Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,921 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th March 2026

436

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient. Delivery correct date/time. Tree in great condition. All good.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your wonderful review! We’re delighted you’re pleased with the efficient delivery and the tree being in great condition. We appreciate your feedback and look forward to assisting you again in the future. Kind regards Peter

Posted 2 months ago

“Thank you for the recent delivery of trees. All well pacaged and delivered in good condition Thank you. All we fine specimens. Unfortunately no good weather recently to be able to get on the ground. Hopefully 2026 will see them planted in January. Thank you and keeping me informed of the delivery schdule”

Helpful Report

Posted 2 months ago

Good afternoon Paul, Thank you for your wonderful review! We’re delighted you’re pleased with the trees and that they arrived well packaged and in good condition. We appreciate your patience with the weather and understand the planting timing interest Kind regards Peter

Posted 2 months ago

“The sweet olive received in a very good condition. Really appreciate.”

Helpful Report

Posted 2 months ago

Good afternoon Michelle, Thank you for your wonderful review! We’re delighted the sweet olive arrived in very good condition and that you’re pleased. Kind regards Peter

Posted 2 months ago

“Incredible quality plants, great communication throughout and efficient service. Would absolutely recommend.”

Helpful Report

Posted 3 months ago

Good afternoon Matthew, Thank you for your wonderful review! We’re delighted you’re pleased with the quality of our plants, communication, and efficient service. We truly appreciate your recommendation and look forward to assisting you again. Kind regards Peter

Posted 2 months ago

“I've planted the tree now but I am very disappointment with the tree, I ordered a magnolia denudata yulan tree but was shocked when i saw the label indicating a variety "joli pompon", when i replied to the stock team i had quite a rude and uncaring response. And if anyone knows anything about plants at paramount plants, they would know a joli pompon is not a variety of denudata yulan. It was too much hassle to send it back and dealing with rude people so I've kept this joli pompon, but wont be buying from paramount plants again.”

Helpful Report

Posted 3 months ago

“We spent circa £2000 on 6 trees. The choice was good, the sale price was excellent. Great updates and comms from the team. Very helpful delivery guy. The trees planted well. If you send me an email in 8 months I’ll share a picture of how they have settled in and grown.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your wonderful review! We’re delighted you’re pleased with the plant quality, value, updates, and delivery. We’ll look forward to seeing how they settle in when you share a photo in 8 months. Kind regards Peter

Posted 2 months ago

“The tree arrived (with a slight delay) in good condition. Paramount were very responsive in working through the delay issue and arranging new delivery date.”

Helpful Report

Posted 3 months ago

Good afternoon Sara, Thank you for your wonderful review! We’re delighted you’re pleased with the tree arriving in good condition and that you found our team responsive and helpful in arranging the new delivery date. Kind regards Peter

Posted 2 months ago

“A reliable company with large plants available, super customer services. As a first time buyer I would certainly use Paramount again.Many thanks”

Helpful Report

Posted 3 months ago

Good afternoon Dorreen, Thank you for your wonderful review! We’re delighted you had a positive experience with our large plants and customer service, and we look forward to assisting you again in the future. Many thanks Kind regards Peter

Posted 3 months ago

“Excellent quality and size of plants, as always. Very happy!”

Helpful Report

Posted 3 months ago

Good afternoon Ben, Thank you for your wonderful review! We’re thrilled you’re happy with the quality and size of our plants. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 months ago

“I received my beautiful 10ft Himalayan Birch Snow Queen last month and was happy with the delivery and it's condition on arrival. The delivery driver kindly carried it into the garden and it's new hole in the lawn. I have bought from Paramount before and I like the quality and care. Most prices online these days are similar but delivery charges are ridiculous when the mature trees are already costing hundreds. There should be no delivery charge at all!”

Helpful Report

Posted 3 months ago

Good afternoon Kerry, Thank you for your wonderful review! We’re delighted you’re happy with the Himalayan Birch Snow Queen and that the delivery and care met your expectations. We appreciate your past support and understand your note about delivery charges; we’ll pass this on for consideration. Kind regards Peter

Posted 3 months ago

“The Rhus typhina multi-stemmed tree is very healthy and a great size. Looking forward to planting out asap. Delivery driver went above and beyond to deliver to our rural location. Many thanks all.”

Helpful Report

Posted 3 months ago

Good afternoon Maggie, Thank you for your wonderful review! We’re delighted the Rhus Typhina is healthy and of a great size, and that delivery to your rural location was helpful. We look forward to seeing your planting progress. Kind regards Peter

Posted 3 months ago

“This company had a fantastic range of trees and bushes and the staff were knowledgable and very helpful. The trees were delivered on the arranged date and time. Very satisfied customer. Kathleen Bagguley.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your wonderful review! We’re delighted you were pleased with our range of trees and bushes, and that our staff were helpful. It’s great to hear the delivery met your expectations as well. Kind regards Peter

Posted 3 months ago

“Awesome specimen, will be fantastic as a memorial tree. Thank you so much for the selection.”

Helpful Report

Posted 3 months ago

Good afternoon Jennifer, Thank you for your wonderful review! We’re honoured to hear the specimen will be fantastic as a memorial tree and appreciate your kind words about our selection. Kind regards Peter

Posted 3 months ago

“Excellent specimen and arrived in very good condition”

Helpful Report

Posted 3 months ago

Good afternoon Patricia, Thank you for your wonderful review! We’re delighted the specimen arrived in very good condition, and we appreciate your kind words. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 months ago

“The cer arrived in lovely condition, it was autumn so leaves had dropped so will see more of it next year. Great shape and size too. Delivery takes a while which I feel is the only downside if you want something quickly.”

Helpful Report

Posted 3 months ago

Good afternoon Fay, Thank you for your kind review. We’re glad the cer arrived in lovely condition and that you’re happy with its shape and size. Autumn leaf drop is natural—looking forward to seeing it next year. Delivery times can vary, we appreciate your patience. Kind regards Peter

Posted 3 months ago

“Love this company, which offers a great range of plants in a size to suit your needs. Friendly, helpful customer service, lots of information about delivery and plant care and great delivery:)”

Helpful Report

Posted 4 months ago

Hi Catherine, Thank you for your wonderful review! We’re thrilled you love our plant range and that our customer service and delivery information met your needs. We appreciate your support and look forward to helping again in the future. Kind regards Peter

Posted 3 months ago

“Fantastic quality trees, only hiccup was that I had to chase delivery, but customer service was good.”

Helpful Report

Posted 4 months ago

Good afternoon Tracey, Thank you for your review! We’re glad you’re happy with the quality of our trees and that our customer service was helpful. We’re sorry about having to chase the delivery and will look into this to improve. Kind regards, Peter

Posted 3 months ago

“We ordered 12 Hornbeam pleached trees. Great communication on delivery and the arrived as expected.”

Helpful Report

Posted 4 months ago

Good afternoon, Thank you for your wonderful review! We’re delighted the 12 Hornbeam pleached trees arrived as expected and that you were happy with the delivery communication. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 months ago

“I ordered am Amelanchier and it arrived in perfect condition and the size as advertised.”

Helpful Report

Posted 4 months ago

Good afternoon Carol, Thank you for your wonderful review! We’re delighted the Amelanchier arrived in perfect condition and the size was as advertised. We appreciate your support and look forward to assisting you again in the future. Kind regards Peter

Posted 3 months ago

“Arrived well packaged in excellent condition”

Helpful Report

Posted 4 months ago

Good afternoon Lorraine, Thank you for your wonderful review! We’re delighted to hear your plants arrived well packaged and in excellent condition. We appreciate you sharing your experience and look forward to assisting you again in the future. Kind regards Peter

Posted 3 months ago

Paramount Plants is rated 4.8 based on 3,921 reviews