Paramount Plants Reviews - Read 1,234 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

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Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

Paramount Plants & Gardens Ltd131 Theobalds Park RoadCrews Hill

Paramount Plants 5 star review on 28th June 2020

Steve

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Paramount Plants 5 star review on 27th June 2020

Helen

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Paramount Plants 5 star review on 26th June 2020

Jenny

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Jenny

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Paramount Plants 5 star review on 25th June 2020

Susan

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants were slightly delayed in dispatch but the company kept me informed throughout and handled the delay really well. The delivery occured on the day/time that was stated. The plants were healthy and continue to appear so. Good service, good price and would use again.”

Posted 30 minutes ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 12 minutes ago

“Couldn't be more pleased..Due to the lockdown, visits to the garden centre were off limits.
Gardening online was a new experience for me...didn't know what to expect...
But all went well...Plant arrived in great condition, and is now happily thriving in garden.”

Posted 3 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 11 minutes ago

“Excellent customer service and lovely spiral topiary, came well packed and look lovely. Would recommend”

Posted 15 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 12 minutes ago

“Really pleased with my olive tree - exceeded my expectations.
I was kept informed at all times and the delivery was on time despite the challenges associated with Covid 19
Highly recommended- thank you”

Posted 15 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 15 minutes ago

“My after sales query was dealt with swiftly and there was no hesitation offering me a replacement should the plant (which had lost a lot of leaves) not survive. It is nice to be able to discuss an issue in a reasonable way rather than the tick box conversations one is often subjected to with other suppliers.”

Posted 15 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 13 minutes ago

“Excellent Plants and delivered on time as advised,would certainly recommend Paramount Plants to others.”

Posted 16 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 16 hours ago

“Really good quality plants - all the sizes indicated on the website and all helathy - unlike many other very well known garden websites that i have ordered from. Will definitely use again”

Posted 18 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 16 hours ago

“llex crenata pom pom bonsai, absolutely love it was so pleased when it arrived, very healthy tree, defiantly worth the purchase, even though these are bit pricey it make nice focus point in the garden.”

Posted 18 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 16 hours ago

“good morning, just to let you know that i was really pleased with my trees and delivery and they look really amazing, will be ordering some more some when my parterre design is a little further on. many thanks again”

Posted 18 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 16 hours ago

“Excellent
Couldn't find fault with anything. Tree exactly as hoped for (or even better) delvered as stated on time, carefully and politely

Thanks to all concerned”

Posted 19 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 16 hours ago

“ordered my plants from Paramount Plants, was really happy when they arrived exactly as described and very healthy. I will certainly be ordering more and highly recommend others to use their services . Thank you
Linda”

Posted 19 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 16 hours ago

“I recently ordered a Catalpa tree from Paramount and was impressed with their customer service. Because of Covid restrictions and my experience with other nurseries, I expected the order to take a very long time. But the tree was delivered within three weeks, with regular emails explaining what was happening. At one point the container size of my tree changed from 45L to 20L but one of the staff sent a photo to make sure I was still happy with the purchase. The tree arrived packaged well and in very good health.”

Posted 19 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 16 hours ago

“I ordered a beautiful bamboo plant which arrived healthy and safely in good time. I was kept informed with regular order updates and high quality customer service.”

Posted 21 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 20 hours ago

“Excellent service and magnolia”

Posted 21 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 20 hours ago

“Plants arrived in quite a poor state, with dirt all over the leaves. The bushes looked like they've been through a war. A bit disappointing”

Posted 21 hours ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 20 hours ago

“Very good quality plants and great service”

Posted 23 hours ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 23 hours ago

“My smoke Bush arrived well packed and was in wonderful condition. So pleased.”

Posted 1 day ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 1 day ago

“The plants arrived on time and were just as I expected. Great service”

Posted 1 day ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 1 day ago

“The 3 plants arrived all very healthy looking. However the Ceanothus has since taken a turn for the worse as it has been shedding its leave quite drastically. I was told to keep the plants well watered but when checking further on line it appears that this could be a bit of an issue for this particular plant so i have reduced the frequency. The other two plants appear to be ok. Hopefully the Ceanothus will be strong enough to return to its former health.

Kind regards Richard”

Posted 1 day ago

“Delivery took longer than advertised, but the delivery driver was polite and helpful and the plants are excellent - just as advertised and they look strong and healthy.”

Posted 1 day ago

Paramount Plants is rated 4.69 based on 1,234 reviews