Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,993 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 12th July 2026

441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Quality plants at competitive prices and good comms. Recommended.”

Helpful Report

Posted 2 months ago

Good afternoon Edward, Thank you for your kind review. We’re glad you’re happy with the quality of the plants, competitive prices, and our communications. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 month ago

“Great service, delivered when & very helpful customer service with tips on after care.”

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Posted 2 months ago

Good afternoon Philip, Thank you for your wonderful review. We’re delighted you were pleased with the service, delivery timing, and the aftercare tips. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 month ago

“Plants are very big which is good However quite a few branches were damaged and bare which was a shame to see Hope fully they will come back healthy”

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Posted 2 months ago

Good afternoon Sarah, Thank you for your review. We’re glad the plants are large, though we’re sorry to hear that several branches were damaged and bare. We hope they recover well. If there’s anything you’d like us to know or if you need any assistance, we’re here to help. Kind regards Peter

Posted 1 month ago

“Beautiful, healthy Amelanchier tree. Much larger than expected, so delighted with my purchase.”

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Posted 2 months ago

Good afternoon Melissa, Thank you for your wonderful review. We’re delighted the Amelanchier tree is beautiful, healthy, and larger than expected. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 month ago

“Excellent quality plants - good service. Thank you”

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Posted 2 months ago

Good afternoon Joanna, Thank you for your lovely review. We’re delighted you’re happy with the quality of our plants and the service. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 month ago

“Excellent service and great communication throughout the purchase.. Plants of good quality!! Have used paramount before and will continue to do so”

Helpful Report

Posted 2 months ago

Good afternoon Joe, Thank you for your kind review. We’re really glad you were happy with the service, communication, and the quality of the plants. We appreciate your continued support. Kind regards Peter

Posted 1 month ago

“Easy ordering, delivery within timeframe provided. Good customer service throughout and very helpful follow up emails with advice on plant care and watering and to ensure everything went well.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your lovely review. We’re delighted you found ordering easy, delivery within the timeframe, and that our follow-up emails with plant care and watering tips were helpful. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 month ago

“Very happy to have received my Azalea Blaauws Pink Cloud Tree in full bloom. It really was stunning to see. It is now shedding its flowers but it has been a pleasure to have received it in perfect condition and very well packed. Happy to recommend Paramount Plants. This was my first purchase but I am sure I will be buying more from this wonderful company.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your wonderful review. We’re delighted the Azalea Blaauws Pink Cloud Tree arrived in perfect condition, with stunning blooms, and that you’re happy with the packing. We appreciate your kind recommendation and look forward to serving you again in the future. Kind regards Peter

Posted 1 month ago

“From start to finish all good and pleached trees all arrived fine”

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Posted 2 months ago

Good afternoon Kevin, Thank you for your kind review. We're pleased to hear the process went smoothly and the pleached trees arrived fine. If there's anything else you need, we're here to help. Kind regards Peter

Posted 1 month ago

“Ordered a Prunus Accolade Pink Cherry tree as a special birthday gift. Customer Service very helpful and communication excellent. Received a beautiful young tree in a lovely condition. Looking forward to seeing it blossom next spring. Highly recommend Paramount Plants.”

Helpful Report

Posted 2 months ago

Good afternoon Karen, Thank you for your wonderful review. We’re delighted you’re happy with the service, communication, and that the Prunus Accolade Pink cherry tree arrived in lovely condition. We’re glad to hear you’re looking forward to seeing it blossom next spring. Kind regards Peter

Posted 1 month ago

“Wonderful experience with Paramount Plants. We also received really excellent pre-sale advice — thoughtful, knowledgeable, and genuinely helpful for our specific garden project. Communication throughout was very responsive and friendly. Highly recommended.”

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Posted 2 months ago

Hi Tamar, Thank you for your wonderful review. We’re delighted you had a great experience and found the pre-sale advice thoughtful and helpful for your garden project. It’s great to hear our communication timing worked well for you. Kind regards Peter

Posted 1 month ago

“Excellent Viburnum. Great communication. Would definitely use Paramount Plants again”

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Posted 2 months ago

Hi William, Thank you for your wonderful review. We’re delighted you’re pleased with the Viburnum and the communication. We’d be happy to help again if needed. Kind regards Peter

Posted 1 month ago

“Great communication. The plants arrived on the specified day and in the specified time window. What impressed me most was the quality and obvious health of the plants themselves. I have bought from other online nurseries and had occasions when I was disappointed with the quality of the plants. The plants were also very well packaged for transport. Will definitely be purchasing from Paramount again”

Helpful Report

Posted 2 months ago

Good morning Michael, Thank you for your wonderful review. We’re delighted you were pleased with the plant quality, packaging, and on-time delivery. We look forward to serving you again in the future. If you need anything else, we’re here to help. Kind regards, Peter

Posted 2 months ago

“Excellent quality, delivered on time. The apple tree definitely exceeded expectations.”

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Posted 2 months ago

Good morning Peter, Thank you for your fantastic review. We’re thrilled the quality exceeded expectations and delivery was on time. We appreciate your support and look forward to serving you again. If you need anything else, we’re here to help. Kind regards, Peter

Posted 2 months ago

“My plant arrived looking very healthy and the delivery man was very helpful in ensuring that it was placed in a safe place. From the start of the process to the end was easy to process . I will order from Paramount Plants in the future.”

Helpful Report

Posted 2 months ago

Good morning Linda, Thank you for your wonderful review. We’re delighted the plant arrived healthy, the delivery was helpful, and the process was easy from start to finish. We look forward to serving you again in the future. If you need anything else, we’re here to help. Kind regards, Peter

Posted 2 months ago

“Absolutely amazing plants and shrubs. Deliveries timely and hassle free. Thoroughly recommend.”

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Posted 2 months ago

Good morning Lynne, Thank you for your wonderful review. We’re thrilled you’re enjoying the plants and that deliveries have been timely and hassle-free. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, we’re here to help. Kind regards, Peter

Posted 2 months ago

“Received the wrong tree but it was addressed quickly”

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Posted 2 months ago

“Very poor experience on every level. Poor customer communications with slow & incorrect delivery dates advised and no response to emails. Poor delivery with pallet left in road despite assurance it would be taken to the front garden. Poor quality plants with yellowing falling leaves and heavily stained with chloride spray. Would never use this company again.”

Helpful Report

Posted 2 months ago

“We found Paramount Plants via an Internet search for large Acers, we visited the Enfield site with a list and most were there. Kevin was an excellent host. Delivery cost was very fair to be honest and dropped at the kerb. Only slight disappointment - not all the plants on the website are at Enfield. Happy to recommend.”

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Posted 2 months ago

“Very good quality myrtle, thank you!”

Helpful Report

Posted 3 months ago

Paramount Plants is rated 4.8 based on 3,993 reviews