Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,997 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,997 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 8th September 2026

Marta

Paramount Plants 5 star review on 12th July 2026

Peter

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plants were delivered promptly and looked in very good health on delivery. Hopefully they will continue to do so. One happy customer!”

Helpful Report

Posted 6 years ago

Hi Lora Delighted to hear you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Rootballs arrived in excellent condition and were exactly as promised as regards height. Price was very competitive too. They look perfect planted as initial screening for the backdrop to fountain and some tiny formal planting. Just need to wait and watch their progress! Would recommend Paramount.”

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Posted 6 years ago

Hi Rosie Delighted to hear you're happy with your rootball hedging and with our customer service, thanks for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I have used the company on two other occasions and never been disappointed with the service and quay if the plants.i do shop bc around for deals however find paramount plant’s the mist competitive in price with no compromise on quality and service. Would certainly recommend them”

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Posted 6 years ago

Hi Garry Delighted to hear you're happy with your plants and with our customer service, thanks for the recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Arrived on time and are in really good condition, very happy . Kenny Pellow”

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Posted 6 years ago

Hi Kenny Delighted to hear you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service, lovely plants, and kept up to date from order to delivery. Very pleased!”

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Posted 6 years ago

Hi Josephine Delighted to hear you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Fabulous service and amazing quality plants...delivery kept me informed of when coming and So helpful and lovely when unloading plants. Great service have used before many times and will do so again.”

Helpful Report

Posted 6 years ago

We're very pleased to hear you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Paramount Plants could not have been more helpful. I purchased 3 holly trees from them They checked for matches with the nursery while I was on the phone. Gave me contact of a person to plant and held delivery until convenient no problem.i would definately use them again.”

Helpful Report

Posted 6 years ago

We're so pleased to hear you're happy with the quality of your Holly trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Thank you, excellent service, Healthy plants providing an instant hedge.”

Helpful Report

Posted 6 years ago

Hi Paul We're very pleased to hear you're happy with your hedging plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Hi Paul Delighted to hear your hedge is settling in well and that you're pleased with their quality and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We had to wait over a month for our Trees to arrive. Every week I got a template e-mail saying certain trees were due in on the Friday then nothing, then the same email the following week. This meant we had to leave our clients garden and return at a later date, loosing us money and upsetting the client. We have been offered 2 x free deliveries which is of no value as I'm not keen on ordering again! Also think we may still be waiting for a refund on one tree that wasn't supplied. The tree's we did receive were of a good standard but the damage was already done.”

Helpful Report

Posted 6 years ago

Hi Andy We are very sorry you are not 100% happy with the delivery of your tree order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“We were concerned about delivery as the company had the tree for a long time before we received it, but it arrived and looked fine, it is now planted and we cannot wait to see leaves on it this spring, hopefully we will enjoy it for many years”

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Posted 6 years ago

We're pleased to hear your tree is settling in well - thank you for leaving us a review. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants as one would expect for the price. Delivery is an issue as it seems there is no choice as to the day it will be booked for and ParamountPlants say the courier will not provide any smaller time window than 8am to 6pm. Not helpful.”

Helpful Report

Posted 6 years ago

Hi Peter We are very sorry you are not 100% happy with our delivery service and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“Good quality plants, and good service.”

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Posted 6 years ago

Hi Clare We're very pleased to hear you're happy with your plants and our service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Very nice quality and good value plants. The delivery charge was unexpectedly high but I ordered them anyway.”

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Posted 6 years ago

“Great service, kept up to date via email. Delivery date requested (saturday) was given. Couldn't be happier.”

Helpful Report

Posted 6 years ago

Hi Patrick We're delighted to hear you're happy with our service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service. High quality plants.”

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Posted 6 years ago

Hi Amanda Very pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“pleased with the Thuya, good size. thanks chris”

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Posted 6 years ago

Hi Chris We're very pleased you're happy with your Thuya - We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good Quality tree arrived in excellent condition Full communication throughout order and delivery process Some post delivery advice by phone proved very useful Would happily recommend this supplier”

Helpful Report

Posted 6 years ago

Hi Peter Thank you for your recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The service was excellent and the plants very good! David Mills”

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Posted 6 years ago

Hi David So pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Very satisfied the three plants ordered. Good communications.”

Helpful Report

Posted 6 years ago

Hi Pete We are very sorry you are not 100% happy with one of your plants and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“Found to be very good products which were as as expected as per the website.”

Helpful Report

Posted 6 years ago

Hi Michael We're very pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,997 reviews