Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 4,001 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 4,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 12th July 2026

441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Prunus Padus Colouata cherry for my sister in law. Paramount Plants stepped in where others had failed. The plant arrived in good condition and ready to thrive. She is extremely pleased with it.”

Helpful Report

Posted 3 months ago

Good morning, Thank you for sharing your experience. We’re glad the Prunus Padus Colouata cherry arrived in good condition and that your sister-in-law is pleased with it. Kind regards, Peter

Posted 2 months ago

“I am very pleased with the trees I bought from Paramount Plants. I was kept fully informed regarding delivery and the trees arrived in good condition. I would happily buy from them again”

Helpful Report

Posted 3 months ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 months ago

“The Dwarf conifers i ordered arrived in good condition, and i'm really pleased with them. As a novice gardener i appreciate all the advice available on their W/site.”

Helpful Report

Posted 3 months ago

Good morning James, We’re pleased to hear the Dwarf conifers arrived in good condition and that you’re happy with them. It’s great to know the advice on our site has been helpful for you as a novice gardener. Kind regards, Peter

Posted 2 months ago

“I have never ordered a plant 'unseen' before but am very happy with the mature magnolia bush I received. It was healthy, as described online and arrived undamaged. It has transferred well to my garden and already has a lot of new growth. Lots of information provided to ensure successful planting. Would definitely order again from Parampunt Plants!”

Helpful Report

Posted 3 months ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 months ago

“The Myrtle planted yesterday and looking very perky - lovely healthy full bodied plants and looking forward to there first flush of flowers. The fragrance of this plant from both leaves and flowers hoping my windy Northumberland Coastal Garden will embrace its wonderful pleasure.”

Helpful Report

Posted 3 months ago

We're very pleased you're happy with your order. We look forward to being of service again in the future. Thank you Karen

Posted 3 months ago

“Amazing service, kept informed about delivery through the process. Aftercare service is fantastic. I have emailed with a couple of questions/queries and have received a helpful response quickly. Would not hesitate to recommend!!”

Helpful Report

Posted 3 months ago

Good afternoon Heidi, Thank you for your wonderful review. We’re delighted you were pleased with the service, delivery updates, and aftercare. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“This was the first time I have purchased from Paramount Plants, and I'm very pleased with the service I received. The amelanchier was in fabulous condition when it arrived, and it was in robust packaging. Also, I think I got great value as the plant was large and well-established, and I didn't spend a fortune! The only reason for 4 and not 5 stars is that I had to wait several weeks for delivery, whereas I'm used to only a few days' wait with other plant sales companies.”

Helpful Report

Posted 3 months ago

Good afternoon Yvette, Thank you for your lovely review. We’re glad the amelanchier arrived in fabulous condition, was well packaged, and represented good value. We appreciate the feedback about delivery times and understand that can be frustrating. If there’s anything else you need, we’re here to help. Kind regards, Peter

Posted 3 months ago

“good quality plants”

Helpful Report

Posted 3 months ago

Good afternoon Valerie, Thank you for your kind review. We’re glad you’re happy with the quality of the plants. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Great Quality plants at competitive prices and good comms. Recommended.”

Helpful Report

Posted 3 months ago

Good afternoon Edward, Thank you for your kind review. We’re glad you’re happy with the quality of the plants, competitive prices, and our communications. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Great service, delivered when & very helpful customer service with tips on after care.”

Helpful Report

Posted 3 months ago

Good afternoon Philip, Thank you for your wonderful review. We’re delighted you were pleased with the service, delivery timing, and the aftercare tips. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Plants are very big which is good However quite a few branches were damaged and bare which was a shame to see Hope fully they will come back healthy”

Helpful Report

Posted 3 months ago

Good afternoon Sarah, Thank you for your review. We’re glad the plants are large, though we’re sorry to hear that several branches were damaged and bare. We hope they recover well. If there’s anything you’d like us to know or if you need any assistance, we’re here to help. Kind regards Peter

Posted 3 months ago

“Beautiful, healthy Amelanchier tree. Much larger than expected, so delighted with my purchase.”

Helpful Report

Posted 3 months ago

Good afternoon Melissa, Thank you for your wonderful review. We’re delighted the Amelanchier tree is beautiful, healthy, and larger than expected. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Excellent quality plants - good service. Thank you”

Helpful Report

Posted 3 months ago

Good afternoon Joanna, Thank you for your lovely review. We’re delighted you’re happy with the quality of our plants and the service. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Excellent service and great communication throughout the purchase.. Plants of good quality!! Have used paramount before and will continue to do so”

Helpful Report

Posted 3 months ago

Good afternoon Joe, Thank you for your kind review. We’re really glad you were happy with the service, communication, and the quality of the plants. We appreciate your continued support. Kind regards Peter

Posted 3 months ago

“Easy ordering, delivery within timeframe provided. Good customer service throughout and very helpful follow up emails with advice on plant care and watering and to ensure everything went well.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your lovely review. We’re delighted you found ordering easy, delivery within the timeframe, and that our follow-up emails with plant care and watering tips were helpful. If you need anything else, we’re here to help. Kind regards Peter

Posted 3 months ago

“Very happy to have received my Azalea Blaauws Pink Cloud Tree in full bloom. It really was stunning to see. It is now shedding its flowers but it has been a pleasure to have received it in perfect condition and very well packed. Happy to recommend Paramount Plants. This was my first purchase but I am sure I will be buying more from this wonderful company.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your wonderful review. We’re delighted the Azalea Blaauws Pink Cloud Tree arrived in perfect condition, with stunning blooms, and that you’re happy with the packing. We appreciate your kind recommendation and look forward to serving you again in the future. Kind regards Peter

Posted 3 months ago

“From start to finish all good and pleached trees all arrived fine”

Helpful Report

Posted 3 months ago

Good afternoon Kevin, Thank you for your kind review. We're pleased to hear the process went smoothly and the pleached trees arrived fine. If there's anything else you need, we're here to help. Kind regards Peter

Posted 3 months ago

“Ordered a Prunus Accolade Pink Cherry tree as a special birthday gift. Customer Service very helpful and communication excellent. Received a beautiful young tree in a lovely condition. Looking forward to seeing it blossom next spring. Highly recommend Paramount Plants.”

Helpful Report

Posted 3 months ago

Good afternoon Karen, Thank you for your wonderful review. We’re delighted you’re happy with the service, communication, and that the Prunus Accolade Pink cherry tree arrived in lovely condition. We’re glad to hear you’re looking forward to seeing it blossom next spring. Kind regards Peter

Posted 3 months ago

“Wonderful experience with Paramount Plants. We also received really excellent pre-sale advice — thoughtful, knowledgeable, and genuinely helpful for our specific garden project. Communication throughout was very responsive and friendly. Highly recommended.”

Helpful Report

Posted 4 months ago

Hi Tamar, Thank you for your wonderful review. We’re delighted you had a great experience and found the pre-sale advice thoughtful and helpful for your garden project. It’s great to hear our communication timing worked well for you. Kind regards Peter

Posted 3 months ago

“Excellent Viburnum. Great communication. Would definitely use Paramount Plants again”

Helpful Report

Posted 4 months ago

Hi William, Thank you for your wonderful review. We’re delighted you’re pleased with the Viburnum and the communication. We’d be happy to help again if needed. Kind regards Peter

Posted 3 months ago

Paramount Plants is rated 4.8 based on 4,001 reviews