Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,808 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought 5 pleached trees from Paramount and then a further 2 as we had under estimated what we would need. The representative that delivered the second time was super helpful explaining the best way to support the trees and how to maintain them as they begin to develop (putting bone meal around the roots, tieing in growing branches and cutting off any blossom to increase the trees vigour). 4 weeks later and all 7 are really putting on loads of new growth so we couldn't be happier.”

Helpful Report

Posted 1 day ago

“Lovely tree, well packaged, arrived sooner than expected.”

Helpful Report

Posted 3 days ago

Good morning Judith, Thank you for your lovely review! We're so pleased to hear that your tree arrived well packaged and sooner than expected. Your satisfaction is our priority, and we hope your new addition brings joy to your garden! kind regards Peter

Posted 3 days ago

“Brilliant deal on some large bleached trees. They seem great so far!”

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Posted 4 days ago

Good morning, Thank you for your fantastic review! We're thrilled to hear you found a brilliant deal on the large pleached trees and that they’re meeting your expectations so far. Your support means a lot to us, and we hope these trees bring beauty to your space for years to come! Kind regards Peter

Posted 4 days ago

“The trees were in good condition when they arrived and the driver brought them in to the garden for us. The Pleached trees look really good in just over the top of the fence. The only small issue I have is that one tree is showing lots of new growth whereas the other two are not prodcing as much new growth. Hopefully they will start soon.”

Helpful Report

Posted 5 days ago

Good morning James, Thank you for your wonderful review! We're delighted to hear that your trees arrived in good condition and that the pleached trees are enhancing your garden beautifully. As for the new growth, we appreciate your patience and hope the other trees will start to flourish soon. Your support is greatly appreciated! Kind regards Peter

Posted 4 days ago

“Waited a long time for these to arrive but once here the Product was excellent will by from paramount again.”

Helpful Report

Posted 1 week ago

Good morning Stephanie, Thank you for your lovely review! We're delighted to hear that, despite the wait, you found the product to be excellent. Your support means a lot to us, and we look forward to serving you again in the future! kind regards Peter

Posted 4 days ago

“Plant arrived on schedule and in very good condition. Would be happy to buy again.”

Helpful Report

Posted 1 week ago

Good morning Alan, Thank you for your fantastic review! We're so glad to hear that your plant arrived on schedule and in great condition. We truly appreciate your support and would be more than happy to assist you with your future purchases! Kind regards, Peter

Posted 4 days ago

“Arrived in fantastic condition, had to wait around a week, but it seems to have been well cared for. The only point to note was that the pot and soil was bagged up properly so there was quite a lot of loose soil when it arrived.”

Helpful Report

Posted 1 week ago

Good morning Andrew, Thank you for your wonderful review! We're thrilled to hear that your order arrived in fantastic condition and has been well cared for. We appreciate your feedback regarding the loose soil and will ensure to address this in our future packaging. Your support means a lot to us, and we hope you enjoy your plants! Kind regards, Peter

Posted 4 days ago

“I was thrilled to purchase a beautiful plant from Paramount Plants. It exceded my expectations. I hope others will enjoy my pleasure”

Helpful Report

Posted 1 week ago

Good afternoon Josephine, Thank you for your fantastic review! We're thrilled to hear that your beautiful plant exceeded your expectations. It's wonderful to know that you are enjoying your purchase, and we hope it brings you joy for a long time to come! kind regards Peter

Posted 1 week ago

“I was a bit wary of paying so much money for things I could not see before purchasing but I need not have worried. Excellent spiral trees, well packed on a pallet and delivered carefully. I would definitely use Paramount Plants again and recommend them.”

Paramount Plants 5 star review on 17th July 2025

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your lovely review! We’re delighted to hear that your spiral trees arrived in excellent condition and that you were pleased with the packing and delivery. Your recommendation truly means a lot to us, and we look forward to welcoming you back for your future gardening needs! kind regards Peter

Posted 1 week ago

“We bought six lollipop trees from Paramount & were very pleased with the service that we received, we will definitely use them again in the future.”

Helpful Report

Posted 1 week ago

Good afternoon Anthony, Thank you for your wonderful review! We're so glad to hear that you were pleased with our service and your lollipop trees. We truly appreciate your support and look forward to assisting you again in the future! Kind regards, Peter

Posted 1 week ago

“Rang up with query. Really helpful (human!) response. Plants just what I had hoepd for delivered on time.”

Helpful Report

Posted 2 weeks ago

Good afternoon Alan, Thank you for your kind words! We’re so pleased to hear that you received a helpful response and that your plants arrived just as you hoped. Your satisfaction is our top priority, and we can’t wait to assist you again in the future! kind regards Peter

Posted 1 week ago

“I bought this feigoa for my daughter in london. She is so pleased. I ordered from new zealand on line and it was a very smooth process thankyou.”

Helpful Report

Posted 2 weeks ago

Good afternoon Lynn, Thank you so much for your kind words! We're delighted to hear that your daughter is pleased with the feijoa. It’s great to know that your ordering experience from New Zealand was smooth. We truly appreciate your support and look forward to serving you again in the future! kind regards Peter

Posted 1 week ago

“Plant received in great order well packed and healthy would recommend”

Helpful Report

Posted 2 weeks ago

Good afternoon Yvonne, Thank you for your glowing review! We’re thrilled to hear that your plant arrived in great order and that you found it well packed and healthy. Your recommendation means the world to us, and we can’t wait to serve you again in the future! kind regards Peter

Posted 1 week ago

“Quality product, quick delivery, good communication, recommended.”

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Posted 3 weeks ago

Good afternoon, Thank you for your lovely review! We’re delighted to hear that you appreciated the quality of our products and that our quick delivery and communication met your expectations. Your recommendation means so much to us! We look forward to serving you again in the future. kind regards Peter

Posted 1 week ago

“Nice plant, arrived in very good condition and in good time.”

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Posted 3 weeks ago

“Fast delivery, well packed. Plant arrived in excellent condition. Happy , satisfied customer”

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Posted 3 weeks ago

“Our pleached hornbeams were exactly as we expected and delivered at a time to suit us. Very happy”

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Posted 3 weeks ago

“I initially had a problem with completing the order on the website. When I pointed out the problem the staff were really helpful and that was soon sorted. Delivery took a while and then I had to delay by two weeks but, when the trees arrived, the driver was very good in helping myself and my colleague get the trees up a few tricky steps. An awkward location to deliver to which was managed successfully.”

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Posted 3 weeks ago

“Very good service”

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Posted 3 weeks ago

“The two trees were left in my front drive on their sides, nobody knocked. The larger tree (15 foot) has litchen of n the bark. I and my gardener with the aid of a wheelbarrow managed to manevoure the tree into a prepared hole in the rear garden. Despite copious watering every evening I'm concerned for the trees health. Unlike the smaller tree which is green the larger one has drooping brown leaves I hope it is temporary as a result of the heat wave.”

Helpful Report

Posted 3 weeks ago

Paramount Plants is rated 4.8 based on 3,808 reviews