Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,909 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome specimen, will be fantastic as a memorial tree. Thank you so much for the selection.”

Helpful Report

Posted 2 months ago

Good afternoon Jennifer, Thank you for your wonderful review! We’re honoured to hear the specimen will be fantastic as a memorial tree and appreciate your kind words about our selection. Kind regards Peter

Posted 1 month ago

“Excellent specimen and arrived in very good condition”

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Posted 2 months ago

Good afternoon Patricia, Thank you for your wonderful review! We’re delighted the specimen arrived in very good condition, and we appreciate your kind words. We look forward to assisting you again in the future. Kind regards Peter

Posted 1 month ago

“The cer arrived in lovely condition, it was autumn so leaves had dropped so will see more of it next year. Great shape and size too. Delivery takes a while which I feel is the only downside if you want something quickly.”

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Posted 2 months ago

Good afternoon Fay, Thank you for your kind review. We’re glad the cer arrived in lovely condition and that you’re happy with its shape and size. Autumn leaf drop is natural—looking forward to seeing it next year. Delivery times can vary, we appreciate your patience. Kind regards Peter

Posted 1 month ago

“Love this company, which offers a great range of plants in a size to suit your needs. Friendly, helpful customer service, lots of information about delivery and plant care and great delivery:)”

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Posted 2 months ago

Hi Catherine, Thank you for your wonderful review! We’re thrilled you love our plant range and that our customer service and delivery information met your needs. We appreciate your support and look forward to helping again in the future. Kind regards Peter

Posted 1 month ago

“Fantastic quality trees, only hiccup was that I had to chase delivery, but customer service was good.”

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Posted 2 months ago

Good afternoon Tracey, Thank you for your review! We’re glad you’re happy with the quality of our trees and that our customer service was helpful. We’re sorry about having to chase the delivery and will look into this to improve. Kind regards, Peter

Posted 1 month ago

“We ordered 12 Hornbeam pleached trees. Great communication on delivery and the arrived as expected.”

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Posted 2 months ago

Good afternoon, Thank you for your wonderful review! We’re delighted the 12 Hornbeam pleached trees arrived as expected and that you were happy with the delivery communication. We look forward to assisting you again in the future. Kind regards Peter

Posted 1 month ago

“I ordered am Amelanchier and it arrived in perfect condition and the size as advertised.”

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Posted 2 months ago

Good afternoon Carol, Thank you for your wonderful review! We’re delighted the Amelanchier arrived in perfect condition and the size was as advertised. We appreciate your support and look forward to assisting you again in the future. Kind regards Peter

Posted 1 month ago

“Arrived well packaged in excellent condition”

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Posted 2 months ago

Good afternoon Lorraine, Thank you for your wonderful review! We’re delighted to hear your plants arrived well packaged and in excellent condition. We appreciate you sharing your experience and look forward to assisting you again in the future. Kind regards Peter

Posted 1 month ago

“It proved to be a long wait for our Birch tree, though Paramount did keep us informed. When it finally arrived we were very pleased with the size and condition. Their driver was very helpful too.”

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Posted 2 months ago

Good afternoon Stanley, Thank you for your wonderful review! We’re delighted you’re happy with the Birch tree and that the driver was helpful. We’re sorry for the long wait, but glad we could keep you informed throughout. Kind regards Peter

Posted 1 month ago

“I ordered 3 prunus laurocerasus in October and have been very pleased with the trees. They were delivered on time and the driver was very careful with the trees. All were 3-3.5m tall and once planted (with 3 stakes and ties) are growing very well. We have had plenty of rain, which has helped. I would definately use Paramount again and havd been very impressed with them.”

Helpful Report

Posted 2 months ago

Good afternoon Linda, Thank you for your wonderful review! We’re delighted you’re pleased with the Prunus laurocerasus and that the delivery, planting, and subsequent growth have met your expectations. We’re glad the rain has helped, and we look forward to assisting you again in the future. Kind regards Peter

Posted 1 month ago

“Terrific service, efficien, and lovely mature plants for a very good price in the October sale. Many thanks.”

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Posted 2 months ago

Good afternoon Kim, Thank you for your wonderful review! We’re thrilled you enjoyed our service and found mature plants at a good price in the October sale. We appreciate your support and look forward to assisting you again. Kind regards, Team Paramount Plants

Posted 1 month ago

“Quality plants provided in the stated time frame. Good communication.”

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Posted 2 months ago

Good afternoon Stephen, Thank you for your wonderful review! We’re pleased to hear you received quality plants within the stated time frame and that our communication met your expectations. We look forward to assisting you again in the future. Kind regards Team Paramount Plants

Posted 1 month ago

“Sadly I am unable to write a review as this was a gift to my niece and the tree ordered was delivered straight to her. I merely paid the bill!”

Helpful Report

Posted 2 months ago

Good afternoon Michael, Thank you for sharing your experience. We’re glad the gift arrived safely and that you were satisfied with the service. If you’d like to discuss the order or future gifts, we’re here to help. Kind regards, Team Paramount Plants

Posted 1 month ago

“Arrived as expected. Good quality.”

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Posted 2 months ago

Good afternoon David, Thank you for your wonderful review! We’re delighted to hear the plants arrived as expected and that you’re pleased with the quality. We look forward to assisting you again in the future. Kind regards, Team Paramount Plants

Posted 1 month ago

“Plants are always in really good condition and we are really grateful to receive them.”

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Posted 2 months ago

Good afternoon Hugh, Thank you for your wonderful review! We’re so glad to hear that you consistently receive plants in great condition. Your appreciation means a lot to us, and we look forward to providing you with more beautiful plants in the future! Kind regards Peter

Posted 2 months ago

“Couldn’t ask for more. Service and plants were 10/0 Charlie in particular on the coms and support.”

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Posted 2 months ago

Good morning Joe, Thank you for your fantastic review! We’re thrilled to hear you had a great experience with our service and that Charlie was able to assist you so well. Your support means the world to us, and we can’t wait to help you again in the future! kind regards Peter

Posted 2 months ago

“All arrived in good health and as advertised.”

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Posted 2 months ago

Good morning Vincent, Thank you for your wonderful review! We're delighted to hear that your plants arrived in good health and just as you expected. Your satisfaction is our top priority, and we’re here to assist you anytime you need! Kind regards, Peter

Posted 2 months ago

“Very good customer service, excellent communication and reasonable prices. Will definitely buy from them again.”

Helpful Report

Posted 2 months ago

Good morning, Thank you so much for your amazing review! We're delighted to hear that you experienced excellent customer service and found our prices reasonable. Your support is greatly appreciated, and we look forward to serving you again in the future! kind regards Peter

Posted 2 months ago

“We ordered two replacement laurel trees from Paramount when two of our young trees died. We planted them for screening and so far they are doing well. Very pleased with the communication and delivery (we live on a narrow lane), particularly as we are no longer nearby in Enfield.”

Helpful Report

Posted 2 months ago

Good morning Antony, Thank you for your lovely review! We’re so pleased to hear that your new laurel trees are thriving and that you were happy with our communication and delivery. Your satisfaction is very important to us, and we appreciate your trust in us during your move. kind regards Peter

Posted 2 months ago

“Good service and delivery of grabber tool.”

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Posted 2 months ago

Good morning, Thank you for your fantastic review! We’re thrilled to hear that you received great service and timely delivery of your grabber tool. Your feedback means a lot to us, and we’re here to help whenever you need! kind regards Peter

Posted 2 months ago

Paramount Plants is rated 4.8 based on 3,909 reviews