Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,809 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,809 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two trees were left in my front drive on their sides, nobody knocked. The larger tree (15 foot) has litchen of n the bark. I and my gardener with the aid of a wheelbarrow managed to manevoure the tree into a prepared hole in the rear garden. Despite copious watering every evening I'm concerned for the trees health. Unlike the smaller tree which is green the larger one has drooping brown leaves I hope it is temporary as a result of the heat wave.”

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Posted 4 weeks ago

“I'm very pleased with my order and would be happy to order more from Paramount Plants in the future. All the plants arrived in time, healthy and in perfect condition. The customer service team was helpful and responded very quickly. I only wish I had been informed ahead of the delivery day that we should have ordered a two-person delivery team, as the Strawberry tree I purchased was too heavy and needed two strong men to bring it through our flat to the patio. If not for our neighbour who kindly gave us a hand, it would be quite a challenge. The delivery driver was also very helpful throughout the process and gave us some advice on caring for the tree.”

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Posted 4 weeks ago

“Beautiful trees delivered in top condition - very happy with them.”

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Posted 1 month ago

Good morning Jo, Thank you for your amazing review! We're so pleased to hear that your trees arrived in top condition and that you're very happy with them. We truly appreciate your feedback and look forward to serving you again in the future! kind regards Peter

Posted 1 month ago

“Over the moon with the 3 pleached portugese laurel trees I purchased last month. The trees were in perfect condition on arrival. I have back problems so enlisted the help of my teenage daughter to bring the trees through to my back garden but the driver was kind enough to bring all 3 trees through for us - fabulous customer service! Can't wait to watch my trees mature and fill in the frames.”

Helpful Report

Posted 1 month ago

Good morning Michelle, Thank you for your wonderful review! We're absolutely thrilled to hear that your pleached Portuguese laurel trees arrived in perfect condition and that our driver was able to assist you. It’s fantastic to know you’re looking forward to watching them mature in your garden. We truly appreciate your kind words and support! kind regards Peter

Posted 1 month ago

“Good healthy plant - pittsporum Tobira. Well worth the wait”

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Posted 1 month ago

Good morning Gillian, Thank you for your lovely review! We're delighted to hear that you’re pleased with your healthy Pittosporum Tobira and that it was worth the wait. Your satisfaction means a lot to us! We look forward to serving you again soon. Kind regards, Peter

Posted 1 month ago

“Easier to deal with and plants arrived on time and as described. Very happy”

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Posted 1 month ago

Good morning CJ, Thank you for your fantastic review! We're thrilled to hear that your experience was easy and that the plants arrived on time and as described. Your happiness is our priority, and we appreciate your kind words! kind regards Peter

Posted 1 month ago

“Trees arrived in good condition driver was very helpful and gave advice on looking g after and planting. All good would definitely recommend.”

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Posted 1 month ago

Good morning, Thank you for your fantastic review! We’re delighted to hear that your trees arrived in good condition and that our driver was able to offer helpful advice. Your recommendation means so much to us, and we look forward to assisting you again in the future! kind regards Peter

Posted 1 month ago

“Excellent”

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Posted 1 month ago

Good morning John, Thank you for your excellent review! We’re thrilled to hear that you’re satisfied with your experience. Your kind words truly motivate us to keep providing top-notch service! We look forward to serving you again soon. kind regards Peter

Posted 1 month ago

“Very healthy peached hornbeam trees hopefully they will all grow wonderfully well”

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Posted 1 month ago

Good morning Richard, Thank you for your fantastic review! We're thrilled to hear that you're pleased with your healthy peached hornbeam trees. Fingers crossed for their wonderful growth ahead! We genuinely appreciate your support and look forward to assisting you in the future. Kind regards, Peter

Posted 1 month ago

“Well grown plants, well presented, easy to order and a great service well managed. could not expect more.”

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Posted 1 month ago

Good morning James, Thank you for your fantastic review! We're thrilled to hear that you found our plants well grown and our service great. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to welcoming you back soon! Kind regards, Peter

Posted 1 month ago

“Extremely well stocked with a wide range of plants, trees and levels of maturity. Sales staff werre very helpful and quick to respond to questions and provide options and costs. Overall an excellent service with delivery to the Midlands included.”

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Posted 1 month ago

Good afternoon Anthony, Thank you for your fantastic review! We’re thrilled to hear that you found our selection extensive and our team helpful in answering your questions. It’s wonderful to know that you valued our service, including delivery to the Midlands. We truly appreciate your kind words and look forward to assisting you again in the future! Kind regards, Peter

Posted 1 month ago

“If you don’t want to wait years for your plants to grow to a decent size buy from Paramount Plants. Excellent fully grown trees and plants. No more waiting years. Highly recommended”

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Posted 1 month ago

Good afternoon Nicholas, Thank you for your stellar review! We’re delighted to hear that you appreciate our fully grown trees and plants—no more waiting around for them to thrive! Your recommendation is greatly valued, and we’re here to help you again whenever you need. Warm regards, Peter

Posted 1 month ago

“Very good service”

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Posted 1 month ago

Good afternoon Ian, Thank you for your wonderful review! We’re thrilled to hear that you experienced very good service with us. Your satisfaction is our top priority, and we look forward to assisting you again soon! kind regards Peter

Posted 1 month ago

“Really helpful staff, beautiful and healthy plants. Delivery to suit. Would thoroughly recommend.”

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Posted 1 month ago

Good morning Martyn, Thank you for your fantastic review! We’re delighted to hear that you found our staff helpful and that you’re pleased with the quality of our plants. We're glad the delivery worked well for you. Your recommendation means the world to us, and we look forward to serving you again in the future! kind regards Peter

Posted 1 month ago

“Very happy with your service. Plants are very well packed. I have been ordering from you for years and no plant base been damaged. Lots of choices for the sizes. Well worth the price.”

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Posted 1 month ago

Good morning Kami, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been happy with our service over the years and that our plants have arrived in perfect condition. It’s great to know that you appreciate our variety of sizes as well. Your loyalty and support mean a lot to us, and we can’t wait to assist you again soon! kind regards Peter

Posted 1 month ago

“Great service end to end. I posted a DM on Instagram page as I am not experienced with this kind of thing but wanted to create privacy on top of my fence at end of garden Straight away received helpful information. It was enough for me to trust them and place an order. Plants were delivered on time and were great quality. The team there really care about their products and what they do.”

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Posted 1 month ago

Good morning Simon, Thank you so much for your amazing review! We're thrilled to hear that our team could assist you in creating the privacy you desired and that you received excellent service throughout. It’s wonderful to know that you are happy with the quality of our plants and our delivery. Your trust in us means a lot, and we can’t wait to help you again with any future gardening projects! kind regards Peter

Posted 1 month ago

“Very Happpy”

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Posted 1 month ago

Good afternoon Simon, Thank you for your fantastic review! We're so pleased to hear that you're very happy with your experience. Your satisfaction is our top priority, and we can't wait to assist you with your gardening needs in the future! kind regards Peter

Posted 1 month ago

“Very healthy Elaeagnus Vivileg arrived, very well packed, now growing well in the garden. Had to wait a while for delivery but worth it to get a large plant in great condition.”

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Posted 1 month ago

Good morning Lee, Thank you for your kind review! We’re delighted to hear that your Elaeagnus Vivileg arrived in great condition and is now thriving in your garden. We appreciate your patience with the delivery and are thrilled that it was worth the wait. We look forward to supporting your gardening journey in the future! Kind regards, Peter

Posted 1 month ago

“This is the first time I’ve bought from Paramount Plants and I was delighted with my purchase! I bought a small tree which came extremely well packaged in a large cardboard box. The delivery driver was very pleasant and helpful. The tree itself looks healthy and strong. I have planted it in my garden and I’m thrilled with it!! Thank you, I certainly hope to order from you again soon!”

Helpful Report

Posted 1 month ago

Good afternoon Sandra, Thank you for your wonderful review! We’re thrilled to hear that you are delighted with your tree and that it arrived in such great condition. It's fantastic to know our packaging and delivery team made a good impression as well. We can’t wait to help you with your gardening needs again soon! Kind regards Peter

Posted 1 month ago

“Easy ordering and a beautiful plant supplied. I would not hesitate to use Paramount Plants again”

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Posted 1 month ago

Good morning Ann, Thank you for your lovely review! We’re so glad to hear that you found the ordering process easy and that you are pleased with your beautiful plant. Your support means a lot to us, and we can’t wait to assist you with your future gardening adventures! Kind regards, Peter

Posted 1 month ago

Paramount Plants is rated 4.8 based on 3,809 reviews