Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,782 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,782 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“Although not the cheapest option I love my mature tree. It seems to have settled in well. The driver was very knowledgeable helpful and enthusiastic about the trees he was delivering and paramount. Thank you all.”

Helpful Report

Posted 5 years ago

Hi Denise We're delighted you're so happy with the quality of your mature tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service, quality plants and competitive prices. Very pleased. Was slight hiccup with delivery as I never received the delivery date email so I missed the first delivery but Paramount sorted a new delivery a couple of days later and even recommended some one to plant for us. Will definitely purchase from again.”

Helpful Report

Posted 5 years ago

Hi Claire We're delighted to hear you're happy with the quality of your plants and with our customer service and look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Healthy tree, delivered on time. Good communication on delivery status.”

Helpful Report

Posted 5 years ago

Hi Karen We're very pleased you're happy with the quality of your tree and with our customer service - thank you for taking the time to leave a review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service delivered on time Thanking you”

Helpful Report

Posted 5 years ago

Hi Michael Thanks so much for your review - we're delighted you were happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was pleased with the service and the prompt reply to my query about some bark that was flaking off the trunk. Your expert reassured me that it was nothing to worry about. Thank you”

Helpful Report

Posted 5 years ago

Hi Robert Thank you for taking the time to leave us a review - we appreciate it. I'm very pleased to hear you were happy with the customer service you received particularly in relation to your query about your tree. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I am very pleased with the service that I have received from Paramount Plants,I bought an ilex crenata cloud tree and we are delighted with it I will always recommend this company”

Helpful Report

Posted 5 years ago

Hi Marcel Thank you so much for leaving us a review and a recommendation. We're delighted you're so pleased with your Cloud Tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Trees arrived very quickly and in good condition. They are in now and still looking very good. Thanks very much!”

Helpful Report

Posted 5 years ago

We're very pleased to hear you are happy with the quality of your trees and our customer service and that they have settled in well. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“All plants were delivered in a good condition and packed securely. I was very pleased with the quality of the plants provided.”

Helpful Report

Posted 5 years ago

Hi Ruth We're delighted to hear you were pleased with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered a 6ft Wysteria from Paramount Plants for my mother who lives in a Care Home in Oxfordshire. I needed to be assured of the size, type of Wysteria, etc, particularly as my mother only has a small wall space outside her garden room, and we also needed to be assured of delivery date and times, etc. Paramount Plants were excellent in all ways. Very helpful customer service on the phone, there is a facility when ordering online to stipulate delivery details, etc, and the delivery driver was excellent. He had to ring me a couple of times to check on the details of the address of the Care Home etc, but we got there in the end and the 6ft Wysteria was delivered fine. Thank you very much Paramount Plants.”

Helpful Report

Posted 5 years ago

Hi Rachel We were delighted to hear that your mother is so pleased with her Wisteria and is already enjoying it planted by her garden room. Thank you for leaving this review - much appreciated. It is affirming that you are pleased both with the quality of the plant and with our customer service. We hope to be of service again in the future. Thank you Karen

Posted 5 years ago

“The two orders I’ve had hedging plants and trees I’ve been very happy with all plants in great condition”

Helpful Report

Posted 5 years ago

Hi Simon We're really pleased to hear you're happy with the quality of your hedging plants and trees from us. Thanks so much for leaving us a 5 star review and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service and excellent quality plants. I will definitely use Paramount plants again”

Helpful Report

Posted 5 years ago

Hi Herman We're delighted to hear you're so pleased with the quality of your plants and our customer service. We look forward to being of service again in the future. Thanks for leaving us a 5 star review - much appreciated. Karen

Posted 5 years ago

“i recently purchased a red robin photinia ( 3 Metre High ) the plant looks extremely healthy and is a great addition to our garden. i was also given good information during a telephone conversation with a member of staff with regards planting and treating the plant.”

Helpful Report

Posted 5 years ago

Hi Michael We're delighted to hear you're happy with the quality of your Photinia and with our customer service. We look forward to being of service again in the future. Many thanks for your five star review - much appreciated. Karen

Posted 5 years ago

“Very pleased with the plants and the condition that they were delivered”

Helpful Report

Posted 5 years ago

Hi Gary Thanks so much for leaving us a review. We're pleased you're happy with the quality of your plants and our customer service. We look forward to be of service again in the future. Thank you Karen

Posted 5 years ago

“We are delighted with the three shrubs in our order. Every stage of the ordering and delivery process went like clockwork. I found Paramount Plants by chance on the internet and feel I was lucky with my find. Placing my order through the website was easy and straightforward. I was kept informed about the progress of my order through regular emails. My request for delayed delivery in the week beginning 23 September was fulfilled exactly without need for any reminders. Indeed your lorry arrived at 08.10 on Monday morning, 23 September - with commendable precision. My shrubs had travelled well and arrived in perfect condition and are of high quality. They are replacements for old specimens that had outlived their useful life, so needed to be of reasonable size in a mature garden. Thanks again for your excellent service. I would have no hesitation in recommending Paramount Plants to friends.”

Helpful Report

Posted 5 years ago

Thank you Peter so much for the lovely five star review - it was great to discuss with you over the email and hope you were able to plant over the weekend. Kind regards Karen

Posted 5 years ago

“Cyprus tree delivered on time and placed conveniently to planting hole. Good value product and service.”

Helpful Report

Posted 5 years ago

Thank you so much for your positive 5 star review - we're delighted you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Choice and quality of plants is good as well the associated support/communication. The area to watch is costs but I haven't done a detailed study of the competition.”

Helpful Report

Posted 5 years ago

Hi Bob We're pleased you're happy with the quality of our plants and our customer service. Just to mention, many of our plants are more mature, with a larger range of bigger sizes and these do take longer to grow. We are very competitively priced for this quality and size of stocks. We look forward to being of service in the future. Thank you. Karen

Posted 5 years ago

“Very happy with the plants and delivered as advised”

Helpful Report

Posted 5 years ago

Hi Darren Thank you very much for taking the time to give us a 5 star review - much appreciated. We're pleased you're happy with the plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good service. Easy ordering, good communication re delivery. Plants arrived well packaged and in very good condition. Will confidently order from this company again.”

Helpful Report

Posted 5 years ago

Hi Linda Thank you so much for leaving us such a positive 5 star review. We're delighted you're pleased with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and beautiful plants”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave us a 5 star review. We're pleased you're happy with the quality of our plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered plant was delivered very promptly, a good quality example nicely shaped and l am sure will mature into a nice cloud pruned shrub,thanks.”

Helpful Report

Posted 5 years ago

Hi Alan So pleased to hear you're happy with the quality of your shrub and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,782 reviews