Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,729 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,729 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th April 2025

Gill

Paramount Plants 5 star review on 21st April 2025

Kate

Paramount Plants 5 star review on 18th April 2025

Vickie

Lewis

384

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We wanted to put up a privacy screen between ourselves and our neighbours (lovely as they are!), so purchased 15 Red Robin pleached trees. They were all in very good condition when they arrived and are thriving. Paramount followed up to check everything was OK and also sent advice on feeding which we are following. We would use them again, and are very pleased with the way the plants are settling in.”

Helpful Report

Posted 1 day ago

Good morning Gill , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 day ago

“Really pleased with my Yew hedging bare rootball plants. They are big bushy plants and look really healthy. Delivered well packaged and wrapped on a pallet. Very pleased.”

Helpful Report

Posted 4 days ago

Good morning Kate , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 day ago

“Bought a few things from Paramount Plants and their care and attention to packaging and delivery plants safely is good. But the lead time for delivery is slow with poor communication to special requests. But the last Laburnum differed from the image provided (not stock but individualised photo). I got a 2 stem shrub where the image showed a 1 stem tree. Disappointing.”

Helpful Report

Posted 5 days ago

Good morning Alistair , Thank you for your valued feedback,we are sorry to hear of your dissapointment. A member of our stock management team reached out to you via email 21.4.25 @ 12.51p.m. We look forward to hearing from you to resolve any matters you may have experienced Kind regards Peter

Posted 1 day ago

“Excellent advice over the phone, strenuous effort from delivery team to expedite delivery and tree arrived in time for planting. I would recommend Paramount Plants for the choice of trees and plants, as well as customer care.”

Helpful Report

Posted 6 days ago

Good morning Elizabeth , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 day ago

“Great value trees that have made an instant impact to our garden. Great pre and post service, from the visit to the Enfield garden centre, through to after sales when we had a few queries.”

Helpful Report

Posted 1 week ago

Good morning Vickie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 day ago

“Great plants and great service, very helpful sales and delivery staff.”

Helpful Report

Posted 1 week ago

Good morning Lewis , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 day ago

“I have been using Paramount plans for many years and across time the plants delivered have been excellent specimens On the rare occasions when issues arose these have been resolved very quickly”

Helpful Report

Posted 1 week ago

Good afternoon William , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback and your valued continued custom Kind regards Peter

Posted 1 week ago

“Very good service. I was kept informed at all stages. Trees arrived as informed”

Helpful Report

Posted 1 week ago

Good morning Sue , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Tree isn’t the type of goldcrest I was expecting, it is 2m but has possibly been forced grown with no pruning to shape. Delivery was very tenuous. It was late and tracking was by repeated phone calls to their delivery company. I have previously bought trees from this company which were delivered quickly and the trees were as described. I wouldn’t currently recommend this company.”

Helpful Report

Posted 1 week ago

Good morning Emma, thank you for your valued feedback, I have reached out to you via email to resolve any issues you have. We look forward hearing from you in due course kind regards Peter

Posted 1 week ago

“Plants arrived in good condition, and I received an email later to check that I was happy with the order.”

Helpful Report

Posted 2 weeks ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Good communication.Good quality product delivered in excellent condition.”

Helpful Report

Posted 3 weeks ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Fast delivery! All healthy plant! Good customer service 😊”

Helpful Report

Posted 3 weeks ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“lovely trees , tehy look good in my garden”

Helpful Report

Posted 1 month ago

Good morning Imran, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“The trees arrived on time and look great and appear to be very healthy. Thanks Paramount.”

Helpful Report

Posted 1 month ago

Good afternoon Barnabas, Thank you for your valued feedback. We are very pleased you're happy with your order. We look forward to being of service again in the future. Kind regards Peter

Posted 1 month ago

“Excellent service. Healthy looking trees safely delivered with care. Sought advice on planting and helpful well informed office staff returned our call promptly.”

Helpful Report

Posted 1 month ago

Good morning S , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Very well grown plants with plenty of root development.”

Helpful Report

Posted 1 month ago

Good morning Abigail , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Overall I am happy with this company. They keep you well informed, via email, of the order status and what to do once you receive your plants. There was a short delay sending my order out, but I was kept upto date and it arrived intact and well watered. It would have been nice to have had some sort of delivery tracking on the day, but this is not an option available. My only real issue, hence the 4 stars was that the small tree I ordered, although well secured for transport purposes, would have been almost impossible for me to remove from the pot had I not had a husband with tools to enable the removal of the two pieces of bracing wood which were wedged into the pot and stapled through the pot into place. They were large heavy duty staples and were pretty difficult to remove which tarnished the experience for me.”

Helpful Report

Posted 1 month ago

Good morning Lisa , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Everyone delivers more or lesson time. Thw difference with Paramount is the plants are premium quality, grow and thrive everytime. Would not take a chance on any other, particularly if you are ordering in quantity”

Helpful Report

Posted 1 month ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“First class service. Plants I ordered were as described and really good quality as well as excellent value.”

Helpful Report

Posted 1 month ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Trees are in excellent condition.”

Helpful Report

Posted 1 month ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

Paramount Plants is rated 4.8 based on 3,729 reviews