We had to wait over a month for our Trees to arrive. Every week I got a template e-mail saying certain trees were due in on the Friday then nothing, then the same email the following week. This meant we had to leave our clients garden and return at a later date, loosing us money and upsetting the client. We have been offered 2 x free deliveries which is of no value as I'm not keen on ordering again! Also think we may still be waiting for a refund on one tree that wasn't supplied. The tree's we did receive were of a good standard but the damage was already done.