Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,859 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 17th October 2025

Mark

Paramount Plants 5 star review on 16th October 2025

Jennie

Paramount Plants 5 star review on 6th October 2025

Julie

431

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not realise how big the tress I ordered once they arrived the driver went above and beyond to help me. Many thanks to him for all his efforts.”

Helpful Report

Posted 2 days ago

“I ordered four Euonymus Fortunei Emerald Gaiety from Paramount Plants as they were the only people who had sufficiently large specimens. The plants arrived in perfect condition within a reasonable time frame. What I particularly appreciated was the level of customer care. I received a number of follow up emails with planting and longer term care advice.”

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Posted 1 week ago

“Our plant from Paramount Plants looked exactly the same as the online photo so we were not disappointed. The plant was very healthy and we are delighted with it.”

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Posted 1 week ago

“Received our Pittasporam shrub beautifully packed and hydrated”

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Posted 1 week ago

Good afternoon Sandy, Thank you for your lovely review! We’re thrilled to hear that your Pittosporum shrub arrived beautifully packed and hydrated. Your satisfaction means a lot to us, and we’re here for any future gardening needs you may have! kind regards Peter

Posted 1 week ago

“I bought 5 pleached Portuguese Laurel trees. Delivered exactly as requested and the driver was very helpful giving me some very helpful advice about planting. I even got extra stake ties! Trees are excellent quality and thriving well so far. Excellent value for money and will be using again for the continuing garden schemes. I would thoroughly recommend Paramount Plants (and I never normally write reviews!!)”

Helpful Report

Posted 1 week ago

Good afternoon Mark, Thank you for your fantastic review! We're thrilled to hear you're satisfied with your pleached Portuguese Laurel trees and that our driver could provide you with helpful planting advice. It's wonderful to know that your trees are thriving! We appreciate your recommendations and look forward to assisting you with your future garden schemes. Kind regards, Team Paramount Plants

Posted 1 week ago

“Excellent customer service ahead of buying with great advice, kept updated throughout my order, flexability on delivery and delivery driver was helpful, placed them where I wanted and gace care advice on planting and looking after. 5/5 Service. Great quality plants, very happy.”

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Posted 1 week ago

Good afternoon Jennie, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent customer service and that our delivery driver was able to assist you with both placement and care advice. It’s fantastic to know you’re happy with the quality of your plants! We look forward to serving you again in the future. Warmest wishes, Team Paramount Plants

Posted 1 week ago

“Bought 2 tall Robinia. Very good price for size. Delivery exactly as stated. Very pleased. Both planted and staked ! Thanks”

Helpful Report

Posted 1 week ago

Good afternoon Robert, Thank you for your great review! We’re delighted to hear that you're pleased with your tall Robinia and that the delivery met your expectations. It sounds like you’ve made a wonderful start with planting and staking! We appreciate your support and look forward to serving you again. kind regards Peter

Posted 1 week ago

“excellent service,quality plants”

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Posted 2 weeks ago

Good afternoon Jeremy, Thank you so much for your excellent review! We're thrilled to hear that you experienced great service and were pleased with the quality of your plants. Your support means a lot to us, and we look forward to assisting you again in the future. kind regards Peter

Posted 1 week ago

“The tress are brilliant! Thank you x”

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Posted 2 weeks ago

Good afternoon Sally, Thank you for your lovely review! We're thrilled to know that you're enjoying the brilliant trees. Your kind words mean a lot to us! Please don’t hesitate to reach out if you need any further assistance. kind regards Peter

Posted 1 week ago

“Very good plants as advertised arrived undamaged”

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Posted 2 weeks ago

Good afternoon David, Thank you for your positive review! We're glad to hear that your plants arrived in good condition and met your expectations. We appreciate your feedback and hope to see you again soon for your gardening needs. kid regards Peter

Posted 1 week ago

“Plants were larger than expected but all of he more suitable for our purposes. They arrived as scheduled and well protected. Having been instsalle”

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Posted 2 weeks ago

Good afternoon Jeremy, Thank you for your wonderful review! We're thrilled to hear that the plants exceeded your expectations and arrived in great condition. It's fantastic that they are already suited for your needs! We appreciate your feedback and look forward to assisting you with your future gardening endeavors. kind regards Peter

Posted 1 week ago

“The plant was very nice and healthy but a bit disappointed that the lead shoot had been cut out to make the plant look more busier as I really wanted to grow it on as a small tree in my garden”

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Posted 2 weeks ago

Hello Jean, thank you for your kind review, if you are not happy with your purchase please email stockteam@paramountplants.co.uk where a member of the team can help you further kind regards Peter

Posted 1 week ago

“I’ve bought two plants. Both were delivered as planned. The Acer was in good condition but the other plant was slightly damaged not healthy.”

Helpful Report

Posted 2 weeks ago

Good afternoon Junior, Thank you for your review! We're glad to hear that your Acer arrived in good condition and that the delivery went as planned. We're truly sorry to learn that the other plant was not up to our usual standards. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our service. We appreciate your understanding and hope to have the opportunity to serve you better in the future. kind regards Peter

Posted 1 week ago

“Great value and service. Quicker than expected delivery, and very good trees for the money. Thanks!”

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Posted 2 weeks ago

Good afternoon Dominic, Thank you for your excellent review! We’re so happy to hear you found great value in our trees and that your delivery was quicker than expected. Your appreciation for our service means a lot to us! We look forward to helping you again in the future. kind regards Peter

Posted 1 week ago

“Although it took a while to receive it was worth the wait. My climbing hydrangea is very healthy and substantial. It's already growing despite planting in late September and I am very pleased with my decision to purchase.”

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Posted 2 weeks ago

Good afternoon Kate, Thank you for your lovely review! We’re so pleased to hear that your climbing hydrangea is thriving and that you found it worth the wait. It’s wonderful to know that you’re happy with your decision to purchase from us! kind regards Peter

Posted 1 week ago

“First class service very professional, have used them twice both time terrific”

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Posted 3 weeks ago

Good afternoon Alan, Thank you for your fantastic review! We’re so pleased to hear that you’ve experienced first-class service with us on multiple occasions. Your support means the world to us, and we can’t wait to assist you again in the future! kind regards Peter

Posted 1 week ago

“Highly recommend paramount plants. Fantastic experience, and great customer service even following up with after care. First class well done!😉”

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Posted 3 weeks ago

Good afternoon Nicola, Thank you so much for your kind words and fantastic review! We’re delighted to hear that you had a great experience and appreciated our customer service and aftercare follow-up. Your support means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 1 week ago

“Ordering was easy, I was well informed of the delivery date, the plant came looking very healthy and we're really pleased with it. Would definitely order from Paramount Plants again.”

Paramount Plants 5 star review on 4th October 2025

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Posted 3 weeks ago

Good afternoon Leila, Thank you for your wonderful review! We’re delighted to hear that the ordering process was easy and that your plant arrived healthy. Your satisfaction means the world to us, and we can't wait to assist you again in the future! kind regards Peter

Posted 1 week ago

“The Philadelphus bush was perfect and in beautiful condition. The delivery person was very very helpful. I was highly satisfied with the purchase.”

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Posted 3 weeks ago

Good afternoon June, Thank you for your fantastic review! We’re so glad to hear that your Philadelphus bush arrived in perfect condition and that our delivery person was helpful. Your satisfaction is our priority, and we look forward to assisting you with any future purchases! kind regards Peter

Posted 1 week ago

“Amazing Amazing Service Amazing Plants Amazing delivery All in all an Amazing company Cheers Paul”

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Posted 3 weeks ago

Good afternoon Paul, Thank you for your amazing review! We’re absolutely delighted to hear that you had such a positive experience with our service, plants, and delivery. Your enthusiasm is truly appreciated, and we can't wait to assist you again in the future! kind regards Peter

Posted 1 week ago

Paramount Plants is rated 4.8 based on 3,859 reviews