Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,895 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st November 2025

434

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tree arrived (with a slight delay) in good condition. Paramount were very responsive in working through the delay issue and arranging new delivery date.”

Helpful Report

Posted 2 days ago

“A reliable company with large plants available, super customer services. As a first time buyer I would certainly use Paramount again.Many thanks”

Helpful Report

Posted 3 days ago

Good afternoon Dorreen, Thank you for your wonderful review! We’re delighted you had a positive experience with our large plants and customer service, and we look forward to assisting you again in the future. Many thanks Kind regards Peter

Posted 3 days ago

“Excellent quality and size of plants, as always. Very happy!”

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Posted 4 days ago

Good afternoon Ben, Thank you for your wonderful review! We’re thrilled you’re happy with the quality and size of our plants. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 days ago

“I received my beautiful 10ft Himalayan Birch Snow Queen last month and was happy with the delivery and it's condition on arrival. The delivery driver kindly carried it into the garden and it's new hole in the lawn. I have bought from Paramount before and I like the quality and care. Most prices online these days are similar but delivery charges are ridiculous when the mature trees are already costing hundreds. There should be no delivery charge at all!”

Helpful Report

Posted 2 weeks ago

Good afternoon Kerry, Thank you for your wonderful review! We’re delighted you’re happy with the Himalayan Birch Snow Queen and that the delivery and care met your expectations. We appreciate your past support and understand your note about delivery charges; we’ll pass this on for consideration. Kind regards Peter

Posted 3 days ago

“The Rhus typhina multi-stemmed tree is very healthy and a great size. Looking forward to planting out asap. Delivery driver went above and beyond to deliver to our rural location. Many thanks all.”

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Posted 2 weeks ago

Good afternoon Maggie, Thank you for your wonderful review! We’re delighted the Rhus Typhina is healthy and of a great size, and that delivery to your rural location was helpful. We look forward to seeing your planting progress. Kind regards Peter

Posted 3 days ago

“This company had a fantastic range of trees and bushes and the staff were knowledgable and very helpful. The trees were delivered on the arranged date and time. Very satisfied customer. Kathleen Bagguley.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for your wonderful review! We’re delighted you were pleased with our range of trees and bushes, and that our staff were helpful. It’s great to hear the delivery met your expectations as well. Kind regards Peter

Posted 3 days ago

“Awesome specimen, will be fantastic as a memorial tree. Thank you so much for the selection.”

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Posted 2 weeks ago

Good afternoon Jennifer, Thank you for your wonderful review! We’re honoured to hear the specimen will be fantastic as a memorial tree and appreciate your kind words about our selection. Kind regards Peter

Posted 3 days ago

“Excellent specimen and arrived in very good condition”

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Posted 2 weeks ago

Good afternoon Patricia, Thank you for your wonderful review! We’re delighted the specimen arrived in very good condition, and we appreciate your kind words. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 days ago

“The cer arrived in lovely condition, it was autumn so leaves had dropped so will see more of it next year. Great shape and size too. Delivery takes a while which I feel is the only downside if you want something quickly.”

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Posted 3 weeks ago

Good afternoon Fay, Thank you for your kind review. We’re glad the cer arrived in lovely condition and that you’re happy with its shape and size. Autumn leaf drop is natural—looking forward to seeing it next year. Delivery times can vary, we appreciate your patience. Kind regards Peter

Posted 3 days ago

“Love this company, which offers a great range of plants in a size to suit your needs. Friendly, helpful customer service, lots of information about delivery and plant care and great delivery:)”

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Posted 3 weeks ago

Hi Catherine, Thank you for your wonderful review! We’re thrilled you love our plant range and that our customer service and delivery information met your needs. We appreciate your support and look forward to helping again in the future. Kind regards Peter

Posted 3 days ago

“Fantastic quality trees, only hiccup was that I had to chase delivery, but customer service was good.”

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Posted 3 weeks ago

Good afternoon Tracey, Thank you for your review! We’re glad you’re happy with the quality of our trees and that our customer service was helpful. We’re sorry about having to chase the delivery and will look into this to improve. Kind regards, Peter

Posted 3 days ago

“We ordered 12 Hornbeam pleached trees. Great communication on delivery and the arrived as expected.”

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Posted 3 weeks ago

Good afternoon, Thank you for your wonderful review! We’re delighted the 12 Hornbeam pleached trees arrived as expected and that you were happy with the delivery communication. We look forward to assisting you again in the future. Kind regards Peter

Posted 3 days ago

“I ordered am Amelanchier and it arrived in perfect condition and the size as advertised.”

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Posted 3 weeks ago

Good afternoon Carol, Thank you for your wonderful review! We’re delighted the Amelanchier arrived in perfect condition and the size was as advertised. We appreciate your support and look forward to assisting you again in the future. Kind regards Peter

Posted 3 days ago

“Arrived well packaged in excellent condition”

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Posted 3 weeks ago

Good afternoon Lorraine, Thank you for your wonderful review! We’re delighted to hear your plants arrived well packaged and in excellent condition. We appreciate you sharing your experience and look forward to assisting you again in the future. Kind regards Peter

Posted 3 days ago

“It proved to be a long wait for our Birch tree, though Paramount did keep us informed. When it finally arrived we were very pleased with the size and condition. Their driver was very helpful too.”

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Posted 4 weeks ago

Good afternoon Stanley, Thank you for your wonderful review! We’re delighted you’re happy with the Birch tree and that the driver was helpful. We’re sorry for the long wait, but glad we could keep you informed throughout. Kind regards Peter

Posted 3 days ago

“I ordered 3 prunus laurocerasus in October and have been very pleased with the trees. They were delivered on time and the driver was very careful with the trees. All were 3-3.5m tall and once planted (with 3 stakes and ties) are growing very well. We have had plenty of rain, which has helped. I would definately use Paramount again and havd been very impressed with them.”

Helpful Report

Posted 1 month ago

Good afternoon Linda, Thank you for your wonderful review! We’re delighted you’re pleased with the Prunus laurocerasus and that the delivery, planting, and subsequent growth have met your expectations. We’re glad the rain has helped, and we look forward to assisting you again in the future. Kind regards Peter

Posted 3 days ago

“Terrific service, efficien, and lovely mature plants for a very good price in the October sale. Many thanks.”

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Posted 1 month ago

Good afternoon Kim, Thank you for your wonderful review! We’re thrilled you enjoyed our service and found mature plants at a good price in the October sale. We appreciate your support and look forward to assisting you again. Kind regards, Team Paramount Plants

Posted 3 days ago

“Quality plants provided in the stated time frame. Good communication.”

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Posted 1 month ago

Good afternoon Stephen, Thank you for your wonderful review! We’re pleased to hear you received quality plants within the stated time frame and that our communication met your expectations. We look forward to assisting you again in the future. Kind regards Team Paramount Plants

Posted 3 days ago

“Sadly I am unable to write a review as this was a gift to my niece and the tree ordered was delivered straight to her. I merely paid the bill!”

Helpful Report

Posted 1 month ago

Good afternoon Michael, Thank you for sharing your experience. We’re glad the gift arrived safely and that you were satisfied with the service. If you’d like to discuss the order or future gifts, we’re here to help. Kind regards, Team Paramount Plants

Posted 3 days ago

“Arrived as expected. Good quality.”

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Posted 1 month ago

Good afternoon David, Thank you for your wonderful review! We’re delighted to hear the plants arrived as expected and that you’re pleased with the quality. We look forward to assisting you again in the future. Kind regards, Team Paramount Plants

Posted 3 days ago

Paramount Plants is rated 4.8 based on 3,895 reviews