Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very helpful”

Helpful Report

Posted 6 years ago

Hi Sarah Thanks for taking the time to leave us a review - we're delighted you're happy with the quality of your plants and our customer service. Thank you Karen

Posted 6 years ago

“Plants were as ordered, no issues , staff very helpful when ordering and great overall service. Thank You”

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Posted 6 years ago

Hi Ian Thank you for taking the time to leave us a 5 star review, we're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“This is the first time I have used Paramount Plants. The ordering and delivery experience were very good and the cherry laurel that I bought were excellent and great value for money. I would definitely use again.”

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Posted 6 years ago

Hi CF We're delighted to hear you're pleased with your Cherry Laurel plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The two trees I bought arrived on time and in great condition. They are still dormant, but I’m looking forward to seeing them thrive next spring. The commutation throughout was great. I will certainly buy from them again.”

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Posted 6 years ago

Hi Con We're very pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I needed to arrange strong people to help on delivery day of our 4 metre tree. Paramount Plants were very co-operative. Svend was really helpful. He provided full information, very important for organising our tree's route through our house! Thanks a lot!”

Helpful Report

Posted 6 years ago

Hi Kathleen We're delighted to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Original plant arrived smaller than expected. However Paramount Plants promptly sorted out the problem and were now very happy with the purchase.”

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Posted 6 years ago

We are very sorry you are not 100% happy with us and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“Camellia arrived in good condition, very pleased. Thank you”

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Posted 6 years ago

“Very helpful answers to all questions. The plants arrived in perfect condition”

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Posted 6 years ago

Hi Julian Very pleased you're happy with the quality of your plants and with our customer service. Thank you Karen

Posted 6 years ago

“The staff at Paramount Plants were very helpful during the ordering process. The trees we purchased arrived on the date requested in very good condition. The trees were off loaded from the lorry by another very helpful and polite member of the team. I would have no hesitation in recommending Paramount Plans.”

Helpful Report

Posted 6 years ago

Hi Carol We're delighted you're happy with the quality of your trees and with our customer service. Thanks for leaving us a 5 star review and recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Fast efficient service and quality second to none, would definitely use again”

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Posted 6 years ago

Hi Caroline Thanks so much for leaving us a 5 star review, we're pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I was delighted with our Etna hedging which was much bushier and more mature than I was expecting. I thought I'd have to wait years for them to look sensible but they already look great in our front garden.”

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Posted 6 years ago

We're really pleased you are happy with the quality of your Etna Hedging plants. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good company. Plants arrive healthy. Would buy from again.”

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Posted 6 years ago

Hi Carole Thank you for your 5 star review and recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great condition plants if a decent size and good communication from the company. Recommend and would use again. Thank you Paramount plants.”

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Posted 6 years ago

Hi Eileen Thank you so much for leaving us a review and a recommendation. We're delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I bought a bonsai tree for my Dad’s birthday and he was really pleased with the item. It looks healthy and was delivered very quickly too. Thank you!”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're pleased your Dad likes his tree and that you were happy with the quality of the tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service and plant quality.”

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Posted 6 years ago

Hi Norman We're very pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Hi Norman Thank you for leaving us a 5 star review, we're very pleased you are happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Thanks received in good condition good quality.”

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Posted 6 years ago

Hi William We're really pleased to hear you're happy with the quality of your Magnolia Stellata and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent plants Delivered exactly on the date asked Excellent service Very pleased”

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Posted 6 years ago

Hi Michele We're delighted to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Healthy tree arrived. Excellent transaction”

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Posted 6 years ago

Hi Suzy So pleased you're happy with the quality of your Betula tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good and well informed service”

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Posted 6 years ago

Hi David We're pleased you're happy with your plant and our service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Having read the positive reviews I placed an order for 50 Laurel plants; WOW, the quality of the plants was excellent! Delivery arranged by a Peter B was spot on and William was extremely helpful and knowledgeable when I placed my order. Email communication and phone service was 10/10. Thank you!!”

Helpful Report

Posted 6 years ago

Thank you so much for your 5 star review and kind words which I will pass on to the team, much appreciated! We're delighted you're happy with the quality of your hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews