Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,781 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 56 cherry laurel bushes from Paramount and would thoroughly recommend them. From my initial enquires where William provided knowledgeable help and advice through to the delivery a few days later, where the driver could not have been more obliging, my experience exceeded my expectations. The plants arrived in perfect condition and exactly as described. They have already been planted and provide a good screen in place of the hideous leylandi trees I removed.”

Helpful Report

Posted 5 years ago

Hi Tim Thank you so much for your 5 star review and your recommendation. We're delighted you're pleased with the quality of your Cherry Laurel bushes and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The shrubs arrived with 6 brunches snapped half length... but otherwise healthy looking plants with healthy roots.”

Helpful Report

Posted 5 years ago

Hi Alice thanks for your feedback and we are sorry that you had this problem. We haven't received any emails regarding this matter previously from you - therefore in order that our customer service team can resolve this to your satisfaction if you email info@paramountplants.co.uk with photos we will respond accordingly. We await hearing from you and apologise that you are not 100% satisfied. Kind regards Karen

Posted 5 years ago

“A high overall price for a laburnham tree despite the '£60' discount. But a good tree and delivered within estimated time.”

Helpful Report

Posted 5 years ago

Hi John We're pleased you're happy with the quality of your Laburnum tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service, my beautiful strong apple tree arrived as expected. Thank you Paramount!”

Helpful Report

Posted 5 years ago

We're very pleased to hear you're so happy with your Apple Tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“What a fantastic company. fantastic service fantastic products this is my first time buying shrubs online and I’ll definitely be buying from them again Jackie Clover Norfolk”

Helpful Report

Posted 5 years ago

Hi Jackie Thank you so much for your very positive review, we're delighted you're happy with your shrubs and with our customer service and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you for my delivery and for replacing one of the plants late in with an upgraded version. Unfortunately, I only noticed after I had them planted, that the lilac is not the one I ordered. Oh well, it's planted now and, hopefully, it will also look good.”

Helpful Report

Posted 5 years ago

Hi Esther thanks for your feedback and 4 star review. Would you mind sending a photo of the plant to our customer services team info@paramountplants.co.uk and we will resolve this matter for you. Kind regards Karen

Posted 5 years ago

“Shrubs arrived quickly and in great condition what more can you ask for.”

Helpful Report

Posted 5 years ago

Hi Krisula We're pleased you're happy with the quality of your shrubs and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I love the tall bamboo I ordered and received from paramount. They arrived in perfect condition, and were just as tall as I ordered. Highly recommended! From a long time bamboo lover!”

Helpful Report

Posted 5 years ago

We're so pleased to hear how happy you are with the quality of your Bamboo plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Paramount Plants provide quality plants with excellent service. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review - much appreciated! We're very pleased you're happy with the quality of our plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really great. Fantastic advice from the team on the right plants to buy for the position I had in mind. Excellent delivery and excellent value on the plant purchased. kept well updated throughout. really thoughtful follow up communications. Would recommended”

Helpful Report

Posted 5 years ago

Hi Ben Thank you so much for your 5 star review and recommendation. We're delighted you're pleased with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service Thank You”

Helpful Report

Posted 5 years ago

Hi Neil We're delighted you're happy with our service and thanks for taking the time to leave a review - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“the plant arrived when you said it would in good condition so that was great , it leans to one side a bit which is not great as when you spend nearly £200 on a plant you expect it to be perfect ! I will try to support it but for some reason the Gardiner says it may not work”

Helpful Report

Posted 5 years ago

Hi Melissa We are very sorry you are not 100% happy with your plant and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Easy to deal with communication clear and always updated information is relayed quickly. Friendly and professional. From start to finish well run company thank you”

Helpful Report

Posted 5 years ago

Hi Graham Thank you for taking the time to leave us such a positive review - we appreciate it! Very pleased to hear you're happy with your online experience and our customer service and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered some trees and got just what I needed. Delivered as promised and good quality and price. Also got an email with advice and help. Just what I needed. Would happily buy from Paramount again.”

Helpful Report

Posted 5 years ago

Hi Anna We're delighted to hear you're pleased with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service. Delivered on time and very pleased with product.”

Helpful Report

Posted 5 years ago

Hi David We're very pleased to hear you are happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The overall quality and health of all the plants exceeded my expectations – there were 110 of them, which I planted myself yesterday. I’m really delighted with them and the communication received from you regarding delivery. Thanks very much!”

Helpful Report

Posted 5 years ago

Hi Anna We're delighted to hear you were so pleased with the quality of your plants and our customer service. Thank you for leaving us such a positive review - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful standard laurel trees. Excellent service. Arrived promptly and in perfect condition.”

Helpful Report

Posted 5 years ago

Hi Gemma So pleased to hear you're happy with the quality of your Laurel trees and with our customer service. Thank you for taking the time to give us a good review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great price and fast delivery. The driver called us before delivery and followed our bespoke instructions which made things easy for us. Thank you paramount plants for a superb quality tree.”

Helpful Report

Posted 5 years ago

Hi Rob Delighted to hear you're happy with the quality of your tree and also with our customer service. Thank you for taking the time to give us a 5 star review - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Nice tree, not cheap but good quality and delivery was very quick and efficient.”

Helpful Report

Posted 5 years ago

Hi Mary We're pleased to hear you're happy with the quality of your tree and with our customer service. Thank you for taking the time to give us a review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We have dealt with Paramount Plants on a number of occasions and have always been delighted with the quality of tree/ plant as well as the amazing service they have offered. So often today when you purchase a mature tree you tend to get something at the smaller end of the range of what you have bought. Not with PP- I have always received trees right at the larger end of the range. I have also been very impressed that when a bare root tree failed they have been happy to replace this with no grumbling at all. Overall they are an excellent, honest company to deal with and having already bought in excess of 20 trees from them, will happily continue to purchase from them in the future!”

Helpful Report

Posted 5 years ago

Hi Joanne Thank you so much for such a positive review, we really appreciate it! We're delighted to hear you're so happy with the quality of your plants and with our customer service. We really look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,781 reviews