Paramount Plants Reviews - Read 475 Genuine Customer Reviews | www.paramountplants.co.uk

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Merchant Metrics


Shipping & Delivery
delivery methods	Courier, Own Driver
average delivery time	Over 7 Days
on-time delivery	99%
accurate and undamaged orders	Greater than 93%
Customer Service
communication channels	Email, Live Chat, Telephone
queries resolved in	Under an hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

Paramount Plants & Gardens Ltd131 Theobalds Park RoadCrews Hill

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was exactly as requested and arrived in very good condition. Thank you.”

Posted 5 hours ago

Hi Elizabeth
Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future.
Thank you
Karen

Posted 1 hour ago

“Friendly customer service. I did have to call asking for an update on my order but handled professionally.”

Posted 5 hours ago

“Arrived within two weeks, with notice of delivery day, got plant that was pictured on web sight,”

Posted 5 hours ago

Hi Malcolm
We're pleased to hear you're happy with your plant and our customer service, thanks for taking the time to leave us a 5 star review.
We look forward to being of service again in the future.
Thank you
Karen

Posted 1 hour ago

“Good service. Love my agave plant!”

Posted 5 hours ago

Hi Oliver
So pleased you're happy with your Agave and our customer service.
We look forward to being of service again in the future.
Thank you
Karen

Posted 1 hour ago

“Delighted with my plant purchases. They came in perfect condition and well packed thoroughly recommend Paramount Plants for your next purchase.”

Posted 5 hours ago

Hi Wiliam
Thanks so much for your recommendation and we're delighted you're happy with the quality of your plants and our customer service.
We look forward to being of service again in the future.
Thank you
Karen

Posted 1 hour ago

“Paramount were very efficient and informative.”

Posted 1 day ago

Hi Angela
We're so pleased you're happy with the quality of your Thuja Smaragd White Cedar and our customer service. We look forward to being of service again in the future.
Thank you
Karen

Posted 1 day ago

“Purchase x12 Pleached Hornbeam Trees some 4 weeks ago, I was able to change the delivery date without any fuss. Trees delivered within the designated time frame... All good from my-side... Well done guys.”

Posted 1 day ago

Hi Colin
So pleased to hear you're happy with the quality of your Pleached Hornbeam Trees and with our customer service. We look forward to being of service again in the future.
Thank you
Karen

Posted 1 day ago

“Great specimen and delivered in the time specified”

Posted 1 day ago

Hi Nicholas
We're pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future.
Thank you
Karen

Posted 1 day ago

“Disappointed that these plants and others I ordered were under a mass of heavy rootballed conifers on the delivery lorry”

Posted 2 days ago

Hi Leigh
We are very sorry you are not 100% happy with your plant order and our
Customer Service Team will be in contact by email to see if we can assist
further.
Regards
Karen

Posted 1 day ago

“The plant was very different in size of trunk and spread than the description and to how I was advised by customer service”

Posted 3 days ago

Hi George
We are very sorry you are not 100% happy with your plant order and our
Customer Service Team will be in contact by email to see if we can assist
further.
Regards
Karen

Posted 3 days ago

“Good but took forever to deliver order, didn't even have the plants in stock.”

Posted 3 days ago

Hi Grace
Our Customer Service Team will be in contact by email to see if we can assist
further.
Regards
Karen

Posted 3 days ago

“Good price and tree seemed healthy. Delivery was a bit expensive but it was quick and the driver helpful I would buy from then again.”

Posted 4 days ago

Hi Allan
We're pleased you're happy with your trees and our customer service and we look forward to being of service again in the future.
Thank you
Karen

Posted 3 days ago

“Great trees @ great prices & friendly efficient service. Will use again & recommend”

Posted 5 days ago

Hi Douglas
We're delighted you're happy with the quality of your trees and our customer service - thanks for the recommendation, much appreciated!
We look forward to being of service again in the future.
Thank you
Karen

Posted 3 days ago

“Excellent in size and condition as I am going to use it to cover the grill in my garden for privacy. Can’t wait to see it grow and flower.”

Posted 5 days ago

Hi Nita
So pleased you're happy with the quality of your plants - we look forward to being of service again in the future.
Thank you
Karen

Posted 5 days ago

“We were advised about Paramount Plants by friends who had purchased a large Honeysuckle-Halliana plant. We were very impressed with it and subsequently purchased 3 plants for our garden. The information from the company re purchase and delivery was spot on and the delivery made as requested. Additionally we have been provided with advice re planting and aftercare which was really helpful. A very efficient supplier who we may use again.”

Posted 5 days ago

Hi Stephen
Thank you for your positive comments, we're pleased you're happy with your plants and our customer service. We look forward to being of service again in the future.
Thank you
Karen

Posted 5 days ago

“Thank you for a great service, the trees that were delivered exceeded my expectations. Very healthy plants, fantastic service and timely delivery. Would definitely recommend Paramount and would purchase from them again”

Posted 6 days ago

Hi Jude
Thanks for your recommendation - we appreciate it.
We're so pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future.
Thank you
Karen

Posted 6 days ago

“Excellent customer service from start to finish, good communication and delivered as scheduled. Plants were all in great condition too. Well done to all involved.”

Posted 6 days ago

Hi Adrian
Delighted you're happy with your plant order and our customer service. We look forward to being of service in the future.
Thank you
Karen

Posted 6 days ago

“The trees I ordered are very healthy looking and the stakes that came with them are a good quality. Definitely recommend this company”

Posted 6 days ago

Hi Gillian
Thanks for your recommendation - we appreciate it. We're very pleased you're happy with your plant order and our customer service. We look forward to being of service in the future.
Thank you
Karen

Posted 6 days ago

“Plant was healthy. Rapid delivery. Would use again”

Posted 6 days ago

We're very pleased you're happy with your plant order. We look forward to being of service in the future.
Thank you
Karen

Posted 6 days ago

“Due to technical”

Posted 6 days ago

We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further.
Regards
Karen

Posted 6 days ago

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Paramount Plants is rated 4.76 based on 475 reviews