Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,768 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st June 2025

392

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the tree for my sister who was delighted with the high quality and condition that it arrived in.”

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Posted 3 days ago

“I am very happy with my Blue Prince holly . Arrived date and time said, well packaged and a good size healthy plant. It is now thriving in its large pot.”

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Posted 3 days ago

“Very helpfull company on contacting them for advice about what variety of tree would be best in my garden .easy ordering delivered when they said would definitely buy from them again and recomend them”

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Posted 3 days ago

“Fantastic, strong and healthy plant. Thank you.”

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Posted 4 days ago

“Great trees and plants. Lead time was long but I think that’s because I ordered espalier trees and they needed training.”

Paramount Plants 5 star review on 6th June 2025

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Posted 4 days ago

“We ordered 3 new trees and are very pleased with them. Really good condition, and healthy looking. Very helpful planting instructions. Very good communication about delivery times. Would thoroughly recommend Paramount Plants”

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Posted 1 week ago

Good morning Camilla, Thank you so much for your wonderful review! We’re delighted to hear that you’re pleased with your new trees and that the planting instructions were helpful. Great communication is what we strive for, and your recommendation means the world to us. We look forward to assisting you again in the future! Warm regards, Peter

Posted 4 days ago

“Terrifically healthy looking Magnolia Stellata efficiently delivered and in good time. Strongly recommended.”

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Posted 2 weeks ago

Good morning Helen, Thank you so much for your wonderful review! We're thrilled to hear that your Magnolia Stellata arrived healthy and on time. Your recommendation truly means a lot to us. We look forward to helping you again in the future! kind regards, Peter

Posted 4 days ago

“Great trees, delivery on time, thank you, 😊”

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Posted 2 weeks ago

Good morning Dip, Thank you for your fantastic review! We're so pleased to hear that you’re happy with your trees and that your delivery was on time. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“Bought a Cercis Canadensis Merlot - lovely tree - very pleased with it. Delivery was fine. My only slight complaint was that the compost in the pot was bone dry - tree needed a good soak before planting!”

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Posted 2 weeks ago

Good morning Lynne, Thank you for your lovely review! We're thrilled to hear that you're pleased with your Cercis Canadensis Merlot. We appreciate your feedback regarding the compost and will certainly take it into consideration for future deliveries. It's important to us that your planting experience is a success! Looking forward to serving you again! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“Pla t arrived well packed”

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Posted 2 weeks ago

Good morning, Thank you for your wonderful review! We're so glad to hear that your plant arrived well packed. Ensuring our plants arrive in perfect condition is a top priority for us. We truly appreciate your support and look forward to welcoming you back soon! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“I ordered 16 thuja brabant plants. The plants arrived in great condition in a strong crate. The communication of the delivery was goods. I would definitely recommend.”

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Posted 2 weeks ago

Good morning Nigel, Thank you for your fantastic review! We’re delighted to hear that your thuja brabant plants arrived in great condition and that our delivery communication met your expectations. Your recommendation means the world to us! We look forward to helping you again in the future! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“Beautiful healthy plants, flawless delivery.”

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Posted 2 weeks ago

Good morning Ayesha, Thank you for your fantastic review! We're delighted to hear that your plants are beautiful and that the delivery went flawlessly. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“The delivery took very long time, almost 3 weeks, however, Beautiful plant, spot on packaging. Loved it very much! Thank you guys xx I’ll defo buy from you again! Thinking actually to come and visit you directly very soon Luigia”

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Posted 2 weeks ago

Good morning Luigia, Thank you so much for your lovely review! We’re delighted to hear that you loved the plant and appreciated the packaging, despite the delivery taking a bit longer than expected. Your support means the world to us, and we can’t wait to welcome you in person soon! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“Much appreciated friendly advice over the phone prior to ordering. 35 superb laurel plants arrived in good time, incredible value and exceeding expectations. Have used Paramount in the past, highly recommend and will come to Paramount first every time.”

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Posted 2 weeks ago

Good morning Mike, Thank you so much for your fantastic review! We're delighted to hear that our friendly advice was helpful, and that your laurel plants exceeded your expectations. Your loyalty means the world to us, and we can’t wait to serve you again in the future! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“Always excellent quality trees from Paramount!”

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Posted 2 weeks ago

Good morning Adrian, Thank you for your fantastic review! We're delighted to hear that you consistently find our trees to be of excellent quality. Your satisfaction is our top priority, and we truly appreciate your continued support. We look forward to serving you again in the future! Warm regards, Team Paramount Plants

Posted 2 weeks ago

“Excellent”

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Posted 2 weeks ago

Good morning Ellen, Thank you so much for your excellent review! We’re delighted to know that you had a positive experience with us. Your satisfaction is what we strive for, and we truly appreciate your support. We hope to assist you again in the future! Kind regards, Peter

Posted 2 weeks ago

“We have purchased a beautiful silver lime from Paramount to replace the glorious half a century old silver lime we lost in a storm last autumn. The new tree is a notable presence in our grounds already. Excellent service from Paramount.”

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Posted 3 weeks ago

Good afternoon Michael, Thank you for your wonderful feedback! We're thrilled to hear that your new silver lime has made a notable impact in your grounds. It's always our goal to provide excellent service and quality plants, and it’s great to know that we succeeded in your experience. We appreciate your support and look forward to assisting you again in the future! Kind regards, Peter

Posted 3 weeks ago

“We recently purchased some pleached trees and despite a couple of hitches with delivery, which were quickly rectified, we found there service to be very professional and efficient. We were a little nervous about the trees once planted, so i contacted Paramount for advice. They were prompt and extremely helpful and re assuring. I wouldn’t hesitate to contact them again with ano other concerns.”

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Posted 3 weeks ago

Good afternoon Jane, Thank you for your kind review! We're delighted to hear that you found our service professional and efficient, even with the delivery hiccups. It's great to know that our team was able to provide you with the reassurance you needed about your pleached trees. Your satisfaction is our priority, and we truly appreciate your willingness to reach out for assistance. We look forward to helping you with any future concerns! Kind regards, Peter

Posted 3 weeks ago

“Great quality and really well developed/mature plants, the palm tree in particular was much bigger than we had hoped!”

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Posted 3 weeks ago

Good afternoon, Thank you for your fantastic review! We're overjoyed to hear that you’re thrilled with the quality and maturity of your plants, especially the palm tree. It’s always our aim to exceed expectations, and we're delighted that we could do just that for you. We appreciate your support and look forward to helping you with all your planting needs in the future! Kind regards, Peter

Posted 3 weeks ago

“Healthy large shrub/tree. Arrived as promised with all its blooms. Very happy with this unusual shrub which I had seen planted in Paris and wnated for my garden to remind me of that trip.”

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Posted 3 weeks ago

Good afternoon Miichele, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

Paramount Plants is rated 4.8 based on 3,768 reviews