Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,921 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th March 2026

436

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service”

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Posted 3 days ago

“Buying process was easy with helpful advice from paramount plants . Tree has been in ground for two weeks and is being watered as advised. Quality of tree is good and hopefully thrives .”

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Posted 4 days ago

“Excellent service and the trees were very healthy and just as described. Person delivering was also very helpful and efficient.”

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Posted 4 days ago

“Soil quality was great, the plants been establishing well. The customer service was really helpful and delivery was well communicated and on time. Recommended”

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Posted 5 days ago

“nice plants and good service.”

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Posted 1 week ago

Good morning Valerie, Thank you for your wonderful review. We’re delighted you enjoyed the plants and our service. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 week ago

“Good quality and service.”

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Posted 1 week ago

Good morning Valerie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Always good stock, so hence my repeat custom. Thank you.”

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Posted 1 week ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Extremely pleased with Paramount Plants they helped and kept me informed throughout with good follow up. Pleached trees arrived on time and in good condition. Well pleased.”

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Posted 2 weeks ago

Good morning Douglas, Thank you for your wonderful review. We’re delighted to hear you’re pleased with Paramount Plants and that the pleached trees arrived on time in good condition. We appreciate your kind words and look forward to assisting you again in the future. Kind regards Peter

Posted 1 week ago

“They are a brilliant team and their customer service is exemplary when I needed to enquire on my order item. Their response was prompt and caring. They went the extra mile to look after their customer which is immensely appreciated. Keep it going! Thanks Team!”

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Posted 2 weeks ago

Good morning, Thank you for your wonderful review. We’re delighted to hear our team could assist promptly and go the extra mile for you. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 week ago

“Professionally packaged and delivered on time. The outdoor brush looks very smart and very happy with the choice.”

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Posted 2 weeks ago

Good morning, Thank you for your wonderful review. We’re delighted you’re happy with the packaging, on-time delivery, and that the outdoor brush looks smart. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 week ago

“We are delighted with our pleached Hornbeams. The height and width are exactly as described on the website, we look forward to them coming into leaf in the Spring. The company kept us informed as to the state of our order followed by a useful email outlining suggested aftercare. The delivery tracking system was particularly impressive, enabling us to track the vehicle to the actual minute of delivery.”

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Posted 3 weeks ago

Good morning, Thank you for your wonderful review. We’re delighted the pleached Hornbeams meet your expectations and that you found the delivery tracking and aftercare information useful. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 week ago

“Nice plants, stems as promised, framework strong and tidy. Size of the branches on the pleached frame a little disappointing, in some cases they only stretch to half the size of the framework.”

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Posted 1 month ago

Good morning George, Thank you for your kind review. We’re glad you’re happy with the plants and the framework. We’re sorry the branch size on the pleached frame didn’t meet expectations in a few spots. Kind regards Peter

Posted 1 week ago

“Plants in good condition and doing well. Packaging good too.”

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Posted 1 month ago

Good morning, Thank you for your wonderful review. We’re delighted the plants are in good condition and the packaging met your expectations. If you need anything else, we’re here to help. Kind regards Peter

Posted 1 week ago

“The tree arrived in very good condition. Much taller than we thought . Although snow was on the ground the day before, we planted it and watered as per instructions. We bought a stake to support it and trying to give it as much care and attention as we can. We are very pleased with the tree so far. Delivery man was helpful too.”

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Posted 1 month ago

Good morning Edna, Thank you for sharing your lovely feedback. We’re delighted the tree arrived in good condition and is growing well for you. It sounds like you’ve given it great care, and we’re glad the delivery person was helpful too. If you need any advice as it settles in, we’re here to help. Kind regards, Peter

Posted 1 week ago

“We have purchased plants from Paramount for over ten years. Our experience has always been good. Plants arrive in good condition and they are always good specimens. We are happy to pay a modest premium compared to other sites where we have had mixed success in terms of quality of the plant.”

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Posted 2 months ago

Good morning, Thank you for your wonderful review and for over ten years of loyalty. We’re delighted you consistently receive good specimens and that you’re happy with our plants. If you ever need anything else, we’re here to help. Kind regards, Peter

Posted 2 months ago

“Extraordinarily prompt service. Tree arrived in good condition. Quite small though but overall quite satisfied”

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Posted 2 months ago

Good morning Viv, Thank you for your review. We’re glad to hear the service was prompt and the tree arrived in good condition. We’ll take note that it arrived a bit small, and we’re happy you’re overall satisfied. If you need anything else, we’re here to help. Kind regards Peter

Posted 2 months ago

“Very pleased with quality of the plants, and the quality of the service. Offered sound advice to help choose the best tree for my needs.”

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Posted 2 months ago

Good morning Joe, Thank you for your excellent review. We’re delighted you’re pleased with the quality of the plants and our service, and that our advice helped you choose the best tree for your needs. If you ever need anything else, we’re here to help. Kind regards Peter

Posted 2 months ago

“Everything is as stated. Staff are polite, professional and very helpful.”

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Posted 2 months ago

Good morning Ronald, Thank you for your kind words. We’re glad to hear you found our staff polite, professional, and very helpful. If you need anything else, we’re here to help. Kind regards Peter

Posted 2 months ago

“Fantastic customer service from Paramount Plants! We contacted them to organise an exchange and they couldn’t have done more to support!”

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Posted 2 months ago

Good morning Jo, Thank you for your fantastic review! We’re thrilled you were pleased with our customer service and that we could support you with the exchange. If you need anything else, we’re here to help. Kind regards Peter

Posted 2 months ago

“Excellent quality plants which arrived in first class condition, due to very careful packaging. Highly recommended.”

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Posted 2 months ago

Good afternoon Ian, Thank you for your wonderful review! We’re delighted you’re pleased with the excellent quality and careful packaging, and we appreciate your high recommendation. Kind regards, Peter

Posted 2 months ago

Paramount Plants is rated 4.8 based on 3,921 reviews