Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,903 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service from Paramount Plants! We contacted them to organise an exchange and they couldn’t have done more to support!”

Helpful Report

Posted 12 hours ago

Good morning Jo, Thank you for your fantastic review! We’re thrilled you were pleased with our customer service and that we could support you with the exchange. If you need anything else, we’re here to help. Kind regards Peter

Posted 12 hours ago

“Excellent quality plants which arrived in first class condition, due to very careful packaging. Highly recommended.”

Helpful Report

Posted 1 day ago

Good afternoon Ian, Thank you for your wonderful review! We’re delighted you’re pleased with the excellent quality and careful packaging, and we appreciate your high recommendation. Kind regards, Peter

Posted 1 day ago

“Very efficient. Delivery correct date/time. Tree in great condition. All good.”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your wonderful review! We’re delighted you’re pleased with the efficient delivery and the tree being in great condition. We appreciate your feedback and look forward to assisting you again in the future. Kind regards Peter

Posted 1 day ago

“Thank you for the recent delivery of trees. All well pacaged and delivered in good condition Thank you. All we fine specimens. Unfortunately no good weather recently to be able to get on the ground. Hopefully 2026 will see them planted in January. Thank you and keeping me informed of the delivery schdule”

Helpful Report

Posted 1 week ago

Good afternoon Paul, Thank you for your wonderful review! We’re delighted you’re pleased with the trees and that they arrived well packaged and in good condition. We appreciate your patience with the weather and understand the planting timing interest Kind regards Peter

Posted 1 day ago

“The sweet olive received in a very good condition. Really appreciate.”

Helpful Report

Posted 1 week ago

Good afternoon Michelle, Thank you for your wonderful review! We’re delighted the sweet olive arrived in very good condition and that you’re pleased. Kind regards Peter

Posted 1 day ago

“Incredible quality plants, great communication throughout and efficient service. Would absolutely recommend.”

Helpful Report

Posted 2 weeks ago

Good afternoon Matthew, Thank you for your wonderful review! We’re delighted you’re pleased with the quality of our plants, communication, and efficient service. We truly appreciate your recommendation and look forward to assisting you again. Kind regards Peter

Posted 1 day ago

“We spent circa £2000 on 6 trees. The choice was good, the sale price was excellent. Great updates and comms from the team. Very helpful delivery guy. The trees planted well. If you send me an email in 8 months I’ll share a picture of how they have settled in and grown.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your wonderful review! We’re delighted you’re pleased with the plant quality, value, updates, and delivery. We’ll look forward to seeing how they settle in when you share a photo in 8 months. Kind regards Peter

Posted 1 day ago

“The tree arrived (with a slight delay) in good condition. Paramount were very responsive in working through the delay issue and arranging new delivery date.”

Helpful Report

Posted 3 weeks ago

Good afternoon Sara, Thank you for your wonderful review! We’re delighted you’re pleased with the tree arriving in good condition and that you found our team responsive and helpful in arranging the new delivery date. Kind regards Peter

Posted 1 day ago

“A reliable company with large plants available, super customer services. As a first time buyer I would certainly use Paramount again.Many thanks”

Helpful Report

Posted 3 weeks ago

Good afternoon Dorreen, Thank you for your wonderful review! We’re delighted you had a positive experience with our large plants and customer service, and we look forward to assisting you again in the future. Many thanks Kind regards Peter

Posted 3 weeks ago

“Excellent quality and size of plants, as always. Very happy!”

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Posted 4 weeks ago

Good afternoon Ben, Thank you for your wonderful review! We’re thrilled you’re happy with the quality and size of our plants. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 weeks ago

“I received my beautiful 10ft Himalayan Birch Snow Queen last month and was happy with the delivery and it's condition on arrival. The delivery driver kindly carried it into the garden and it's new hole in the lawn. I have bought from Paramount before and I like the quality and care. Most prices online these days are similar but delivery charges are ridiculous when the mature trees are already costing hundreds. There should be no delivery charge at all!”

Helpful Report

Posted 1 month ago

Good afternoon Kerry, Thank you for your wonderful review! We’re delighted you’re happy with the Himalayan Birch Snow Queen and that the delivery and care met your expectations. We appreciate your past support and understand your note about delivery charges; we’ll pass this on for consideration. Kind regards Peter

Posted 3 weeks ago

“The Rhus typhina multi-stemmed tree is very healthy and a great size. Looking forward to planting out asap. Delivery driver went above and beyond to deliver to our rural location. Many thanks all.”

Helpful Report

Posted 1 month ago

Good afternoon Maggie, Thank you for your wonderful review! We’re delighted the Rhus Typhina is healthy and of a great size, and that delivery to your rural location was helpful. We look forward to seeing your planting progress. Kind regards Peter

Posted 3 weeks ago

“This company had a fantastic range of trees and bushes and the staff were knowledgable and very helpful. The trees were delivered on the arranged date and time. Very satisfied customer. Kathleen Bagguley.”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you for your wonderful review! We’re delighted you were pleased with our range of trees and bushes, and that our staff were helpful. It’s great to hear the delivery met your expectations as well. Kind regards Peter

Posted 3 weeks ago

“Awesome specimen, will be fantastic as a memorial tree. Thank you so much for the selection.”

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Posted 1 month ago

Good afternoon Jennifer, Thank you for your wonderful review! We’re honoured to hear the specimen will be fantastic as a memorial tree and appreciate your kind words about our selection. Kind regards Peter

Posted 3 weeks ago

“Excellent specimen and arrived in very good condition”

Helpful Report

Posted 1 month ago

Good afternoon Patricia, Thank you for your wonderful review! We’re delighted the specimen arrived in very good condition, and we appreciate your kind words. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 weeks ago

“Love this company, which offers a great range of plants in a size to suit your needs. Friendly, helpful customer service, lots of information about delivery and plant care and great delivery:)”

Helpful Report

Posted 1 month ago

Hi Catherine, Thank you for your wonderful review! We’re thrilled you love our plant range and that our customer service and delivery information met your needs. We appreciate your support and look forward to helping again in the future. Kind regards Peter

Posted 3 weeks ago

“We ordered 12 Hornbeam pleached trees. Great communication on delivery and the arrived as expected.”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you for your wonderful review! We’re delighted the 12 Hornbeam pleached trees arrived as expected and that you were happy with the delivery communication. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 weeks ago

“I ordered am Amelanchier and it arrived in perfect condition and the size as advertised.”

Helpful Report

Posted 1 month ago

Good afternoon Carol, Thank you for your wonderful review! We’re delighted the Amelanchier arrived in perfect condition and the size was as advertised. We appreciate your support and look forward to assisting you again in the future. Kind regards Peter

Posted 3 weeks ago

“Arrived well packaged in excellent condition”

Helpful Report

Posted 1 month ago

Good afternoon Lorraine, Thank you for your wonderful review! We’re delighted to hear your plants arrived well packaged and in excellent condition. We appreciate you sharing your experience and look forward to assisting you again in the future. Kind regards Peter

Posted 3 weeks ago

“It proved to be a long wait for our Birch tree, though Paramount did keep us informed. When it finally arrived we were very pleased with the size and condition. Their driver was very helpful too.”

Helpful Report

Posted 1 month ago

Good afternoon Stanley, Thank you for your wonderful review! We’re delighted you’re happy with the Birch tree and that the driver was helpful. We’re sorry for the long wait, but glad we could keep you informed throughout. Kind regards Peter

Posted 3 weeks ago

Paramount Plants is rated 4.8 based on 3,903 reviews