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Paramount Plants Reviews

4.8 Rating 3,564 Reviews

95 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,564 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 16th April 2024

Paramount Plants 5 star review on 6th March 2024

Paramount Plants 5 star review on 31st January 2024

Paramount Plants 5 star review on 28th November 2023

Paramount Plants 5 star review on 15th November 2023

Paramount Plants 5 star review on 12th November 2023

Paramount Plants 5 star review on 7th November 2023

353

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paramount Plants, easy well detailed online plant selection system. Uncomplicated payment. Delivery made at the notified time and date. Back up support offered by the company. A pleasure to do buisiness with and we will use them again in the future.”

Posted 1 day ago

“Excellent friendly advice on which fruit trees would cross polinate with each other. Also great customer service with delivery date udates and when the trees arrived they were all carefully laid out on the grass in groups and were in excellent condition. I will definitely use them again.”

Posted 2 days ago

Good morning Tiggy , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 days ago

“I placed two orders with PP. The first was for 100 Western Red Cedar plants with a height between 2.0 to 2.25m. The distribution team were very good and accommodating. Half hour before the delivery was due I received a call from the driver advising the pallets had collapsed and that the delivery could not take place. This was initially disappointing as I had landscapers arriving the next morning to install the plants. After consultation with the distribution team (around 4pm), they organised a re-scheduled delivery for first thing the following morning (before 10am). The delivery turned up at 9:15am and all the plants were in good condition allowing the plants to be installed. The second order was for another 40 plants of the same. These were delivered on time and in good quality. I would use PP again and therefore recommend them to others.”

Posted 4 days ago

Good morning Ben , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 days ago

“Posted to a very high standard,I would recommend paramount plants to anyone, Big thanks Victor Boumonte.”

Posted 5 days ago

Good morning Victor, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 days ago

“First class thank you”

Posted 6 days ago

Good morning Paul, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 days ago

“We are absolutely delighted with our three silver birch trees. Paramount Plants were offering far taller trees for a fraction of the price of other companies - it was almost too good to be true. But the reviews were amazing so I went ahead. The trees are over 14 feet tall and are absolutly beautiful and in brilliant condition. They have been sitting in our lawn for 3 weeks now and are coming into leaf. The delivery driver was fantastic and carried the trees to exactly where we needed them. I will definitley be ordering from Paramount again!”

Paramount Plants 5 star review on 16th April 2024

Posted 1 week ago

Good afternoon Debbie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Lovely healthy plants taking pride of place in my front garden. & Where I have them they will look spectacular when fully grown most appreciated. Patrick”

Posted 1 week ago

Good morning Patrick, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Quality plants with a prompt and efficient delivery…..”

Posted 1 week ago

Good morning Peter, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Very happy with the whole process friendly efficient and would recommend to new customers and will use again”

Posted 2 weeks ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Excellent service and wobderful plants. Thank you.”

Posted 2 weeks ago

Good afternoon Ritva, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Great service. Kept me informed about delays and delivery and plants arrived on specified day in great condition. Very happy.”

Posted 2 weeks ago

Good afternoon Nigel, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Good size and quality and best packaging to keep my plant well in transport.”

Posted 2 weeks ago

Good morning Clare , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Delivery and quality excellent. Communicatrion also good. Waiting fior my Catalpa to burst forth, but looks a good plant!!”

Posted 2 weeks ago

Good morning Mark , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Plants were delivered on time and in excellent condition, we were kept updated through the whole process from ordering to delivery, their customer service is outstanding and the price was very competitive. Would definitely recommend and will be using again.”

Posted 3 weeks ago

Good morning Lorraine, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Communication throughout regarding plant availability and delivery was excellent, and the trees themselves are amazing. We are really pleased and have ordered some more! Great company.”

Posted 3 weeks ago

Good morning Joanne, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Very good quality plants.”

Posted 4 weeks ago

Good morning Andrew, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Excellent service throughout. The plant arrived perfectly packaged and in superb condition. Will certainly be returning for further business.”

Posted 4 weeks ago

Good morning, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Healthy plants promptly delivered well protected in excellent condition. Will order again.”

Posted 1 month ago

Good morning Valerie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Very pleased with my purchase. Out of five camelia plants, one was a little smaller and thinner than expected and three substantially bigger! The plants looked healthy. Unfortunately, two did not seem to have flower buds (due to flower in spring),and those were the two with confusing labelling (each plant had two labels and with those, they did not match between them), so I'll have a surprise colour scheme next year. The others were densely covered in buds and already look beautiful. Tiny drawback was that three pots were littered in glass shards (not spiky, luckily) - looked like the weather had taken its toll on a greenhouse? Also, lots of platic wrap in the packaging. But the plants arrived in excellent condition. I love the spectacular colour of the Oki no nami camelia, and the pure white simple shape of the cleopatra white comes with an amazing fragrance, like the most exquisite white tea!”

Posted 1 month ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. If you would like to email an image of the labels to our stock management team (stockteam@paramountplants.co.uk) so we can review and advise Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Very helpful and efficient and great care taken in packaging of tree that is an excellent specimen. Excellent service and product.”

Posted 1 month ago

Good morning Robert , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

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Paramount Plants is rated 4.8 based on 3,564 reviews