Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in finding the trees for us and delivered, as promised, in time for Christmas, as they were for a gift. The trees looked healthy and the delivery driver was friendly and helpful.”

Helpful Report

Posted 6 years ago

Hi Joy We're so pleased to hear you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants superb quality definitely will use again and definitely pass there name of paramount onto others”

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Posted 6 years ago

Hi David We're delighted you're pleased with the quality of your tree and with our customer service - thanks for the 5 star review, much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great service, nice plants, delivered on time.”

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Posted 6 years ago

Hi Frank Thanks so much for leaving your 5 star review. So pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“A really good company to do business with .....communication was first class and I was kept upto date regularly regarding the status of my order ....well done”

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Posted 6 years ago

Hi Alan Thank you so much for your kind words and 5 star review - much appreciated! We're pleased you're happy with your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“so far so good.. arrived in a few days good condition and correct height etc... delivery man was a bit grumpy as it was heavy.. and really a 2 man job and he was on his own. Ordering process was easy and quick.”

Helpful Report

Posted 6 years ago

Hi Sally Thank you for your review, we're pleased to hear you're happy with the quality and size of your tree and you found the ordering process straightforward. We're looking into the delivery aspect of your comments. Thank you Karen

Posted 6 years ago

“Really good customer service and the Acer looks great. Good strong growth and shape.”

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Posted 6 years ago

Hi William Thanks for taking the time to leave us such good reviews - much appreciated. Very pleased you're happy with your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Extremely helpful staff and the plants turned up in good condition and were the height I requested.”

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Posted 6 years ago

Hi Susan We're very pleased to hear you're happy with the quality of your Bamboo plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent plant and prompt delivery”

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Posted 6 years ago

Hi Geoffrey We're delighted you're happy with the quality of your Mahonia and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service and really helpful staff. Thank you.”

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Posted 6 years ago

Hi Frances So pleased to hear you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent communication, preached trees healthy and as shown in photos. Delivery on time and helpful driver.”

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Posted 6 years ago

We're delighted to hear you're happy with the quality of your Magnolia pleached trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Really pleased with my Cornus tree. Its a good size and very healthy. I was kept up to date re its arrival - would definitely recommend Paramount Plants.”

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Posted 6 years ago

Thank you Louise - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“When you buy something on the internet you wonder whether the item lives up to expectation. I bought a pompom tree from Paramount for my daughter in law for Christmas. It arrived on the date as promised with full instructions. I believe it's lovely. So .Thank you Paramount.”

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Posted 6 years ago

Hi Barbara We're so pleased to hear you are happy with the quality of your pompom tree bought as a gift, as well as our customer service. Thank you for your review it is much appreciated and we look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“First class service and quick delivery. Responded quickly to a query, cannot recommend highly enough.”

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Posted 6 years ago

Thank you Jon - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Ordered pleached beech trees . Delivered on time as promised . Very good specimen trees at a competitive price . Thanks for the excellent service . John L”

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Posted 6 years ago

Hi John We're very pleased to hear you're happy with the quality of your pleached trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good price and speedy delivery. Thank you”

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Posted 6 years ago

Hi Dominic Glad you were happy with your order and with our customer service. Thank you Karen

Posted 6 years ago

“Paramount kept me informed about delivery and my shrub arrived in good condition. I have planted it with plenty of manure and look forward to spring!”

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Posted 6 years ago

Hi Romey Very pleased to hear you're so pleased with the quality of your shrub. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Greats plants and fantastic quality customer service is second to none thanks”

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Posted 6 years ago

Hi Nour Thanks so much for the 5 star review - very glad you're pleased with everything. Thank you Karen

Posted 6 years ago

“Very pleased so far with everything. On ordering I sought advice and the gentleman was extremely helpful. I specifically requested that the Plants were delivered on a Friday as my husband could then plant them at the weekend. The little trees arrived in perfect condition first thing in the morning. When I had a query about planting a very helpful gentleman talked me through it all at length. I feel Paramount Plants are genuinely there to help.”

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Posted 6 years ago

Hi Heather Thank you for your 5 star review and your kind words, we are so pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“There were a couple of delays in getting my tree to me. However, the central office staff were extremely helpful and kept me full informed and when it was delivered, the driver did an exceptional job of assisting me with unloading and moving the tree. The tree itself was a very good specimen and I have no complants at all. If not for the delays I would have given the maximum score in my rating. I will certainly use Paramount again.”

Helpful Report

Posted 6 years ago

Hi Wayne We're pleased to hear you were kept informed and that you were pleased with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Professional service from purchase to delivery. Kept informed at all stages.”

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Posted 6 years ago

Hi Samuel Thank you so much for leaving your reviews - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews