Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 4,019 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 4,019 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st November 2026

Fran

Paramount Plants 5 star review on 30th October 2026

Anonymous

Paramount Plants 5 star review on 20th October 2026

Anonymous

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a standard and a couple of other larger plants. Communication was good, delivery on the day scheduled and as advertised. Plants arrived in good condition and look great. Thank you.”

Helpful Report

Posted 10 hours ago

Hello Philip, Thank you for sharing your lovely feedback. We’re delighted to hear the standard and larger plants arrived on time, in good condition,looking great and that our communication met your expectations. Kind regards, Peter

Posted 9 hours ago

“Shrub arrived within allocated time slot. Friendly and helpful driver. Shrub was well wrapped for damage free delivery. It's in the ground now and slowly losing it's red and yellow leaves. About a dozen fading and drying flower heads still swaying in the breeze. Cannot wait til Spring!”

Helpful Report

Posted 1 day ago

Good morning Nicholas, Thank you for taking the time to leave us your thoughts. We’re glad to hear the shrub arrived within the time slot and that the driver was friendly and helpful, and that it arrived well wrapped. We hope it settles nicely in the ground and looks forward to the spring return. Kind regards, Peter

Posted 11 hours ago

“What fabulous service from Paramount Plants! They are at the end of emails to answer questions. I was kept fully informed of delivery schedule, I ordered well in advance of needing them and they arrived at my chosen week. The trees are in superb condition and well supported by stout bamboo canes. Thank you so much for all of the most welcome advice. I would definitely order from you again and have recommended you to my neighbour. Thank you.”

Helpful Report

Posted 4 days ago

Hello Helen, Thank you for your wonderful kind words. We’re delighted to hear you were happy with the service, delivery updates, the condition of the trees and that our guidance was helpful. We appreciate you recommending us to your neighbour and would be glad to assist you again in the future. Kind regards, Peter

Posted 11 hours ago

“Very happy with purchase of birch trees, eucalyptus and pleached trees. All healthy, great value and delivered on the day we requested. Would definitely buy from Paramount Plants again.”

Helpful Report

Posted 1 week ago

Hi Fran, Thank you for sharing your thoughts. We’re glad to hear the birch trees, eucalyptus and pleached trees arrived healthy where they represented good value and were delivered on the day you requested. We’d be happy to help again in the future. Kind regards, Peter

Posted 11 hours ago

“Very pleased with the quality of plants that we received, we ordered some Eleagnus pleached trees they arrived looking very happy and healthy. We did have to wait a few weeks to receive our order but it's worth it for the quality of the plants and cheaper than the garden centers. I planted them following the online instruction video and 2 weeks later they are still looking healthy.”

Helpful Report

Posted 1 week ago

Hello, Thank you for sharing your experience. We’re glad the Eleagnus pleached trees arrived healthy and that the online instruction video helped. We appreciate your patience while waiting and it’s great to hear you’re happy with the value. Kind regards, Peter

Posted 11 hours ago

“The plants were as purchased. Good quality. A shame that the delivery was a day later than advised. A”

Helpful Report

Posted 1 week ago

Hi James, Thank you for sharing your feedback. We’re glad to hear the plants are of good quality and arrived as purchased. We’re sorry to hear the delivery was a day later than advised. Kind regards, Peter

Posted 11 hours ago

“Very pleased with my conifers. They arrived well protected and in a very healthy condition. The delivery was excellent. Thank you.”

Helpful Report

Posted 2 weeks ago

Hi Carol, Thank you for sharing your feedback. We’re glad to hear the conifers arrived well protected, in good health, and that you were happy with the delivery. Kind regards, Peter

Posted 11 hours ago

“Great communication and customer service. Very happy with our trees.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your kind words. We’re thrilled to hear you’re very happy with your trees and that our communication and customer service met your expectations. Kind regards, Peter

Posted 9 hours ago

“Although the wrong order arrived the mistake was very quickly sorted out within a few days Very pleasant staff and easy to deal with.”

Helpful Report

Posted 3 weeks ago

Hello David, Thank you for taking the time to share your experience. We’re glad to hear the wrong order was sorted quickly and that you found our staff pleasant and easy to deal with. Kind regards, Peter

Posted 9 hours ago

“Happy with plants. Arrived in good condition.”

Helpful Report

Posted 3 weeks ago

Hello Anthony, Thank you for your feedback. We’re glad to hear the plants arrived in good condition and that you’re happy with them. Kind regards, Peter

Posted 9 hours ago

“Thank you Paramount, Great service and a beautiful pyracantha, vibrant red berries and deep green leaves! Cheers!”

Paramount Plants 5 star review on 18th October 2026

Helpful Report

Posted 3 weeks ago

Hello Peter, Thank you so much for your kind words. We’re delighted to hear you’re enjoying the pyracantha and that its vibrant berries and deep green leaves have stood out. Kind regards, Peter

Posted 9 hours ago

“Plants arrived safely but one was untied and difficult to unload. Both plants doing well and ready for planting.”

Helpful Report

Posted 3 weeks ago

Hello Diana, Thank you for sharing your feedback. We’re glad the plants arrived safely and are doing well and ready for planting. We’re sorry to hear one plant arrived untied and was difficult to unload. Kind regards, Peter

Posted 9 hours ago

“Tree was exactly the size Paramount described and it was delivered on the promised day.”

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Posted 3 weeks ago

Hello Judith, We’re glad the tree matched the size described and was delivered on the promised day. Thank you for sharing your feedback. Kind regards, Peter

Posted 9 hours ago

“Great service all round with access to help if needed and we really pleased with our trees I will be emailing for help very soon 😊”

Paramount Plants 5 star review on 10th October 2026

Helpful Report

Posted 1 month ago

Hi Linda, Thank you for sharing your experience. We're glad to hear you’re happy with the service and the trees.We are also happy to hear that you found accessible help. We’re here whenever you need assistance. Kind regards, Peter

Posted 10 hours ago

“Ordered a euonymus japonicus. Arrived in very good condition, to the size specified. Overall very happy with my purchase.”

Helpful Report

Posted 1 month ago

Hi Sanne, Thank you for sharing your feedback. We’re glad to hear the euonymus japonicus arrived in good condition and matched the size specified. We’re happy you’re very happy with your purchase. Kind regards, Peter

Posted 10 hours ago

“Kept up to date with delivery dates. Looking forward to seeing my Syringa Meyeri Palibin Meyer Lilac in flower next year”

Paramount Plants 5 star review on 28th September 2026

Helpful Report

Posted 1 month ago

Hello David, Thank you for letting us know. We’re glad you were kept up to date with the delivery dates. We hope your Syringa Meyeri Palibin Meyer Lilac will reward you with lovely flowers next year. Kind regards, Peter

Posted 9 hours ago

“Easy to order, reply to emails very quickly, careful delivery.”

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Posted 1 month ago

Hi Stephen, Thank you for taking the time to share your feedback. We’re glad to hear ordering was easy, emails were answered quickly and delivery was careful. Kind regards, Peter

Posted 9 hours ago

“The plant was great,… but the delivery fee was a joke For that price u should have put it in an Uber”

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Posted 1 month ago

“The team at Paramount were brilliant from start to finish. I ordered seven pleached trees, and they arrived in excellent condition, looking healthy and well cared for. I needed to delay the delivery, and the team at Paramount arranged this straight away without any issues. I’m extremely pleased with the service and quality, and I’ll definitely be looking to purchase more trees from Paramount in the future. Highly recommended!”

Helpful Report

Posted 1 month ago

Hi Jennifer, Thank you for sharing your experience. We’re really pleased to hear the pleached trees arrived in great condition and that we could arrange the delivery delay without any issues. It’s wonderful to know you’re happy with the service,quality and we appreciate your high recommendation. Kind regards, Peter

Posted 9 hours ago

“I found Paramount Plants to be incredibly helpful and professional. I was directed to email customer service when the plants I wanted were out of stock online. I had a reply email from Charlie explaining the team had gone home but he would check and contact me first thing in the morning. The plants were secured and Charlie kept his word and emailed the next day. From purchase to delivery I was notified at every stage. The guys delivering were very polite and the plants themselves are fantastic. I will use Paramount Plants again! Thankyou”

Helpful Report

Posted 1 month ago

Hi Daniel, Thank you for your wonderful feedback. We’re glad to hear Charlie could assist promptly and that you felt informed throughout—from stock questions to delivery. It’s great to know you’re happy with the plants and our delivery team. Kind regards, Peter

Posted 9 hours ago

Paramount Plants is rated 4.8 based on 4,019 reviews