Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Paramount Plants Reviews

4.8 Rating 3,559 Reviews

95 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,559 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 16th April 2024

Paramount Plants 5 star review on 6th March 2024

Paramount Plants 5 star review on 31st January 2024

Paramount Plants 5 star review on 28th November 2023

Paramount Plants 5 star review on 15th November 2023

Paramount Plants 5 star review on 12th November 2023

Paramount Plants 5 star review on 7th November 2023

353

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leylandii Blue Jeans arrived as scheduled. We had bought a larger number from Paramount a couple of years ago and they have established well. This smaller number was to extend the original planting. Decent sized and bushy specimens, although in rather small pots for the size of tree. We had prepped the planting sites in advance so were able to get them in the ground quickly.”

Posted 3 weeks ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Excellent Service, Hedging purchased was very healthy and on Excellent condition. Good communication with regards to delivery of hedging.”

Posted 3 months ago

Good morning David , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Friendly and helpful service when visited the site. Delivery driver was very good. Bought pleached trees which are healthy and look good in our garden. Only reason for 4 stars instead of 5 was we were recommended over twice as much compost as we needed. A couple of The neighbours were happy as we let them help themselves to it (it's good stuff)”

Posted 5 months ago

Good morning Angela, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Happy with my conifers. Price was good and The trees arrived pretty healthy. Good height. Some slightly shorter then others but all within parameters. Slight damage from transit but arrived on a pallet and were pretty well packed. Delivery was quite long but communication throughout was good. Can't wait for them to grow and bush out. (Abit Bushier then in the description pic online which was a bit of a relief to be honest) very happy overall. Would order again. Would definitely give 5* if delivery was abit quicker.”

Posted 5 months ago

Good morning Mike, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Quick easy website to navigate and use. I ordered 10 cherry laurels around 4 foot tall. A great incentive for me to order was a very reasonable discount on this particular size of plant. Great communication after order, they were dispatched and delivered very promptly in good condition and packaged well. I've received a few post purchase emails with advise for watering, feeding my plants too. Great service from Paramount Plants.”

Paramount Plants 4 star review on 8th September 2023

Posted 7 months ago

Good morning Paul, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Looks a very healthy shrub and hopefully will give me years of pleasure.”

Posted 7 months ago

Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 7 months ago

“Our Russian olive tree arrived safely and is growing well thank you. Your company were great.”

Posted 8 months ago

Good morning Rosemary Anne, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Excellent service 😊”

Posted 9 months ago

Good afternoon Richard, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

“I wasn't expecting a perfectly shaped plant as it was end of season sale but it's doing well and was beautifully packaged on arrival. Thank you.”

Posted 10 months ago

Good morning Wendy, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“It took longer than the forecast delivery schedule to get our tree which would have been a problem had we been going away - hence 4 stars rather than 5 stars. However the tree itself is a fine specimen and the delivery driver Andy from Barnsley was an absolute star and a credit to the Company.”

Posted 11 months ago

Good afternoon Steve, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Great plants, great price, trouble-free delivery, took a couple of weeks to come, but managed to comply with the date I wanted. Thank you, delivery team”

Paramount Plants 4 star review on 29th April 2023

Posted 11 months ago

Good afternoon we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Received some very nice potted plants after quite a long 4 week wait. 90% of the plants were in tip top condition and one was passable. Overall one of the best online plant retailers I've used and would recommend to others.”

Posted 11 months ago

Good morning Ian, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Trees arrived as scheduled and described. Only four stars as currently only showing a tiny bit of green on each tree. However, the trees were planted and continue to be watered as per instructions, so hope to see further signs of growth soon.”

Posted 1 year ago

Good morning Lisa, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Top Quality Plants I've used Paramount for most of my landscaping this past 2 years and all plants have been superb. I have struggled with online access following orders - e.g. I've requested top up of an order for which there was insufficient plants at the time of order - these simply vanish in the ether, so I suggest a telephone call rather than relying on their web site. To be clear, online orders are a snap - it's the follow up that's difficult.”

Posted 1 year ago

Good afternoon Graeme we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Very efficient and good communication at all stages of the process.”

Posted 1 year ago

Good afternoon Jason we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I ordered a Dicksonia Antarctica - Tasmanian Tree Fern and Taxus baccata hedging plants, about 10 and 1 died within the first 6 months. All others are fine. Unsure of Paramount plants warranty on plants given some plant companies do provide a 12 month warranty so definitely good to check this prior to purchase.”

Posted 1 year ago

Good afternoon Reeshma we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Lovely plants which arrived well protected and in good condition”

Posted 1 year ago

Hello Sally, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I bought six mature standard trees plus compost, stakes and feeds this year from Paramount, total order value approximately £2,500. The trees are as described, in good condition and were carefully and competently delivered. Contacting Paramount is a weak point: the phone was never answered in about a dozen times of trying and return of left answerphone messages was slow. Email seems to be the best method of contact though this too doesn't always get the quick response one needs for advice. The advice is first-rate; I simply suggest you carry a phone around and take it in turns to answer it. Simple: I've done it for years. The supplied wooden stake posts are much too wide a diameter, 5-6cm, to get into the ground. I ordered twelve from Paramount, which I carefully pre-stained green, now redundant. I wish I had not bought these from you, a waste of money. Tom's video notion on your site of knocking them in with a mallet ("..a mallet will do..") is fanciful. Even pre-drilling as I did with a long 20mm masonry drill I could not get these in more than an inch or two below the dug out hole. My solution, which I recommend to customers, was to buy steel fencing posts from Wickes. They are a perfect size for the masonry drill (which takes care of obstructive small stones and roots in the ground), come in 2m and 1.5m lengths and are nicely painted black. They are straightforward to hammer in and provide discreet and firm support. Customers should note that the Ligustrum japonicum trees I bought had been potted with supportive wooden blocks which made removal of the pots prior to planting difficult. Don't waste time as I did trying to prise the pot off the rootball; the blocks will have swollen jamming them against the pot and they are stapled to the pot wall anyway. Just sacrifice the pot by cutting it off the rootball with heay duty secateurs. Overall, though there are some improvement points which I think Paramount could make, the trees now in a fortnight look excellent and I hope they will flourish with my planting and after-planting care.”

Posted 1 year ago

“Found the same plant for half the price and in top condition in my local garden centre .”

Posted 1 year ago

Hello thank you for your valued feedback, we would be happy to offer a discount on your next order should you use our services again.I will reach out to you via email kind regards Peter

Posted 1 year ago

“Great delivery service”

Posted 1 year ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 1 year ago

«
1
2
3
4
5
»

Paramount Plants is rated 4.8 based on 3,559 reviews