Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants were wonderful specimens. Healthy and well grown.”

Helpful Report

Posted 5 years ago

We're delighted you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ruddy wonderful. Good price, good communication, nice tree which looked just like the photo. Trouble free transaction and delivery (which I find is rare). Thanks guys.”

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Posted 5 years ago

Thank you so much for your very positive review - we're delighted you're pleased with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I placed a large order before Christmas during their sales and had a delivery in Jan for the goods. The email communication was excellent and the order was delivered on the specified date I would definitely recommend them. Tracey Cullen”

Helpful Report

Posted 5 years ago

Hi Tracey We're very pleased to hear you're happy with your order from Paramount Plants and our customer service. Thank you for the recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The order was acknowledged quickly, and we were kept informed about the delivery. The plant (an acer palmatum deshojo), when it arrived, was well-wrapped and of good quality and health. The only slight disappointment was that it took over a month to come and so did not arrive in time for the birthday for which it was intended.”

Helpful Report

Posted 5 years ago

Hi Anne We are very sorry you are not 100% happy with the timing of your delivery and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“The trees I ordered arrived in good condition and were excellent in condition. The delivery driver was exceptionally helpful and even gave me some really useful planting advice. Very positive experience overall with Paramount Plants I would definitely use again.”

Helpful Report

Posted 5 years ago

Hi Janet We're delighted to hear you're happy with the quality of your trees and thanks for your positive comments about our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good company good delivery and plants”

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Posted 5 years ago

Hi Dariusz Thank you for your 5 star review - we're so pleased to hear you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful Mahonia delivered quickly and in good condition.”

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Posted 5 years ago

Hi John We're pleased to hear you're so happy with the quality of your Mahonia and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The trees arrived on time and were beyond my expectations. I was kept informed of the delivery date and the delivery people were very helpful. I would recommend Paramount Plants.”

Helpful Report

Posted 6 years ago

Hi Gillian We're so pleased to hear you're happy with the quality of your trees and with our friendly customer service team. Thank you for your 5 stars and your recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I have nothing but praise for the professional, efficient and knowledgeable service I received from Paramount Plants. Nothing was too much trouble. I would recommend them fully.”

Helpful Report

Posted 6 years ago

Hi Jane We're delighted you're so happy with your plants and our customer service. Thanks for your review and recommendation - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Kept me informed and sent me a quality specimen.”

Helpful Report

Posted 6 years ago

Hi Tom We're very pleased to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We were very pleased overall with the size and quality of the plants delivered; the liaison with your office over delivery dates, the way they were delivered, and the handling of queries. Would certainly have no hesitation in recommending Paramount Plants to others.”

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Posted 6 years ago

“A perfect service, all beautiful plants supplied in good time by an extremely helpful driver. Highly recommend.”

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Posted 6 years ago

Hi Michael Thank you so much for your review and recommendation - much appreciated. We're delighted you're happy with your plants and our customer service. Thank you Karen

Posted 6 years ago

“Ordered a large number of large trees just before Christmas. Prices good vs competition. Delivery times vs other suppliers very impressive - trees delivered within a few days of online order. Problem with one tree delivered. Service from Svend was excellent, immediately offered a replacement which arrived just days later. River Birch and Chestnut Leaf Holly particularly beautiful. Thank you!”

Helpful Report

Posted 6 years ago

Hi Thanks so much for leaving us such a positive review, we're really pleased you're happy with the quality of your trees and that we sorted out any issues and you had a good experience with our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Very pleased with the plant we received. Excellent root system . And also kept informed about the time of its delivery.”

Helpful Report

Posted 6 years ago

Hi John We're delighted to hear you're happy with the quality of your plant and our customer service. We hope to be of service again in the future. Thank you Karen

Posted 6 years ago

“Our first time using Paramount Plants and very happy with the service. Great on the phone before the order and kept informed by email on progress once order was placed. Delivery went smoothly on agreed date and all plants received were healthy and in good condition. On the basis of this experience would use them again and recommend.”

Helpful Report

Posted 6 years ago

Hi Jonathan Thanks so much for your positive words and recommendation, we're delighted you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great service and communication - super happy with our trees, look fantastic in our garden!”

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Posted 6 years ago

Hi Luke Thanks so much for your 5 star review and very positive comments. We're delighted you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I purchased a Cycas Revoluta palm plant to put on my new patio and the plant is amazing, very good quality plant. I'm so pleased I have placed another order.”

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Posted 6 years ago

Hi Paula We're very pleased to hear you are so happy with the quality of your Cycas palm and delighted you've already become a returning customer. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We were very pleased with the complete package from start to finish. Ordering was easy, with one query quickly resolved by phone. The delivery was on time. The Yew Hedging Rootballs seem very healthy. We look forward to spring when growth starts, and a spectacular hedge. Would certainly recommend Paramount Plants.”

Helpful Report

Posted 6 years ago

Hi Richard We're delighted to hear your very positive comments about your ordering experience, customer service and the quality of your Yew Hedging. Thanks for your recommendation and we look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Consistently brilliant plants and fantastic service”

Helpful Report

Posted 6 years ago

Hi Jonathan We're delighted to hear you're happy with the quality of your plants and with our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Very good service. Plants delivered on Sunday before Christmas to make sure I had the gifts on time. Happy faces alround. Cloud tree better than picture and great value for money.”

Helpful Report

Posted 6 years ago

Hi Tony We're delighted that everyone was happy with their Christmas gifts and that the quality of the trees and our customer service met your expectations. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews