and intact as well packaged. Only negative was no tracking updates from courier used so lucky delivery occurred when at home.”
Helpful Report
Posted 7 months ago
Eugene
Verified Buyer
“I ordered a replacement seatbelt and stalk for my 1964 VW reg HX64 UADGolf from two of your members. One sent me just the seatbelt the other sent me just the stalk. I had tried to contact both of these sellers by phone and email, and neither has taken the trouble to contact me. So to say I am not impressed by the service I received is an understatment. Eugene Johnson”
Helpful Report
Posted 7 months ago
William
Verified Buyer
“Ordered Universal joint for Meriva Mark 1 car , arrived with in 3days car was on road again , that week Will use again ,,”
Helpful Report
Posted 7 months ago
Patrick
Verified Buyer
“All but one of the ordered parts arrived on time but had to contact the seller about the last one They had forgotten to add it to the parcel. They quickly resolved the problem without extra postage. Thank you.”
Helpful Report
Posted 7 months ago
Ray
Verified Buyer
“Led me to find the part I needed.”
Helpful Report
Posted 7 months ago
J & Motors
Verified Buyer
“Great Service”
Helpful Report
Posted 7 months ago
Mr
Verified Buyer
“over all very good but did buy a part that was falty havent goot money back yet had to gp to bank to help”
Helpful Report
Posted 7 months ago
PartsGateway Ltd is rated 4.6 based on 10,369 reviews
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